Manager

• Deliver all guidance, training, and QA for development of resiliency strategies and plan documents to respective Business Continuity / Incident Management / Disaster Recovery Coordinators
• Mentor and Coach the Enterprise Resiliency Officers in developing and maintaining resiliency plans, resiliency exercises, incident management and communication
• Document critical business services for Resiliency across people, process, technology, data, and premises, and monitor potential vulnerabilities
• Maintain and enhance protocols for continuous monitoring and assessment of emerging risks.
• Maintain and enhance crisis response framework to ensure an effective enterprise response
• Design and deliver resilience awareness and training programs for employees at all levels, fostering a culture of preparedness and adaptability
• Formulate and facilitate resiliency exercises to validate solutions and ensure that plans have been adequately tested, and gaps are identified and tracked until remediation is complete
• Ensure all program partners are adhering to Enterprise Resiliency policies and standards and compliance obligations
• Manage Enterprise Resiliency participation in audits and regulatory reviews as required
• Manage and Publish Enterprise Resiliency Monthly Metrics
• Serve as Subject Matter Expert (SME) representing Enterprise Resiliency who will facilitate governance for Business Continuity, Incident Management and Disaster Recovery programs

Enterprise Resiliency Manager

Manager, Private Markets Implementations, Consulting

Operation Manager, Japanese Speaker

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District Manager

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