Campus Life & Style

General Manager

Campus Life & Style

full-time

Posted on:

Origin:  • 🇺🇸 United States • New York

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Salary

💰 $64,000 per year

Job Level

JuniorMid-Level

About the role

  • Serve as a customer-focused leader, responsible for overseeing day-to-day operations, team development, financial performance, and strategic planning.
  • Build, lead, and develop a high-performing team that embodies the values and culture of CL&S.
  • Ensure all staff are trained in landlord/tenant statutes, Fair Housing, and safety regulations.
  • Oversee daily operations, including leasing, maintenance, customer service, and vendor management.
  • Implement and refine systems and procedures to drive operational efficiency and reduce costs.
  • Supervise maintenance and contracted services to uphold curb appeal, cleanliness, and safety.
  • Maintain occupancy rates at or above 99% and collections at or above 98% of potential income.
  • Maximize Net Operating Income (NOI) through proactive cost control, revenue generation, and strategic budgeting.
  • Ensure all leasing, accounting, and property management systems (e.g., Entrata) are up to date and utilized effectively.
  • Analyze financial reports, manage budgets, and provide regular variance and performance updates.
  • Lead the development and execution of an annual marketing plan and track daily/weekly leasing goals.
  • Plan and execute resident events to foster community engagement and satisfaction.

Requirements

  • Bachelor’s degree preferred OR 2–5 years of experience in student or multifamily housing, or an equivalent combination of education and experience.
  • Proficient in Microsoft Outlook, Word, Excel , and property management software ( Entrata preferred).
  • Working knowledge of market rate and LIHTC programs , Fair Housing Laws , and EEO laws .
  • Strong skills in staff recruitment and development, financial management, marketing strategy, scheduling, and operational oversight.
  • We conduct criminal background and drug screening.