
Operations Specialist
Campus Life & Style
full-time
Posted on:
Location Type: Remote
Location: Texas • United States
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About the role
- Support student housing properties with on-site management functions as assigned
- Assist in the development and distribution of property operations resources
- Implement strategic marketing plans and support leasing efforts, including marketing execution
- Ensure property management software is accurate, up to date, and fully utilized
- Partner with General Managers to build and maintain high-performing, collaborative teams
- Maintain professional standards of management, communication, and reporting
- Deliver first-class customer service to prospects and residents; ensure requests are handled promptly and professionally
- Foster a professional, friendly, and welcoming office environment
- Assist with lease processing, administration, and general administrative duties
- Support collections, evictions, and other legal/administrative processes as needed
- Contribute to the development of the company’s core strategic plan
- Fill in for open property positions as needed across the portfolio
- Perform other duties as assigned by the Supervisor.
Requirements
- Bachelor’s degree OR 3–5 years of experience in student housing with a supervisory or higher management role OR an equivalent combination of education and experience
- Proven ability to lead, inspire, and motivate a dynamic team with a strong customer-centric mindset
- Ability to manage multiple projects simultaneously, set priorities, and meet deadlines
- Entrepreneurial mindset—creative and willing to challenge the status quo to meet the needs of our residents and company
- Excellent written and verbal communication skills
- Strong organizational and analytical skills
- Intermediate to advanced proficiency in Microsoft Office Suite and Entrata software
- Exceptional customer service skills
- Excellent time management with the ability to prioritize work effectively
- Must pass a criminal background check and drug screening.
Benefits
- Generous Paid Time Off (PTO)
- 401(k) with Company Matching
- Comprehensive Health, Dental, and Vision Insurance
- Health Savings Account (HSA) & Flexible Spending Account (FSA)
- Life Insurance & Parental Leave
- Employee Assistance Program (EAP)
- Relocation Assistance
- Professional Development & Advancement Opportunities
- Supportive, Fun, and Flexible Work Environment
- Access to an Unmatched Company Culture that values individuality and innovation
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
property managementlease processingadministrationcollectionsevictionsstrategic marketingproject managementanalytical skillscustomer service
Soft skills
leadershipteam buildingcommunicationorganizational skillstime managementcustomer-centric mindsetentrepreneurial mindsetcreativitymotivation