C.H. Robinson

Sales

• Lead, coach, and develop a team of sales and senior sales talent through ongoing 1:1s, coaching, field evaluations, pipeline reviews, and performance conversations
• Identify development needs, address skill gaps, support career pathing, and manage succession planning
• Cascade communications, support change management, and foster a collaborative, high‑performance culture
• Build and execute the annual regional sales plan aligned with commercial growth goals
• Define and adjust regional strategy for new and existing customers
• Oversee the identification and pursuit of new customer opportunities across the region
• Assign leads, guide resource alignment, and ensure strong execution of sales and account growth strategies
• Set and manage the regional sales budget, including P&L, margin expectations, and volume performance
• Monitor key financial and operational metrics and adjust strategy or resources as needed
• Ensure CRM hygiene and accuracy to support visibility and decision‑making

Manager, Regional Sales – Global Forwarding

Accounts Payable

• Process payments and supplier maintenance in accordance with Service Level Expectations (SLAs) and Standard Operating Procedures (SOPs)
• Respond to vendors with payment status utilized through team shared inbox
• Research and resolve all related inquiries (including payment disputes, price, and quantity discrepancies)
• Communicate with employees and suppliers to resolve discrepancies in a timely and professional manner
• Review supplier statements as part of payment inquiry resolution
• Provide timely communication and escalation of issues requiring support to Accounts Payable Supervisor or Manager
• Contribute ideas for process improvement
• Participate in and support department projects and company initiatives as required
• Develop professional relationships with internal and external partners, maintain open lines of communication and build rapport by providing timely and professional service
• Continue to develop skills and build upon knowledge of Accounts Payable processes
• Other duties or responsibilities as assigned according to the team

Accounts Payable Representative

Content Writer

• Serve as the primary CH Robinson customs representative for your customer account base, ensuring prompt response to customer inquiries and follow through on issues until resolution to customer satisfaction.
• Demonstrate mastery with respect to the customs brokerage products’ standard operating procedures (SOP) and best practices.
• Direct ownership of Customer Standard Operating Procedures and Harmonized Tariff Schedule (HTS) databases for customer account base to ensure full compliance of CBP and customer requirements.
• Begin to develop the skill to serve as a custom’s trusted advisor, transitioning from the day-to-day data entry fundamentals to true customs brokerage account management of your clients.
• Analyze and validate import documentation and data to ensure they are in accordance with all applicable laws and regulations prior to entry submission to U.S Customs and Partner Government Agencies (PGA).
• Adhere to a high level of operational excellence internally and externally, with respect to on-time performance, accuracy, and customer service.

Customs Entry Writer

Business Development Rep

• Identify and qualify new business opportunities to drive growth
• Partner with the office network to sell and close strategic opportunities
• Market services to sales and account management teams through ongoing education
• Design and implement tailored solutions that meet short- and long-term customer needs
• Collaborate with pricing teams to develop competitive pricing models and strategies
• Build strong relationships as an ambassador to internal teams, customers, and suppliers
• Provide market insights, competitive intelligence, and consultative guidance to sales teams
• Educate the network on service line initiatives, vision, and strategies
• Respond to inquiries on industry trends and service capabilities
• Collaborate with management to proactively identify and resolve issues

Manager, Regional Sales – Global Forwarding

Accounts Payable Representative

Customs Entry Writer

Business Development Manager – Flatbed