CAE USA

Project Manager

• Manage the execution of the In-Service Support (ISS) project for Training Center Operations (TCO) Canada, in collaboration with Training Center Site Managers and internal support functions, in alignment with PMO governance.
• Oversee financial and operational resources to meet contractual obligations and ensure project profitability.
• Manage low- to medium-risk projects or phases of larger projects and contribute to product line and process improvement initiatives.
• Develop and execute project management plans for projects of low to medium complexity.
• Establish project goals and objectives with potential financial impact.
• Provide day-to-day leadership and direction to team members.
• Recommend and participate in continuous improvement initiatives.
• Develop procedures and guidelines for project execution.
• Identify gaps in customer technical specifications and propose solutions.
• Direct multiple concurrent projects involving resource allocation, scheduling, and subcontracting activities.
• Negotiate subcontract terms and workshare agreements.
• Resolve scheduling and workload challenges through prioritization.
• Act as the primary liaison with customers on project matters, including negotiations and acceptance.
• Support proposal development, including technical, cost, and schedule aspects.
• Implement and manage project work breakdown structures.
• Coordinate project technical activities.
• Contribute to recruitment and people management activities (e.g., performance feedback).
• Identify opportunities for contract amendments or scope expansion to improve project outcomes or financial performance.

In-Service Support Project Manager

Compliance

• Provide administrative, coordination, and regulatory compliance support across CAE’s global Training Standards organisation and the Airmen Certification ODA Unit
• Support the execution of Instructor Development & Standardisation (IDS) programmes
• Contribute to the operation of CAE’s Part 142 Airmen Certification Organisation Designation Authorisation (AC ODA)
• Enable effective monitoring, scheduling, documentation, and communication across global training centres
• Coordinate and schedule Civil Global Instructor Development & Training (IDT) and standardisation activities, including audits, qualification sessions, and resource allocation
• Maintain standardisation dashboards, metrics, OKRs/KPIs, reporting tools, and courseware tracking systems
• Support global project management activities by updating documentation, aligning processes, and tracking deliverables
• Facilitate communication and workflow across Training Standards, Civil Global IDT, Training Delivery, Operations, and relevant stakeholders
• Support daily ODA operations, including examiner scheduling, qualification tracking, recordkeeping, and monitoring examiner and Senior Examiner currency
• Ensure regulatory compliance by maintaining controlled documents, supporting audits, tracking amendments, and ensuring alignment with FAA, EASA, ICAO, and CAE policies
• Provide administrative coordination across regions (Americas, APAC, EMEA), including meeting organisation, documentation management, and stakeholder support
• Contribute to safe, compliant, and standardised training operations through accurate coordination, documentation, and reporting

Training Standards – Regulatory Compliance Administrator

Engineer

• Gain hands-on experience managing powerplants including engine phase in and phase out
• Provide support to clients across various projects
• Rotate across different engineering services departments

Graduate Engineer – Engines

Customer Success Manager

• Act as the first point of contact for customers for ongoing business, operational, and application-related needs.
• Build and maintain trusted relationships with customer stakeholders at operational, technical, and leadership levels.
• Understand customer objectives, success criteria, and operational context.
• Lead regular customer engagements, including monthly touchpoints and periodic business reviews.
• Own customer health, satisfaction, and retention outcomes for assigned accounts.
• Monitor usage, adoption, and engagement trends to ensure sustained value realization.
• Proactively identify adoption risks and coordinate mitigation plans with internal teams.
• Support renewals by ensuring strong relationships, active usage, and customer satisfaction.
• Lead or contribute to new customer implementations, including ownership of smaller‑scale implementations.
• Manage implementation activities by adhering to agreed timelines and ensuring successful customer adoption.
• Coordinate deployment, integration, and configuration of Pelesys products with CAE internal teams.
• Support customers with data migration and system migration activities.
• Support customer training to ensure successful onboarding and ongoing product usage.
• Provide customers with system and application roadmaps, aligning product capabilities with customer needs.
• Gather and translate application, integration, and workflow requirements, including integrations with other CAE systems.
• Serve as the voice of the customer to Product, Engineering, Support, and Professional Services teams.
• Communicate product updates, enhancements, and platform changes clearly to customers.
• Own the escalation of high‑impact and critical issues, in addition to standard ticket management (e.g., Jira).
• Coordinate cross‑functional response during escalations to ensure timely resolution.
• Track actions, dependencies, and outcomes related to escalated issues.
• Support contract requirements, including understanding commercial terms and operational implications.
• Prepare and support Pay‑per‑Use invoicing in collaboration with Finance and internal stakeholders.
• Identify potential upsell and expansion opportunities based on customer maturity and usage.
• Partner with Business Development and Sales teams by providing customer context and success insights.
• Lead or coordinate training initiatives to improve adoption and customer proficiency.
• Conduct discovery sessions to identify optimal solutions, workflows, and configurations.
• Deliver product demonstrations and capability presentations (or demonstrate aptitude to become proficient).
• Support customer engagement activities such as user groups, beta programs, advisory boards, trade shows, and conferences.
• Maintain accurate customer documentation, risks, action plans, and engagement records in CRM and internal systems.
• Track commitments, follow‑ups, customer dependencies, and key outcomes.
• Record meeting minutes and action items and ensure appropriate follow‑through.
• Contribute to customer success playbooks, standards, and continuous improvement initiatives.
• Perform other related duties as required.

Customer Success Lead

Administration

• Build and maintain Pilot Training Folders
• Ensure Company specific training documents are available to each Program
• Prepare Maintenance training and Advanced Airmanship records
• Distribute appropriate training documents as necessary
• Complete all normal and custom client course completion documents
• Ensure all training folders pass FAA and FAR guidelines
• Maintain database of pilot and client completed records
• Works with instructors and check-airmen to ensure paperwork is received and processed correctly.
• Assist internal and external clients with training records requests
• Additional duties as required

Technical Records Administrator

Software Engineer

• Providing authoritative input on naval operations, equipment functionality, engineering processes, and maintenance procedures across relevant ship classes and systems
• Advising the TSI team during requirements definition, training design, system integration, and validation activities
• Ensuring training products align with naval doctrine, technical data, engineering specifications, and shipboard operational realities
• Reviewing and validating training scenarios, performance objectives, and technical accuracy within courseware and simulation models
• Liaising with naval stakeholders, fleet personnel, shipbuilders, and original equipment manufacturers (OEMs)
• Supporting hazard analysis, task analysis, training needs assessments, and system-level technical evaluations
• Contributing to program documentation, technical reviews, and acceptance activities to meet program standards and customer requirements
• Analyzing Vendor Furnished Information to define job-based training package performance and enabling objectives
• Reviewing and updating Training Needs Analysis (TNA) and Training Media Analysis (TMA)
• Supporting the development and delivery of project documentation, including: Training Technology Project Management Plan, Instructional Material Technical Review Plan, Instructional Material Verification Plan, Training Program Report, Instructional Material Development Plan, Training Program Schedule, Target Population Analysis Report
• Developing reusable scenario libraries and datasets
• Preparing, planning, and executing naval training system solutions
• Researching maritime industry developments applicable to training solutions
• Supporting the Integrated Training Solution Lead in formulating complex training solutions aligned with the RCN Future Naval Training Strategy (FNTS) and CONOPS
• Performing trade studies to select appropriate training solutions from CAE and OEM offerings
• Supporting Naval Business Development activities, including customer engagement and cost estimates for bids and proposals related to future RCN projects

Naval Operations & Engineering Training SME – Training Integration

Operations

• Providing expert naval and submarine operational advice to TSI teams throughout the training system lifecycle (analysis, design, development, delivery, and evaluation)
• Supporting Crewing and Occupational Roles Analysis (CORA), Training Needs Analysis (TNA), and Training Media Analysis (TMA)
• Defining, validating, and reviewing operational simulation and scenario requirements
• Developing and maintaining training and test procedures, lesson plans, performance checklists, and reusable scenario libraries
• Supporting the design and execution of submarine training system solutions, including testing and validation activities
• Ensuring training solutions align with RCN doctrine, FNTS, and CONOPS
• Conducting trade studies to recommend appropriate training solutions from CAE and supplier offerings
• Supporting proposal development by articulating solution features, benefits, and cost estimates
• Collaborating with Naval Business Development teams and supporting bids and proposals as required
• Identifying and supporting early resolution of training system defects during project execution
• Monitoring developments in maritime training technologies and identifying opportunities for innovation

Submarine Operations Training SME

Manager

• Manage assigned training programs end-to-end, driving roadmap execution, lifecycle management, and alignment with business objectives.
• Oversee and actively contribute to instructional design and courseware production, ensuring technical accuracy, instructional integrity, and compliance with regulatory standards.
• Plan, schedule, and monitor development projects, making tactical decisions and coordinating internal teams and external vendors to optimize efficiency and meet deadlines.
• Engage with OEMs, SMEs, regulatory agencies, and other stakeholders to validate content, maintain compliance, and strengthen partnerships that support program success.
• Implement process enhancements based on performance metrics, feedback, and emerging best practices to improve quality and operational effectiveness.

Portfolio Manager – Civil Training Programs

Risk

• Lead the integration and management of training and program data: Oversee the collection, validation, and integration of training and program data from multiple sources.
• Ensure data quality, consistency, and accessibility to support program evaluation, regulatory reporting, and business intelligence.
• Act as the custodian for all official training documentation: Manage courseware libraries, regulatory submissions, and master data lists (MDL).
• Maintain version control and ensure timely updates to meet compliance requirements.
• Coordinate with regulatory bodies and internal quality teams for audits and approvals.
• Drive performance monitoring and actionable analytics: Develop and maintain dashboards and analytics tools to monitor program health, performance metrics, and stakeholder feedback.
• Generate regular reports for leadership, highlighting trends, risks, and opportunities for improvement.
• Translate data into actionable recommendations for program and process enhancements.
• Facilitate stakeholder engagement and communication: Ensure visibility of governance processes and program status across all stakeholders.
• Drive adoption of standards and processes through consistent messaging, awareness campaigns, and training.
• Collaborate with courseware teams, program managers, and leadership to align on governance and data priorities.
• Enable continuous improvement through data-driven insights: Aggregate and analyze data to identify trends, root causes, and areas for improvement.
• Provide actionable insights that help teams prioritize initiatives, optimize training delivery, and enhance program outcomes.

Manager, Integration, Data & Governance

• Develop and maintain standardized courseware templates, development workflows, and production guidelines to ensure consistency and efficiency across teams.
• Create and enforce quality assurance checklists and review processes for instructional design and media development.
• Define best practices for learning objectives, assessments, and content structure to ensure pedagogical integrity.
• Research and implement emerging tools, technologies, and methodologies to modernize courseware and improve learner experience.
• Partner with the courseware development pod resources to embed standards and innovation into daily workflows.
• Monitor industry trends, learner feedback, and performance data to refine standards and introduce new approaches.

Manager, Courseware Standards – Innovation

Business Development Rep

• Act as conduit between key functional areas to oversee CAE USA’s strategic planning process and governance.
• Drive the development and achievement of key metrics for regional strategy and marketing initiatives to drive growth in key areas and increase CAE USA brand equity.
• Identify and provide timely analysis of industry changes and direction; impactful legislation, policies, and appropriations; investor sentiment; and customer and competitive activities.
• Use influence, relationship management skills, and knowledge to identify, analyze and anticipate marketplace trends; expand government, industry and stakeholder awareness of the solutions offered by CAE to the Defense & Security community globally.
• Maintain awareness of and communicate appropriate information regarding budget and legislative initiatives affecting corporate goals and business area programs.
• Establish and enable relationships and engagements with key U.S. and International military, government and industry officials, and trade associations.
• Design, build, coordinate, and execute customer analysis plans, strategic customer approach plans, and customer contact plans.
• Work with Regional VPs to shape the business unit and region growth agendas and priorities, engaging them in the pursuit of new opportunities.
• Maintain a holistic view of opportunities globally and work with regional VPs and Group President to prioritize them to allocate efforts and budgets according to win rate potential.
• Quickly gain credibility as an expert resource to the various regions in terms of understanding and navigating the various complex procurement processes guiding the different D&S clients globally.
• Design and launch business development strategies and campaigns to realize results over time. This includes Price-To-Win (PTW), Black Hats, Teaming Analysis, Market Assessments, Campaign Management and Business Case Development.
• Ensures forecast accuracy, conducts order-forecasting reviews, and supports CAE USA’s Customer Relationship Management (CRM) database.
• Maintain governance throughout the lead to award process.
• Contribute to the development and implementation of the company’s brand strategy.
• Develops concepts for internal and external communications, industry trade shows, recruitment and marketing materials and strategic engagement campaigns.
• Align external client messaging including coordination of marketing activities in partnership with local leaders.

Vice President, Business Development – Strategy

Data Engineer

• Build, enhance, and maintain scalable data pipelines using Azure Data Factory
• Develop, test, and optimize dbt models for Snowflake and Azurebased lakehouse workloads
• Engineer ingestion, transformation, and orchestration workflows across Azure Data Lake Storage
• Implement best practices for Snowflake performance tuning, cost optimization, and data modeling
• Integrate SQL Server data sources and collaborate with DBAs on operational data flows
• Write highquality SQL, Python, and PowerShell to automate and improve data workflows
• Monitor pipeline performance, troubleshoot issues, and ensure data reliability and SLA adherence
• Partner with business teams to translate data requirements into robust engineering solutions
• Contribute to data governance, documentation, and metadata management initiatives
• Participate in code reviews and help establish engineering standards and reusable patterns

QA Engineer

• Administer Safety and Quality systems (e.g., Centrik) in accordance with defined governance standards
• Configure workflows, fields, templates, and system parameters as approved, ensuring consistency across environments and regions
• Manage user provisioning, role‑based access, permissions, and de‑provisioning in line with access control policies and segregation‑of‑duties requirements
• Maintain audit‑ready records of system access, configuration changes, and approvals
• Execute approved system changes, updates, and enhancements under the direction of the line manager
• Support testing, validation, and deployment activities, ensuring alignment with formal change management processes
• Monitor system data for completeness, accuracy, and consistency
• Provide structured technical support to users, including troubleshooting system issues and responding to usage queries
• Maintain system administration documentation, including configuration records, user guides, and standard operating procedures

Quality Assurance & Compliance Monitoring Controller – Systems Specialist

• Lead training centre operations, including projects, maintenance, training, engineering and functional support staff
• Act as the first point of contact for the customer, attending onsite meetings when required
• Address any gaps highlighted by the end user’s experience and concerns highlighted
• Manage the training centre budget, schedule, quality, scope of services and risk
• Ensure delivery of the highest quality through providing support and maintaining a proactive approach to customer management

Training Centre Manager

• Responsible for complying the company’s Trade Compliance program
• Work with the company’s Director of Trade Compliance and Legal Department
• Assist the organization with various areas of trade compliance responsibilities
• Strong experience with creating and submitting DDTC and BIS Export Licensing requirements
• Provide approvals on the determination and usage of BIS Exceptions and DDTC Exemptions
• Manage, audit and provide training on approved export authorizations from DDTC and/or BIS
• Work, collaborate and communicate with all levels of management and/cross-functional departments
• Process Foreign Travel Request, Denied Party Screening, Visitor Approvals and Technical Data Reviews
• Experience with Product Jurisdiction, Product Classification and HTS/Schedule B for products and software
• Support external audits and/or inquiries from US governmental control agencies such as US Customs, Department of State and Department of Commerce through data gathering and corrective action execution
• Provide guidance, coaching, and training to other employees across the Company on trade compliance matters
• Make significant improvements of processes and provide solutions that enhance performance and/or efficiency