Calix

Cloud Engineer

• Design, implement, and manage Infrastructure as Code (IaC) using tools such as Terraform, Terragrunt
• Design and implement solutions in container orchestration with Kubernetes (k8s)
• Provisioning, implementing and supporting GCP technology stack services including compute engine, cloud storage, Kubernetes engine, Cloud functions, and more
• Collaborate with development and operations teams to establish best practices for CI/CD and GitOps workflows
• Build and enhance automation frameworks to streamline cloud operations and improve efficiency
• Monitor and optimize cloud infrastructure for performance, scalability, and cost-effectiveness
• Troubleshoot and resolve issues related to cloud infrastructure, deployments, and automation
• Stay up to date with the latest trends and technologies in cloud computing, IaC, and GitOps
• Mentor and guide junior engineers, fostering a culture of continuous learning and improvement

Staff Engineer, Cloud Platform Engineering

Artificial Intelligence

• Lead cross-functional strategy and execution for transformation engagements.
• Develop AI adoption roadmaps aligned with customer priorities.
• Redesign workflows with embedded AI for high-impact use cases.
• Deliver targeted content and offers through 1:1 and 1:Many formats.
• Guide change management using Kotter or ADKAR frameworks.
• Track and report business outcomes (efficiency, growth, experience).
• Advocate for product enhancements based on customer feedback.
• Lead executive readouts and coordinate cross-functional action plans.
• Maintain deep knowledge of Calix platform, GTM strategy, and industry trends.
• Collaborate with consulting partners to optimize customer results.
• Represent Calix at industry events.

RVP/Director, Business Transformation and AI Engagements

Account Executive

• Responsible for driving the growth of Calix products and solutions in the Broadband Service provider space.
• Drive growth through new prospects and expansion with existing customers.
• Work within the regional sales team in joint sales efforts that support overall territory growth.
• Remote-based sales position with up to 40% travel in conjunction with trade shows/events or onsite client and prospect meetings and presentations.
• Manage assigned territory with precision and uncover all viable opportunities within their designated territory.
• Managing assigned territory, uncovering opportunities, and helping existing customers succeed while hunting new business.
• Develop and maintain existing account and prospect account relationships developing contacts at the executive and operational levels.
• Manage the complete and complex sales cycle, winning new accounts, and ensuring that Calix stays positively positioned within existing accounts by growing revenue, locking out competition, and uncovering new opportunities.
• Handle or facilitate both pricing and contract negotiations.
• Effectively deliver compelling presentations, in person and virtually, aligning Calix solutions to the business needs of a respective customer or prospect.
• Develop and execute effective territory and account plans that grow Calix market share and the adoption of Calix solutions in alignment and coordination with the larger territory and regional plan.
• Responsible for in-depth knowledge of the territory, identifying existing SMB target market businesses, and early identification of new entrants to the market.
• Target and engage prospects within the assigned territory.
• Collaborate within a matrix sales team aligned with the assigned territory and region.
• Represent Calix in trade shows, conferences, and other events as required, speaking to and delivering the Calix value statement.

Account Executive, SMB

Engineer

• Provide technical support for Calix Access products, such as routers, switches, and element management systems.
• The role will require supporting all Calix Access products, but will have a focus on Cloud-based EMS applications.
• Analyze, diagnose, and resolve network issues reported by customers and partners.
• Analyze outages - document per guidelines, communicate risks.
• Collaborate with other engineers, product managers, and calix vendors to identify root causes and solutions.
• Escalate complex or unresolved cases to the appropriate teams or experts.
• Meet SLAs and keep customers satisfied.
• Update Salesforce tickets continuously per Calix processes.
• Document case history, best practices, and troubleshooting guides.
• Contribute to the continuous improvement of processes and tools.
• Cover shifts based on business needs - comfortable to work in shifts including weekends
• Cause analysis obligations.
• Provide pragmatic and effective recovery.
• Manage and communicate the related risks.

Staff Engineer, Cloud Platform Engineering

RVP/Director, Business Transformation and AI Engagements

Account Executive, SMB

Senior Escalation Engineer I