Camping World

Manager

• Support the Field Safety Director and Vice President of Safety in the implementation and oversight of safety, health, and environmental programs across an assigned region.
• Collaborate with field and operations leadership to promote Camping World’s “True North” safety culture.
• Maintain regulatory compliance, mitigate operational risk, and ensure timely completion of corrective actions through field engagement, coaching, inspections, training, and incident follow-up.
• Implement and support regional safety programs, standards, and initiatives to ensure consistent application across assigned dealerships and service centers.
• Provide guidance to local leaders and Team Members to strengthen safe work practices, hazard recognition, accountability, and Camping World’s “True North” safety culture.
• Conduct field visits, workplace observations, safety inspections, and corrective action follow-up to verify compliance and drive continuous improvement.
• Support compliance with OSHA, EPA, DOT, fire code, and company safety requirements across service, retail, parts, delivery, and lot operations.
• Reinforce required controls for RV roof work, fall protection, forklift operations, lockout/tagout, battery charging, chemical handling, and hot work.
• Support timely incident response, investigation, root cause analysis, corrective action development, and communication of relevant trends.
• Coordinate with Human Resources, Risk Management, claims partners, and operations leaders to support workers’ compensation follow-up, return-to-work coordination, and injury prevention.
• Deliver and reinforce safety training for field leaders and Team Members, including support for new acquisitions, new leaders, and locations requiring additional safety support.

Regional Field Safety Manager – Central Region

• Program Execution: Implement and support regional safety programs, standards, and initiatives to ensure consistent application across assigned dealerships and service centers.
• Leadership Coaching: Provide guidance to local leaders and Team Members to strengthen safe work practices, hazard recognition, accountability, and Camping World’s “True North” safety culture.
• Operational Alignment: Collaborate with regional and location leadership to align safety expectations with operational priorities and daily business execution.
• Field Verification: Conduct field visits, workplace observations, safety inspections, and corrective action follow-up to verify compliance and drive continuous improvement.
• Regulatory Compliance: Support compliance with OSHA, EPA, DOT, fire code, and company safety requirements across service, retail, parts, delivery, and lot operations.
• High-Risk Controls: Reinforce required controls for RV roof work, fall protection, forklift operations, lockout/tagout, battery charging, chemical handling, and hot work.
• Incident Management: Support timely incident response, investigation, root cause analysis, corrective action development, and communication of relevant trends.
• Claims and Recovery Support: Coordinate with Human Resources, Risk Management, claims partners, and operations leaders to support workers’ compensation follow-up, return-to-work coordination, and injury prevention.
• Training and Onboarding: Deliver and reinforce safety training for field leaders and Team Members, including support for new acquisitions, new leaders, and locations requiring additional safety support.

Regional Field Safety Manager – South/Southeast

Director

• Lead, coach, and develop Regional Safety Managers across multiple territories while maintaining a strong national field presence.
• Partner with Regional SVPs, Market Managers, Fixed Operations Directors, and field leadership to align safety strategies with operational execution.
• Standardize and reinforce Camping World’s “True North” safety culture, shifting safety from compliance activity to daily operating habit.
• Oversee safety audits and inspections across service bays, retail floors, parts departments, lots, and support areas.
• Ensure compliance with OSHA, EPA, DOT, fire code, and applicable state and local requirements.
• Develop and deploy SOPs for high-risk work, including RV roof access, fall protection, forklift operations, LOTO, hot work, and welding.
• Track corrective actions and hold regional and facility leaders accountable for timely closure of safety findings.
• Lead response, root cause analysis, corrective action, and prevention strategies for serious injuries, fleet incidents, and customer property damage.
• Provide executive reporting on incident trends, risk exposure, and systemic remediation plans.
• Partners with HR, Risk Management, and third-party claims administrators to reduce workers’ compensation impact and strengthen return-to-work practices.
• Oversee field safety training, including localized instructor-led programs for RV-specific hazards.
• Lead safety onboarding and integration for newly acquired dealerships and regional safety personnel.

Field Safety Director

• Support the Field Safety Director and Vice President of Safety in implementation and oversight of safety, health, and environmental programs.
• Collaborate with field and operations leadership to promote Camping World’s “True North” safety culture, maintain regulatory compliance, mitigate operational risk, and ensure timely completion of corrective actions.
• Implement and support regional safety programs, standards, and initiatives for consistent application across assigned dealerships and service centers.
• Provide guidance to local leaders and Team Members for safe work practices and accountability.
• Conduct field visits, workplace observations, safety inspections, and corrective action follow-up to verify compliance and drive continuous improvement.
• Support compliance with OSHA, EPA, DOT, fire code, and company safety requirements.
• Reinforce required controls for various safety measures.
• Support incident response, investigation, root cause analysis, and corrective action development.

Regional Field Safety Manager

Systems Engineer

• Serve as the primary point of contact for eliciting, documenting, and validating business and technical requirements for new payment processor and gateway implementations.
• Conduct stakeholder interviews, workshops, and process-mapping sessions with finance, operations, engineering, compliance, and customer experience teams.
• Translate complex business needs into clear, actionable user stories, use cases, process flows, and functional specifications.
• Define and document end-to-end payment flows including authorization, capture, settlement, refunds, chargebacks, and reconciliation.
• Identify and document integration requirements across internal systems and external payment vendors.
• Own and maintain the payment systems product backlog; prioritize features and enhancements in alignment with business goals, compliance requirements, and technical feasibility.
• Author and refine user stories with detailed acceptance criteria; partner with development teams through sprint planning, grooming, and retrospectives.
• Serve as the primary decision-maker for scope, trade-offs, and prioritization within the payments product domain.
• Define and track key success metrics (authorization rates, decline rates, processing costs, uptime, transaction throughput) and drive continuous improvement.
• Lead discovery and evaluation of payment processors, gateways, and Payment Service Providers (PSPs) (e.g., Stripe, Adyen, Braintree, Worldpay, Chase Paymentech); support RFP/RFI processes and vendor selection.
• Manage end-to-end implementation lifecycle: scoping, vendor onboarding, integration design, UAT, go-live readiness, and post-launch stabilization.
• Monitor payment platform performance and proactively identify issues, degradations, or optimization opportunities.
• Conduct regular vendor reviews and performance benchmarking; escalate issues and drive resolution SLAs.
• Define and own operational reporting frameworks that provide visibility into payment health across all channels and vendors — including authorization rates, decline reasons, chargebacks, settlement timing, and processing costs.

Payment Systems Business Analyst / Product Owner

Platform Engineer

• Design, build, and maintain the internal developer platform that enables our engineering organization to ship software reliably and at scale.
• Own the full platform lifecycle — from infrastructure provisioning and GitOps delivery pipelines to observability and developer experience — working across our multi-cloud environments.
• Manage Terraform Cloud workspaces, module registries, and policy frameworks (Sentinel / OPA) to enforce governance at scale.
• Architect and operate Kubernetes clusters across multiple cloud providers, including node pool management, autoscaling, networking (CNI/service mesh), and storage.
• Define and manage cloud landing zones, account structures, networking baselines, and identity/access frameworks aligned to security standards.
• Operate and evolve GitOps delivery pipelines using Flux to manage cluster state, Helm releases, and environment promotions from a single source of truth in version control (e.g., GitHub).
• Build, maintain, and optimize CI/CD pipelines with pipeline-as-code tooling (e.g., Harness, GitHub Actions) covering build, test, security scanning, and deployment workflows.
• Implement and maintain full-stack observability using platforms such as Dynatrace, including distributed tracing, infrastructure monitoring, log management, synthetic monitoring, and SLO/SLI tracking.
• Define alerting strategies, runbooks, and on-call escalation paths; drive incident response and post-incident reviews.
• Establish and track platform reliability metrics (availability, error rate, latency) and lead initiatives to close gaps.
• Build and maintain internal developer platform capabilities: self-service tooling, golden-path templates, shared libraries, and developer portals.
• Reduce cognitive load for application teams by abstracting infrastructure complexity behind opinionated, well-documented interfaces.
• Collaborate closely with security, networking, and application engineering teams to align on standards and integrate platform capabilities into the SDLC.
• Embed security controls into platform tooling: secrets management, image scanning, policy enforcement, RBAC, and audit logging. Support compliance requirements (SOC 2, PCI-DSS, etc.) through infrastructure controls, audit trails, and documentation.

• Design, build, and maintain the internal developer platform that enables our engineering organization to ship software reliably and at scale.
• Own the full platform lifecycle — from infrastructure provisioning and GitOps delivery pipelines to observability and developer experience — working across our multi-cloud environments.
• Design, provision, and maintain cloud infrastructure across Azure, AWS, and GCP using infrastructure-as-code tooling (e.g., Terraform, Pulumi, CloudFormation).
• Manage Terraform Cloud workspaces, module registries, and policy frameworks (Sentinel / OPA) to enforce governance at scale.
• Architect and operate Kubernetes clusters across multiple cloud providers, including node pool management, autoscaling, networking (CNI/service mesh), and storage.
• Define and manage cloud landing zones, account structures, networking baselines, and identity/access frameworks aligned to security standards.
• Operate and evolve GitOps delivery pipelines using Flux to manage cluster state, Helm releases, and environment promotions from a single source of truth in version control (e.g., GitHub).
• Build, maintain, and optimize CI/CD pipelines with pipeline-as-code tooling (e.g., Harness, GitHub Actions) covering build, test, security scanning, and deployment workflows.
• Champion GitOps best practices across engineering teams, providing templates, documentation, and enablement.
• Implement and maintain full-stack observability using platforms such as Dynatrace, including distributed tracing, infrastructure monitoring, log management, synthetic monitoring, and SLO/SLI tracking.
• Define alerting strategies, runbooks, and on-call escalation paths; drive incident response and post-incident reviews.
• Establish and track platform reliability metrics (availability, error rate, latency) and lead initiatives to close gaps.
• Build and maintain internal developer platform capabilities: self-service tooling, golden-path templates, shared libraries, and developer portals.
• Reduce cognitive load for application teams by abstracting infrastructure complexity behind opinionated, well-documented interfaces.
• Collaborate closely with security, networking, and application engineering teams to align on standards and integrate platform capabilities into the SDLC.
• Embed security controls into platform tooling: secrets management, image scanning, policy enforcement, RBAC, and audit logging.
• Support compliance requirements (SOC 2, PCI-DSS, etc.) through infrastructure controls, audit trails, and documentation.

Business Analyst

• Lead the design and implementation of Workday Talent Management and Workday Learning Management system.
• Play a critical role overseeing the development, testing, deployment, and maintenance.
• Collaborate with cross-functional teams, including HR, IT, and business units, to understand talent management and learning requirements and translate them into technical solutions.
• Design and architect solutions using Workday Studio, EIBs, and other reporting tools while adhering to best practices and industry standards.
• Identify opportunities for system enhancements, oversee deployment of system upgrades, and propose innovative solutions to optimize the performance management process, drive automation, and improve user experience.
• Lead configuration of Workday security segments, user-based security groups, role-based security, etc.
• Monitor and evaluate the effectiveness of Workday learning application, providing technical support and recommendations for improvements, and troubleshooting LMS-related issues.
• Develop and maintain documentation, including system configuration, design documents, process workflows, testing plans, and implementation guides.
• Monitor Workday Talent and Learning applications performance, provide technical support, troubleshoot and resolve issues, and ensure data accuracy and integrity.
• Stay current with Workday updates in Talent and LMS and industry trends to provide innovative solutions and enhancements to existing applications.

IT Lead Analyst – HCM, Workday Talent Management and Learning

Network Engineer

• Design, deploy, and operate enterprise LAN/WAN infrastructure across retail, corporate, and datacenter environments
• Manage and optimize Juniper Mist Wi-Fi deployments across large-scale retail locations, including AP provisioning, RF tuning, and policy management via the Mist cloud portal
• Support and expand Fortinet SD-WAN (FortiGate / FortiManager) rollouts, including ZTP, policy configuration, and integration with Zscaler SASE
• Administer VMware SD-WAN (VeloCloud) overlay network: edge configuration, profile management, link QoS, and tunnel health monitoring
• Configure and manage Palo Alto Networks firewalls (PA-5400 series) via Panorama, including policy lifecycle, NAT, URL filtering, GlobalProtect VPN, and security profile management
• Support NSX-T micro-segmentation initiatives including distributed firewall rules, security groups, and East-West traffic policy enforcement
• Assist with Zerto-based DR replication and failover testing across Equinix CH3 and DE2 sites
• Maintain and troubleshoot routing protocols (BGP, OSPF) across datacenter switching (Nexus 93600/93180) and WAN edge platforms
• Participate in a rotating on-call schedule, including evenings and weekends, to respond to P1/P2 incidents and network outages
• Document configurations, runbooks, and architecture decisions in Confluence following established team standards
• Contribute to automation and monitoring initiatives using SolarWinds, Dynatrace, and custom tooling
• Coordinate with ISPs and managed service vendors for circuit provisioning, troubleshooting, and escalation

Network Services Engineer

Sales Development Rep

• Outbound Prospecting & Lead Generation (50% of Time)
• Identify and research prospective B2B partner accounts across target verticals — including fleet operators, outdoor recreation companies, employer benefit programs, associations, financial institutions, and roadside-adjacent service providers
• Execute high-volume, high-quality outbound outreach via phone, email, LinkedIn, and other channels — personalizing messaging to each prospect's business context and potential partnership fit
• Develop and refine outreach sequences and messaging in collaboration with the Director, Business Development — continuously testing and improving open rates, response rates, and conversion to conversation
• Follow up persistently and professionally with prospects across multiple touchpoints — maintaining momentum without being intrusive
• Stay current on industry trends, competitive landscape, and emerging partner opportunity types to identify new prospecting angles and target segments
• Lead Qualification & Pipeline Handoff (25% of Time)
• Conduct initial discovery conversations with prospective partners — assessing fit across key criteria including business model, customer base, volume potential, and interest in offering Good Sam products or services
• Ask smart, structured questions to uncover each prospect's pain points, goals, and decision-making process — gathering enough information to enable a strong AE handoff
• Qualify leads against defined criteria established by the Director, Business Development — ensuring only high-quality, well-researched opportunities are passed to the Account Executive
• Schedule and coordinate discovery calls and introductory meetings between qualified prospects and the Account Executive — providing full context and a warm, professional handoff
• Maintain clear handoff documentation in HubSpot — including prospect background, key contacts, qualification notes, and next steps
• CRM Management & Reporting (15% of Time)
• Maintain a clean, accurate, and up-to-date prospect database in HubSpot — logging all outreach activity, call notes, email correspondence, and qualification status consistently and in real time
• Track personal performance metrics daily — including outreach volume, connection rates, conversations held, and meetings booked — proactively flagging gaps and adjusting activity levels as needed
• Deliver weekly activity and pipeline reports to the Director, Business Development — summarizing outreach performance, qualified leads generated, and any emerging patterns or market signals
• Contribute to ongoing refinement of the ideal partner profile and targeting criteria based on what is and is not converting in the prospecting process
• Market Intelligence & Team Collaboration (10% of Time)
• Share real-time market intelligence with the Director, Business Development and Account Executive — surfacing prospect objections, competitive insights, industry trends, and new opportunity categories observed through prospecting activity
• Participate in regular team meetings, pipeline reviews, and coaching sessions — bringing prepared updates on prospecting activity, challenges, and learnings
• Collaborate with the Product Development team as needed to build a working understanding of Good Sam's product portfolio and how different products map to different partner types and use cases
• Support trade show preparation and attendance as needed — representing Good Sam professionally and generating new prospect conversations at industry events

Sales Development Representative

Account Executive

• Own the full sales cycle for new B2B partner opportunities — from initial outreach or lead response and through discovery, proposal, negotiation, and close
• Convert qualified leads from the SDR into active opportunities; self-source additional pipeline through proactive prospecting, referrals, and market research
• Conduct thorough discovery conversations to understand each prospect's business model, customer base, pain points, and partnership goals — then design and present tailored Good Sam product solutions
• Develop structured and automated solutions to meet lower volume demand funnels
• Confidently present and demo Good Sam's product and service portfolio, leveraging deep product knowledge and an understanding of each partner channel model
• Manage and progress an active pipeline of 15-25+ qualified opportunities at any given time — moving deals forward with urgency and strategic precision
• Develop and deliver compelling proposals and pitch materials in partnership with the Director, Business Development, Product Development team, and Business Leaders
• Close new partner agreements that drive meaningful revenue growth — with a year-one target of 2-5 signed partnerships contributing to $250K+ in annual partner revenue
• Direct the daily activity of one SDR — setting outreach targets, prioritizing account lists, reviewing messaging, and ensuring a consistent flow of qualified leads into the pipeline
• Coach the SDR on qualification criteria, objection handling, and discovery — helping them improve lead quality and conversion from outreach to opportunity
• Collaborate with the Director, Business Development to refine targeting criteria, ideal partner profiles, and outreach messaging based on what is and is not converting in the pipeline
• Maintain clear handoff standards between SDR-sourced leads and active AE opportunities — ensuring no leads fall through the cracks
• Partner closely with the Product Development team to ensure product structures, benefit designs, and pricing are competitive and tailored to active partner opportunities
• Work with business line leaders to understand product performance, channel dynamics, and any constraints that affect how products can be positioned in B2B deals
• Coordinate with the Partner Account Manager on post-sale handoffs — ensuring a clean transition and strong start to each new partnership
• Provide ongoing feedback to the Director, Business Development and Product Development team on market signals, prospect objections, competitive intelligence, and emerging partner opportunity types
• Support the F&I sales arm on product incorporation into third-party dealership programs as needed
• Maintain a clean, accurate, and up-to-date pipeline in HubSpot — logging all prospect activity, notes, next steps, and deal stages consistently
• Deliver weekly pipeline updates to the Director, Business Development — highlighting key wins, active deals, challenges, learnings, and performance metrics
• Develop and present a detailed 30/60/90-day plan each quarter — outlining pipeline priorities, target segments, conversion expectations, and support needs
• Track personal performance against quota and KPIs — proactively identifying gaps and adjusting approach as needed

Business Development Rep

• Build and personally manage a pipeline of high-value B2B partner opportunities across all channel models
• Personally lead senior prospect relationships and complex deal negotiations
• Develop and refine a structured business to business sales process from initial outreach through close
• Partner with the Business Leaders and Product Manager to ensure the right product mix, benefit structure, and pricing is available and competitive for each opportunity
• Coordinate with the F&I sales arm on product incorporation into third-party dealership programs
• Track and report pipeline health, conversion rates, deal velocity, and new partner revenue on a weekly basis
• Lead, coach, and develop a team of an Account Executive, Partner Account Manager, and SDR
• Oversee the Partner Account Manager function
• Develop and maintain a commercial framework for each partner channel model
• Identify and prioritize new market segments, verticals, and partner categories

Business Development Director

Product Manager

• Develop an environment of rapid hypothesis testing and a culture of continuous improvement
• Develop a team of world-class product managers, providing guidance and direction to deliver the product vision and strategy
• Develop a strong understanding of target personas and the Good Sam ecosystem
• Leverage a data-driven approach to provide recommendations, drive action, and yield quantifiable outcomes
• Ensure digital experiences across the Good Sam ecosystem are best-in-class
• Define, iterate, and communicate a roadmap for the digital commercial team
• Ability to have a mature conversation with VP of Digital and be able to successfully translate in and out of technical and non-technical conversations with stakeholders
• Challenge boundaries of the organization and technology to drive improvements in a content-first approach
• Mentor and grow a team of product managers
• Facilitate stakeholder communication across the organization
• Champion enterprise initiatives and ensure the digital experience evolves via emerging technologies
• Partner to establish process excellence in the product management function

Director, Product Management

Analyst

• Support users in their day-to-day use of the Anaplan platform as Tiers 1, 2, and 3 support within SLA guidelines
• Resolve issues related to Anaplan apps, models, and integrations
• Work closely with the demand and inventory planning teams to package their wish lists into requirements and enhancements
• Build, test, and deploy Anaplan models and apps following commonly accepted standards
• Proactively monitor and optimize models/apps performance, usability, and integrity
• Drive user adoption by leading office hours, training sessions, and providing ongoing support to maximize the use of Anaplan models
• Create and maintain solution documentation, change management protocols, training materials, and user guides
• Manage timelines, priorities, and deliverables within committed SLAs

IT Analyst – Anaplan Model Builder

Art Director

• Collaborates with the Design Director and Editor-in-Chief to define and maintain visual and brand-design standards
• Assist in identifying, hiring and managing photographers, videographers, and other visual artists
• Grow and maintain a network of leading contributors in visual media
• Assist in planning and execution for on-location photo and video shoots
• Lead Wildsam book design
• Collaborate with the Digital Editor on as-needed digital publication design
• Provide design support to marketing and sales outreach efforts