Campus Life & Style

Manager

• At-A-Glance: Serve as a customer-focused leader responsible for overseeing day-to-day operations, team development, financial performance, and strategic planning.
• Staff Development & Leadership: Build, lead, and develop a high-performing team; ensure staff training in landlord/tenant statutes, Fair Housing, and safety regulations; promote harmonious relationships; encourage team visibility on campus and local community.
• Property Administration: Oversee daily operations including leasing, maintenance, customer service, and vendor management; implement systems to drive efficiency; supervise maintenance and contracted services; ensure compliance with legal, regulatory, and company policies.
• Financial Performance: Maintain occupancy rates at or above 99% and collections at or above 98%; maximize NOI through cost control and budgeting; ensure property management systems are up to date; analyze financial reports and manage budgets; oversee payroll, invoicing, and hiring documentation.
• Customer Experience & Sales: Develop and execute annual marketing plan; track leasing goals; maintain brand across channels; conduct market research; plan resident events; collaborate with local schools and student organizations.

General Manager

• Serve as a customer-focused leader, responsible for overseeing day-to-day operations, team development, financial performance, and strategic planning.
• Build, lead, and develop a high-performing team that embodies the values and culture of CL&S.
• Ensure all staff are trained in landlord/tenant statutes, Fair Housing, and safety regulations.
• Oversee daily operations, including leasing, maintenance, customer service, and vendor management.
• Implement and refine systems and procedures to drive operational efficiency and reduce costs.
• Supervise maintenance and contracted services to uphold curb appeal, cleanliness, and safety.
• Maintain occupancy rates at or above 99% and collections at or above 98% of potential income.
• Maximize Net Operating Income (NOI) through proactive cost control, revenue generation, and strategic budgeting.
• Ensure all leasing, accounting, and property management systems (e.g., Entrata) are up to date and utilized effectively.
• Analyze financial reports, manage budgets, and provide regular variance and performance updates.
• Lead the development and execution of an annual marketing plan and track daily/weekly leasing goals.
• Plan and execute resident events to foster community engagement and satisfaction.

• Support the Property Manager in cultivating a motivated, high-performing team and lead by example
• Promote a friendly, service-oriented office environment prioritizing resident satisfaction
• Drive leasing efforts to achieve and maintain target occupancy (goal: 99%) and implement leasing/renewal programs
• Conduct outreach marketing on campus and local businesses and support annual marketing plan
• Maintain knowledge of property and local competitors through market research and ensure marketing materials align with brand standards
• Coordinate and promote resident events and community-building functions and represent the property at university functions
• Deliver first-class service to residents, prospects, and parents; resolve resident concerns professionally
• Maintain accurate records in property management software; process leases and administrative paperwork
• Support property upkeep and curb appeal by identifying areas for improvement
• Assist in achieving NOI targets, support rent collection (goal: 98% collection rate), and identify ways to improve revenue and reduce expenses

Leasing Manager

• CLS Living is looking to welcome a dynamic and experienced General Manager to lead one of our vibrant student housing communities.
• Serve as a customer-focused leader, responsible for overseeing day-to-day operations, team development, financial performance, and strategic planning.
• Build, lead, and develop a high-performing team that embodies the values and culture of CL&S.
• Ensure all staff are trained in landlord/tenant statutes, Fair Housing, and safety regulations.
• Oversee daily operations, including leasing, maintenance, customer service, and vendor management.
• Implement and refine systems and procedures to drive operational efficiency and reduce costs.
• Supervise maintenance and contracted services to uphold curb appeal, cleanliness, and safety.
• Maintain occupancy rates at or above 99% and collections at or above 98% of potential income.
• Maximize Net Operating Income (NOI) through proactive cost control, revenue generation, and strategic budgeting.
• Ensure all leasing, accounting, and property management systems (e.g., Entrata) are up to date and utilized effectively.
• Analyze financial reports, manage budgets, and provide regular variance and performance updates.
• Lead the development and execution of an annual marketing plan and track daily/weekly leasing goals.
• Plan and execute resident events to foster community engagement and satisfaction.
• Collaborate with local schools and student organizations for outreach and partnership opportunities.

• Support the Property Manager in cultivating a motivated, high-performing team and lead by example
• Promote a friendly, service-oriented office environment that prioritizes resident satisfaction
• Drive leasing efforts to achieve and maintain target occupancy (goal: 99%) and implement renewal/retention strategies
• Conduct outreach marketing on campus and with local businesses and support annual marketing plan development
• Maintain in-depth knowledge of the property and local competitors through market research
• Ensure digital and print marketing materials are current and on-brand; coordinate resident events and community-building functions
• Represent the property at university functions and student programming partnerships
• Deliver first-class service to residents, prospects, and parents and resolve resident concerns professionally
• Maintain accurate records in property management software and process leases and administrative paperwork
• Support property upkeep and curb appeal and identify areas for improvement
• Assist in achieving NOI targets, support rent collection efforts to meet/exceed a 98% collection rate, and identify revenue/improvement opportunities

Operations

• We are seeking an Operations Specialist to join the CLS Living corporate team. Reporting to the SVP of Operations, this role will support a variety of operational functions across our portfolio of student housing properties. The position requires 85–90% travel. The ideal candidate will be technically proficient with a strong working knowledge of building and mechanical systems.\n• Key Responsibilities: Support student housing properties with on-site management functions as assigned. Assist in the development and distribution of property operations resources. Implement strategic marketing plans and support leasing efforts, including marketing execution. Ensure property management software is accurate, up to date, and fully utilized. Partner with General Managers to build and maintain high-performing, collaborative teams. Maintain professional standards of management, communication, and reporting. Deliver first-class customer service to prospects and residents; ensure requests are handled promptly and professionally. Foster a professional, friendly, and welcoming office environment. Assist with lease processing, administration, and general administrative duties. Support collections, evictions, and other legal/administrative processes as needed. Contribute to the development of the company’s core strategic plan. Fill in for open property positions as needed across the portfolio. Perform other duties as assigned by the Supervisor. Note: The activities listed above are representative but not all-inclusive.\n• Qualifications: What We’re Looking For You thrive on sharing your knowledge and shaping a better future for CLS Living. You have the personal drive to be your best and the ambition to grow within our company. Qualifications & Skills Bachelor’s degree OR 3–5 years of experience in student housing with a supervisory or higher management role OR an equivalent combination of education and experience. Proven ability to lead, inspire, and motivate a dynamic team with a strong customer-centric mindset. Ability to manage multiple projects simultaneously, set priorities, and meet deadlines. Entrepreneurial mindset—creative and willing to challenge the status quo to meet the needs of our residents and company. Excellent written and verbal communication skills. Strong organizational and analytical skills. Intermediate to advanced proficiency in Microsoft Office Suite and Entrata software. Exceptional customer service skills. Excellent time management with the ability to prioritize work effectively. Must pass a criminal background check and drug screening.\n• Who You Are: We’re looking for someone who thrives in a fast-paced, hands-on environment and who sees every challenge as an opportunity to improve the resident experience. The ideal candidate will: Be a passionate mentor and team builder , invested in the growth and development of others. Act as an ambassador of the CLS Living culture , bringing energy, pride, and leadership to the community. Have a personal drive to excel , grow within the company, and take ownership of their role. Possess an entrepreneurial spirit , always looking for innovative ways to enhance operations, resident satisfaction, and property performance. Demonstrate a solutions-first mindset , handling challenges with professionalism and integrity. We conduct criminal background and drug screening. CLS Living is very proud to be recognized as a certified Great Places to Work company. CLS Living is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.