Campus Life & Style

General

• Property Administration
• Assist with maintaining and improving property curb appeal and cleanliness
• Support Managers in developing and executing annual marketing plans, ensuring all potential marketing avenues are utilized effectively
• Conduct consistent daily follow-up with all prospects; identify obstacles and actively work to close leases
• Maintain up-to-date, thorough product knowledge of the property and competitive market through research and networking
• Collaborate with Managers to establish, implement, and monitor leasing goals and renewal programs to meet occupancy targets
• Keep the office, common areas, grounds, and model units clean and professional at all times
• Provide support by filling in for other team members and assist with after-hours emergencies as needed
• Customer Experience & Sales
• Ensure all online presence—including website, listing sites, social media, and marketing materials—are current, professional, and engaging
• Monitor digital platforms regularly and promptly report any issues or opportunities for improvement to management
• Assist Managers in planning, advertising, and managing resident functions and community events
• Coordinate on-campus advertising events and build partnerships with schools and student organizations
• Actively network with local student housing professionals and competitors to stay informed of market trends and build collaborative relationships
• Promote and maintain positive relations with residents, parents, staff, and the broader community while enforcing company policies and standards
• Spend time on campus and in local businesses to foster cross-advertising and strengthen community ties
• Ensure property management software is accurate and up to date
• Perform lease processing, administration, and other related administrative tasks as required

Leasing Professional – Full Time

Manager

• Provides leadership for the Community by setting a Service Excellence standard and inspiring the teams to achieve it.
• Promote harmonious relations among residents, parents, staff, and surrounding community, while enforcing company policies and standards.
• Assist the General Manager with the training, coaching, development and leadership of exceptional team members.
• Assist Manager as needed to coordinate, schedule, and supervise activities of all contracted services.
• Prepare, respond and advise on all community aspects including market, physical condition, policies, procedures and onsite emergencies.
• Deliver legal and resident notices and files evictions in compliance with current policy and local ordinances.
• Manage all resident accounts and utility billing, coordinate accounts receivables, and maintain regular auditing and documenting.
• Responsible for a safe experience for employees, residents and guests by overseeing curb appeal, common areas and preventative maintenance.
• Regularly inspect grounds, interior and resident amenities / general common areas to ensure compliance with codes and company standards.
• Maintain occupancy at or above 99% and collections at or above 98% of potential income.
• Perform lease processing and administration, to ensure accuracy of property management software.
• Oversee collections efforts at the property, in order to keep delinquencies under 2% of income.
• Provide expert direction on sales and revenue goals by partnering with the Centralized Sales Team and lead other team members to achieve them.

Assistant General Manager

Supervisor

• Oversee all aspects of property maintenance, ensuring safety, functionality, and aesthetic quality
• Lead a team of maintenance professionals, managing compliance and preventive maintenance programs
• Conduct regular inspections of buildings, units, common areas, and grounds
• Maintain all mechanical systems and equipment in good working order
• Respond to emergencies and participate in emergency preparedness planning
• Coordinate and oversee all vendor and contractor work; obtain bids and negotiate pricing when needed
• Accurately complete and maintain work order documentation and inspection reports
• Support the General Manager in maintaining occupancy above 99% and collections above 99%

Maintenance Supervisor

Technician

• The Maintenance Technician plays a vital role in maintaining the community’s physical condition both inside and out
• Timely and professional handling of all requests is essential
• Deliver outstanding customer service and build positive relationships with visitors, prospects, residents, neighbors, community members, schools, and city departments
• Conduct daily property walkthroughs to ensure all areas are functional, safe, and well-maintained, supporting maximum curb appeal
• Maintain cleanliness and safety across offices, common areas, stairwells, exteriors, basements, grounds, and models
• Identify and address potential liability issues related to property maintenance
• Complete work orders promptly, professionally, and courteously, ensuring thorough cleanup after each task
• Document and bill residents for any damages caused by neglect or misuse, including collecting photos and proof as needed
• Collaborate with leasing office to coordinate service requests and optimize resident satisfaction
• Maintain an organized and safe maintenance shop and storage areas
• Comply with all codes, legal, OSHA, and safety regulations

Maintenance Technician

Assistant

• Provide first-class customer service to prospects and residents
• Responsible for cleaning all vacated units to prepare them for lease and move-in
• Assist in keeping the property grounds clean by picking up trash
• Ensure all requests are handled promptly and professionally
• Maintain professional quality in workmanship, communication, personal appearance, organization, and reporting

Maintenance Assistant

• Build and lead a high-performing maintenance team, fostering professionalism, teamwork, and accountability.
• Provide ongoing training, supervision, and mentorship to maintenance staff.
• Promote a culture of safety, quality workmanship, and exceptional service.
• Ensure timely and professional response to all service requests.
• Oversee all building systems including HVAC, plumbing, fire protection, and general repairs.
• Conduct regular inspections of buildings, units, common areas, and grounds to ensure safety, cleanliness, and functionality.
• Supervise and support unit turns, ensuring work is completed on schedule and to high standards.
• Coordinate and oversee all vendor and contractor work; obtain bids and negotiate pricing when needed.

• Property Administration
• Assist with maintaining and improving property curb appeal and cleanliness.
• Support Managers in developing and executing annual marketing plans, ensuring all potential marketing avenues are utilized effectively.
• Conduct consistent daily follow-up with all prospects; identify obstacles and actively work to close leases.
• Maintain up-to-date, thorough product knowledge of the property and competitive market through research and networking.
• Collaborate with Managers to establish, implement, and monitor leasing goals and renewal programs to meet occupancy targets.
• Keep the office, common areas, grounds, and model units clean and professional at all times.
• Provide support by filling in for other team members and assist with after-hours emergencies as needed.
• Ensure all online presence—including website, listing sites, social media, and marketing materials—are current, professional, and engaging.
• Monitor digital platforms regularly and promptly report any issues or opportunities for improvement to management.
• Assist Managers in planning, advertising, and managing resident functions and community events.
• Coordinate on-campus advertising events and build partnerships with schools and student organizations.
• Actively network with local student housing professionals and competitors to stay informed of market trends and build collaborative relationships.
• Promote and maintain positive relations with residents, parents, staff, and the broader community while enforcing company policies and standards.
• Spend time on campus and in local businesses to foster cross-advertising and strengthen community ties.
• Ensure property management software is accurate and up to date.
• Perform lease processing, administration, and other related administrative tasks as required.

Leasing Professional

• Provide first-class customer service to prospects and residents
• Ensure that all requests are handled promptly and professionally
• Maintain professional quality of workmanship, communication, and organization
• Ensure property is clean, maintained, and safe at all times
• Identify potential situations that may cause liability
• Analyze physical state of properties and implement improvements
• Complete all work orders in a timely and courteous manner
• Ensure maintenance vehicles and equipment are kept clean and maintained properly
• Conduct routine maintenance and inspections
• Perform and record quarterly inspections
• Help manage a successful turn by scheduling and managing maintenance staff and vendors
• Ensure all exterior lighting is functional and sufficient
• Follow all code, legal, OSHA, and compliance statutes

• Lead and mentor a high-performing maintenance team, fostering accountability, professionalism, and teamwork.
• Provide ongoing training and guidance to maintenance staff.
• Promote a culture of safety, quality workmanship, and exceptional service.
• Ensure timely, professional resolution of service requests.
• Oversee all building systems including HVAC, plumbing, fire protection, and general repairs.
• Implement and manage all preventive maintenance and safety programs.
• Conduct regular inspections of buildings, units, common areas, and grounds to ensure safety, cleanliness, and functionality.
• Maintain all mechanical systems and equipment (e.g., boilers, water heaters, HVAC units) in good working order.
• Respond to emergencies and participate in emergency preparedness planning.
• Supervise and support unit turns, ensuring work is completed on schedule and to high standards.
• Coordinate and oversee all vendor and contractor work; obtain bids and negotiate pricing when needed.
• Accurately complete and maintain work order documentation and inspection reports.
• Support the General Manager in maintaining occupancy above 99% and collections above 99%.
• Assist with the creation and management of property and capital budgets.
• Identify and implement cost-saving initiatives and revenue-generating opportunities (e.g., resident bill-backs).
• Track and manage maintenance spending, ensuring alignment with budget goals.
• Partner with the Regional Facilities Manager to monitor capital projects and long-term maintenance planning.
• Foster strong resident relationships through timely, courteous service and proactive communication.
• Report any resident issues or concerns to the General Manager promptly.
• Help build positive relationships with university partners, local officials, neighbors, and vendors.
• Represent Campus Life & Style’s brand and culture in all interactions.

Service Supervisor

• Provide first-class customer service to prospects and residents.
• Help create a professional and welcoming office environment.
• Focus on improving and maintaining the property’s curb appeal and cleanliness.
• Assist Managers with implementing and maintaining a thorough annual marketing plan.
• Collaborate closely with Managers to utilize marketing avenues and share new ideas.
• Perform daily follow-up with all prospects; communicate ways to overcome obstacles.
• Maintain strong product knowledge of the property and competitors through market research.
• Work with the Manager to establish, implement, and monitor leasing goals and renewal programs.
• Assist with cleaning the office, common areas, grounds, and apartments as needed.
• Fill in for other positions when necessary and assist with after-hours emergencies.
• Ensure the website, listing sites, social media, and marketing materials are up to date.
• Assist Managers in planning, advertising, and managing resident functions and events.
• Coordinate advertising events on campus and create partnerships with schools and student programs.
• Actively network with student housing professionals in your market and monitor competitors.
• Promote harmonious relations among residents, parents, staff, and the community while enforcing policies.

Leasing Professional – Part Time

• Deliver first-class customer service to prospects and residents.
• Handle resident requests promptly and professionally.
• Create a welcoming and professional office environment.
• Assist with maintaining and improving property curb appeal and cleanliness.
• Support Managers in developing and executing annual marketing plans.
• Conduct consistent daily follow-up with all prospects.
• Maintain up-to-date knowledge of the property and competitive market.
• Collaborate with Managers to establish and monitor leasing goals.
• Ensure all online presence is current, professional, and engaging.
• Promote and maintain positive relations with residents and the community.

• Maintain the community’s physical condition both inside and out
• Promote resident satisfaction through first-class customer service
• Handle all requests in a timely and professional manner
• Conduct daily property walkthroughs to ensure safety and functionality
• Maintain cleanliness across various areas including offices and common spaces
• Complete work orders promptly and document resident damages
• Collaborate with leasing office to coordinate service requests

• Provide first-class customer service to prospects and residents
• Responsible for cleaning all vacated units to prepare them for lease and move-in
• Assist in keeping the property grounds clean by picking up trash
• Ensure all requests are handled promptly and professionally
• Consistently maintaining professional quality in workmanship, communication, personal appearance, organization, and reporting is expected
• Ensure the property is clean, maintained, and safe for residents, prospects, employees, and visitors at all times
• Identify and address potential situations that could cause liability to the property or management company
• Assess the physical condition of properties and recommend improvements to enhance curb appeal
• Complete all work orders timely, professionally, and courteously
• Maintain an organized and safe maintenance shop and storage areas at all times
• Ensure all exterior lighting is functional and adequate for community safety
• Set realistic project deadlines and keep the Manager updated on progress
• Follow all applicable codes, legal requirements, OSHA standards, and compliance statutes

• Provide first-class customer service to prospects and residents.
• Ensure that all resident requests are handled promptly and professionally.
• Help create a professional and welcoming office environment.
• Focus on improving and maintaining the property’s curb appeal and cleanliness.
• Contribute to implementing and maintaining a thorough annual marketing plan.
• Collaborate closely with Managers to utilize all potential marketing avenues.
• Perform daily follow-up with all prospects.

• Deliver exceptional customer service and create a positive atmosphere for residents.
• Drive leasing performance, supporting team development, and contributing to the success of the property.
• Maintain accurate records in property management software and process leases.
• Actively conduct outreach marketing on campus and with local businesses.
• Promote resident satisfaction through effective leadership and staff development.

Leasing Professional – Full Time

Assistant General Manager

Maintenance Supervisor

Maintenance Technician

Maintenance Assistant

Maintenance Supervisor

Leasing Professional

Maintenance Assistant

Service Supervisor

Leasing Professional – Part Time

Leasing Professional

Maintenance Technician

Maintenance Assistant

Leasing Professional – Part Time

Leasing Manager