Senior Director – VIP iGaming

Caesars Entertainment

Senior Director of VIP iGaming leading strategic development and execution of VIP programs across iGaming platforms. Overseeing player engagement and retention through high-touch service in Las Vegas.

Posted 6/26/2026full-timeLas Vegas • Nevada • 🇺🇸 United StatesSenior💰 $120,000 - $175,000 per yearWebsite

About the role

Key responsibilities & impact

Lead the strategic development and execution of VIP programs across our iGaming platforms.
Driving player engagement, retention, and lifetime value through personalized high-touch service.
Oversee the daily performance of the Digital iGaming Executive Host Team.
Scale and optimize a high-performing VIP operations team, including Executive Hosts.
Own the end-to-end VIP player experience, including onboarding, personalization, rewards, and retention.
Conduct regular performance reviews and present strategic insights to executive leadership.

Requirements

What you’ll need

5+ years of experience in iGaming, with at least 3 years in a Director level role.
Proven success in managing high-value customer segments and delivering measurable business impact.
Strong leadership skills with experience managing distributed teams across multiple time zones.
Deep understanding of iGaming platforms, player behavior, and regulatory environments.
Exceptional communication, negotiation, and stakeholder management abilities.
Proficiency in sales platforms, data tools and player analytics.
Experience in regulated U.S. & Canadian markets.
Familiarity with loyalty program design, gamification mechanics, and experiential marketing.

Benefits

Comp & perks

medical, vision, and dental insurance
life insurance
disability insurance
a 401(k)-matching program
paid Flexible Time Off
paid company holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

iGamingplayer analyticsloyalty program designgamification mechanicsexperiential marketing

Soft Skills

leadershipcommunicationnegotiationstakeholder management