Cadastra

Customer Success Manager

• Manage an integrated, multichannel operation within Salesforce Marketing Cloud
• Organize the data architecture within the platform
• Develop strategies for acquisition, activation, engagement, and retention
• Manage, clean, and cluster the database
• Structure project management, client meetings, and presentation materials
• Deliver work and handle requests using Agile methodology
• Perform performance, conversion, and engagement analyses
• Create dashboards and produce regular reports
• Design and build complex relationship journeys (customer journeys)
• Develop automations, write SQL, and build data extracts
• Conduct training and assist in the technical development of junior team members (assistants)

Senior CRM Analyst – Marketing Cloud

Analyst

• Manage end-to-end projects, ensuring deadlines, scope, and budget are met;
• Plan and monitor schedules, deliverables, and resources, maintaining clear communication with all stakeholders;
• Act as a facilitator between multidisciplinary teams, promoting integration and engagement to achieve project objectives;
• Identify risks and propose proactive solutions to minimize impact;
• Ensure the quality and compliance of deliverables with client expectations;
• Prepare status reports and present results to clients and leadership;
• Actively participate in identifying opportunities to improve internal processes.

Account Analyst, Mid-level

Analytics Engineer

• Structure and maintain development processes for semantic models in collaboration with functional areas;
• Support users and stakeholders in the proper use of BI tools, ensuring autonomy and excellence in the delivery of data products;
• Prepare control materials and status reports for ongoing initiatives;
• Provide maintenance and monitoring of the BI environment;
• Manage access, licensing and user governance on data platforms;
• Create and maintain technical and functional documentation for developed solutions;
• Support the definition of data repositories (Data Lakes, DWH, relational and non-relational databases);
• Develop data pipelines and acquisition strategies (batch/historical and streaming);
• Produce training materials for business users and technical teams;
• Actively participate in alignments and ceremonies with the client.

Senior CRM Analyst – Marketing Cloud

Account Analyst, Mid-level

Senior Analytics Engineer, GCP