Caesars Entertainment

Compliance

• Serve as the IBMi Security Subject Matter Expert supporting Gaming Control Boards across all jurisdictions, external auditors, and internal audit teams.
• Lead IBMi-related audit activities including SOX, PCI, and Gaming, ensuring timely remediation of findings across IT and property teams.
• Design, implement, and manage IBMi security policies, standards, and procedures.
• Support installation, configuration, upgrade, and administration of IBMi security tools and applications.
• Monitor privileged access and investigate anomalous activity to mitigate security risks.
• Apply the cybersecurity risk management framework to IBMi activities including vulnerability assessments, penetration testing, and security reviews.
• Act as the IBMi security SME during incident response investigations
• Develop and maintain IBMi security metrics and dashboards to support SOC and leadership reporting.
• Analyze trends to identify systemic risks and improvement opportunities.
• Partner with IT, property teams, and business stakeholders to align security solutions with business needs.
• Provide mentorship, training, and guidance to junior security staff and non-security teams.
• Contribute to cybersecurity and enterprise IT projects, including project planning and documentation.

Lead iSeries Compliance Analyst

Architect

• Administer and monitor core Microsoft 365 workloads, including Exchange Online, Microsoft Teams, SharePoint, OneDrive, and Copilot.
• Manage Microsoft Power Platform services including Power Apps, Power Automate, Dataverse, and Power BI for performance, access, and integration governance.
• Design, implement, and audit Conditional Access Policies to ensure secure and compliant access to Microsoft 365 services.
• Configure and maintain tenant-connected applications using Microsoft Entra. Evaluate applications regularly for permissions, usage, and disuse.
• Oversee compliance-related services within Microsoft Purview, including data loss prevention (DLP), retention policies, data classification, and auditing.
• Manage license assignments and availability.
• Collaborate with security and compliance teams to ensure M365 configurations align with regulatory frameworks and company standards.
• Troubleshoot user and system issues across the Microsoft 365 tenant and escalate to Microsoft support when necessary.
• Participate in the implementation of new features and updates released to Microsoft 365, assessing organizational impact and readiness.
• Maintain thorough documentation of configurations, policies, and operational procedures.
• Provide end-user guidance and administrative support for Teams collaboration, licensing, and lifecycle management.
• Other duties as assigned.

Modern Work Architect

Director

• Provide visionary leadership in developing integrated, league specific social strategies across NFL, NBA, MLB, NHL, and other major sports, ensuring alignment with the broader sports calendar and brand goals while driving innovation in content, partnerships, promotions, and digital reputation
• Mentor, coach, and grow a high performing social team, empowering individual contributors through clear delegation, structured development plans, and hands-on guidance in maintaining dynamic, accurate content calendars and editorial processes
• Lead cross‑functional brainstorms and creative acceleration sessions to inspire original thinking, uncover new content opportunities, develop relevant storylines in sports culture and sports betting, and foster a culture of innovation within the team.
• Serve as a strategic partner to PR, Trading, Field Marketing, Operations, and other key stakeholders, ensuring social strategy amplifies business priorities and seamlessly complements integrated marketing initiatives.
• Oversee real‑time cultural and sports trend monitoring, guiding the team in proactive participation in sports moments, engagement, and conversations that elevate the Caesars Sportsbook brand voice.
• Leverage deep understanding of the Caesars Rewards loyalty ecosystem to strategically integrate partnerships, VIP experiences, and marquee events into social content, maximizing visibility, driving cross‑channel engagement, and creating compelling FOMO‑driven moments that showcase the program’s value.
• Design and lead the Sportsbook influencer marketing strategy, including selection, activation planning, and execution for major events and seasonal campaigns.
• Establish a strong performance measurement framework, directing the team in producing actionable channel and content reports, and translating insights into strategic optimizations and future planning.
• Cultivate and maintain channel specific strategies with priority social platforms (Instagram, Facebook, X, YouTube, etc.), positioning Caesars Sportsbook as the community for sports bettors and general sports enthusiasts
• Champion operational excellence and governance, modeling best in class adherence to enterprise IT protocols, workflow standards, and process consistency across all social functions.
• Lead the social care and digital reputation functions, overseeing community management, customer response, and app store/social reputation strategy to ensure a consistent and positive brand presence.
• Drive team accountability and operational clarity through strong project management, effective communication frameworks, and performance‑oriented metrics across all initiatives.
• Live cover events activations as needed, ensuring on‑site social coverage is strategic, engaging, and aligned with business goals.
• Foster a collaborative, positive, and adaptable team culture, effectively partnering with a wide range of personalities and departments at all organizational levels.

Director of Social Strategy, Sports

Backend Engineer

• Architect, develop, and maintain Java-based backend services supporting Caesars iGaming clients
• Build and maintain server-side logic enabling game client communication with the Caesars RGS
• Implement secure transactional flows including wager placement, outcomes, wallet interactions, and promotional features
• Develop APIs and service layers supporting game features, jackpots, bonusing, and tournaments
• Ensure high availability, scalability, and reliability of backend systems supporting live real-money gameplay
• Write clean, scalable, well-documented production-ready code
• Design backend architecture that supports extensibility across multiple game titles
• Champion best practices in Java backend development, security, and performance optimization
• Conduct code reviews and maintain high engineering standards across the studio
• Implement logging, monitoring, and alerting to ensure system stability
• Support CI/CD pipelines and deployment processes across development and production environments
• Work closely with client engineers to support feature development and integration
• Partner with product, math, and design teams to implement game features and promotional mechanics
• Collaborate with QA and compliance teams to support testing and regulatory submissions
• Participate in sprint planning, technical design reviews, and release planning
• Provide backend technical input into roadmap and feature feasibility
• Identify opportunities to streamline integrations and improve launch efficiency
• Evaluate new backend technologies and tools to enhance studio capabilities
• Stay current on iGaming platform standards, regulatory requirements, and emerging technologies
• Contribute to a culture of ownership, accountability, and continuous improvement

Lead Game Server Developer – iGaming

Systems Engineer

• Design and maintain scalable, secure, and high-performance IBM i system architectures.
• Develop infrastructure strategies that support business continuity, disaster recovery, and future growth.
• Evaluate emerging technologies and recommend enhancements to the IBM i platform.
• Install, configure, and maintain IBM i operating systems.
• Manage OS upgrades, PTFs, and hardware refresh cycles.
• Monitor and oversee system performance, capacity planning, and tuning.
• Troubleshoot and resolve hardware and software issues.
• Implement and maintain backup and recovery procedures using BRMS.
• Ensure high availability and reliability of IBM i systems.
• Plan, organize, and implement technical projects.
• Implement and maintain security policies, user access controls, and audit procedures.
• Ensure compliance with industry standards and regulatory requirements (e.g., SOX, PCI, Gaming Control Boards).
• Develop and maintain scripts for system and storage administration using CL and SQL.
• Collaborate with application development, network, and security teams to ensure seamless integration.
• Provide technical leadership and mentorship to junior staff.
• Maintain detailed documentation of system configurations, procedures, and policies.

iSeries Systems Architect

Product Manager

• Define and own the tooling and DevEx product roadmap, from customer feedback and strategy to execution.
• Collaborate with AQA and Feature teams to support SDLC enhancements aligned with faster delivery and higher quality.
• Identify and address technical debt, driving initiatives to refactor, optimize, or rebuild components where necessary.
• Act as the primary liaison between the agile team and other verticals, ensuring seamless integration with adjacent platforms, and translating needs to clear technical requirements.
• Translate business and customer needs into technical requirements, ensuring clarity and alignment for the engineering team.
• Define and monitor the key performance indicators (KPIs) related to the data product suite.
• Design and evolve internal tools to monitor data health, performance, and quality.
• Assist in managing technical debt and support initiatives to optimize or refactor internal tools.
• Ensure short-term delivery excellence while advancing long-term strategic goals for testing capabilities.
• Communicate progress, risks, and dependencies to leadership and stakeholders, fostering transparency and alignment.

Frontend Engineer

• Collaborate closely with Product, Design, and QA to iterate on the life-cycle of our product
• Turn flat UI/UX designs and style guides into functional user interfaces
• Build extremely performant components, while being mindful of cross browser compatibility and performance issues for both desktop and mobile platforms
• Optimization is a challenge you’ll gladly accept
• Understand design patterns and write reusable, modular code
• Be excited about new web technologies/techniques
• Participate in peer code reviews, we encourage frequent and open feedback
• Participate in Daily stand-up, sprint planning, paired programming, unit testing, and retrospectives
• You will improve the team, company, and culture

Frontend Engineer – iGaming

• Develop and execute the long-term roadmap for IBM i systems supporting casino, hospitality, and key enterprise application environments.
• Drive modernization initiatives including high availability, IASP optimization and support the transformation of legacy applications.
• Collaborate with gaming operations, hotel operations, marketing, finance, and executive leadership to deliver technology solutions aligned to operational needs.
• Oversee day-to-day operations of IBM i servers and applications ensuring uptime for 24/7 operations.
• Manage system performance, capacity planning, auditing, high availability and disaster recovery for highly regulated gaming platforms.
• Ensure IBM i systems meet or exceed gaming regulatory controls, internal audit standards, PCI requirements, and cybersecurity best practices.
• Own policies, documentation, access controls, and operational procedures related to IBM i environments.
• Lead and mentor a blended team of internal and external IBM i Architects, Engineers, Administrators and Operators.
• Foster a high‑performance culture with strong accountability, communication, and customer service.
• Serve as the subject-matter expert for all IBM i–related initiatives, enhancements, and system impacts.
• Manage vendor relationships with managed service partners and IBM i software vendors.

Director of IT – iSeries

Support Engineer

• Immediately intake all incoming requests for supporting Caesars Digital products and platforms from multiple sources including Caesars Digital team members, third party vendors, Caesars Entertainment IT, monitoring systems, and other parties.
• Interact with individuals and teams through our communications channels (voice and text based) to gather required information that enables the Digital System Engineer to identify, prioritize, and advance requests.
• Capture all required information in accordance with data entry standards and policy.
• Prioritize the resolution and escalation of reported incidents based on their urgency and impact.
• Serve as a subject matter expert throughout the incident lifecycle to engage the appropriate teams (within and beyond Caesars Digital) to assist in resolving the issue.
• Coordinate and oversee high priority cross organizational communication before, during, and after critical incidents, changes, releases, and deployments.
• Liaise with team members responsible for executing changes and deploying releases as required.
• Serve as an escalation point for Customer Service teams when they are unable to resolve a customer's issue with Caesars Digital products and services.
• Promote incident resolution by recommending action for team members and vendors.
• Meticulously document all actions taken to enhance the quality of existing documentation and add to relevant knowledge bases.
• Regularly follow up on incidents to ensure they remain updated.
• Identify and report on ticketing trends.
• Establish relationships, trust, and credibility with team members, third parties, and product development teams.
• Coordinate vendor support for applications and services.
• Author knowledge articles to educate customers on how to better utilize application systems and solve common problems.
• Recommend updates to knowledge articles and support methodologies.
• Monitor system performance to detect potential issues affecting Caesars Digital Product and Platform.
• Participate proactively in the critical incident process by identifying and engaging essential resources necessary to restore impaired systems.
• Identify opportunities to enhance and fine-tune monitoring solutions.
• Interpret written documentation or playbooks to conduct testing activities upon receiving monitoring alerts.
• Coordinate with vendors and service providers to diagnose and troubleshoot system outages, and collaborate with partner support organizations to promptly restore impacted systems.
• Perform documented disaster recovery steps as required to restore systems or services.

Digital System Support Engineer

Manager

• Identify and manage incident causes for IT services.
• Root cause analysis to identify, rectify, and prevent issues within our applications and platforms.
• Oversee and prioritize actions for detection, analysis, containment, and resolution of incidents.
• Manage the life cycle of problems and incidents that occur within the IT organization.
• Work in a proactive manner, identifying and preventing problems and incidents before they occur.
• Heavy data analysis to not just identify trends in data, but figure out which data should be captured and acted upon proactively to solve and prevent incidents.
• Document identified best practices and processes for the organization and future needs.
• Mentor and support members of the incident response team.

Major Incident Manager

Product Analyst

• Assist with managing an enterprise CRM product backlog in an Agile project management environment
• Support the Product Owner with backlog management, analysis of employee and guest journeys, business process optimization, workflow design, and requirements gathering
• Partner with scrum team members and partners, in close collaboration with the CRM Product Owner
• Create and break down capabilities/features into various artifacts, including user journeys, process diagrams, story maps, wireframe/sketch designs, user stories, product specifications, and non-functional requirements
• Facilitate workshops and support a team responsible for the realization of the CRM product vision or set of capabilities
• Manage the intake process of CRM product enhancement requests from stakeholders
• Write User Stories, Discovery Tasks, Bugs, Support Request, and Acceptance Criteria working closely with the Product Owner, Scrum Master, and members of an Agile Scrum Team
• Provide frequent communication to the product owner and empowered business users/stakeholders on development progress
• Document and validate the end-user journey or system process to support a new or changed feature
• Execute within the governance principles, standards, and best practices

CRM Product Analyst

• Develop and deliver Caesars Entertainment AI Powered Customer Care experiences
• Collaborate with leadership, stakeholders, and your team to define and build a shared understanding of Features/Epics, Customer Journey Maps, User Story Maps, User Stories, and Wireframes
• Be accountable for the successful launch of digital product capabilities from ideation through implementation
• Ensure teams adhere to the consistent application of design and code libraries for efficient and scalable development
• Collaborate in the Lean Product Management community of practice
• Manage product launches and rollouts, ensuring success and alignment with business objectives
• Develop and maintain product documentation, including user guides, release notes, training documentation, and specifications
• Line Manager for the technical product team consisting of Engineers, system administrators, and a Scrum master

Digital Product Owner II

• Create paid media plans to support specific properties within the Caesars Entertainment national portfolio.
• Responsible for the planning and execution of traditional and digital media.
• Develop omni-channel media strategies including Paid Social, Programmatic Display, Out-of-Home, Video, Audio, Sponsorships, and Print.
• Take lead in measuring performance of media efforts regarding brand and performance marketing KPIs.
• Communicate performance metrics to the property marketing teams.
• Collaborate with various stakeholders including property marketing teams and analytics.

Media Planning Manager

Technical Product Manager

Salesforce Developer

• Be responsible for maintaining current infrastructure
• Create new Salesforce infrastructure & stability
• Partner and coach development teams and vendors
• All aspects of user and license management
• Salesforce configuration changes
• Understanding of apex triggers
• Respond to system outages and participate in root cause analysis
• Submit Change/Incident Management Tickets
• Collaborate with various teams and vendors
• Ability to design, code, and test projects
• Document activities from design to completion
• Participate in testing of projects
• Develop automated tests
• Create and maintain solution documentation
• Support and improve efficiency and effectiveness of tools
• Monitor and manage system performance
• Participate in business continuity and disaster recovery planning
• Troubleshoot incidents reported by end-users
• Keep abreast of current technology
• Develop and maintain well written and oral communication skills