C.H. Robinson

Full-stack Engineer

• Design and develop new cloud-oriented solutions on Microsoft Dynamics 365 Customer Engagement (CRM) Module.
• Perform feasibility assessments, planning, testing, and technical documentation for our implementation teams on the Microsoft Dynamics 365 CRM platform.
• Review business, functional, and technical requirements and translate these into technical solutions.
• Lead technical delivery of Dynamics 365 CE implementations including security, integration, data migration, and other solution components, while ensuring that application and solution design best practices are followed.
• Document, maintain, and update architectural, governance documentation and best practices.
• Define interfaces and develop code for modules across products or services and influence or drive architectural changes.
• Ensure consistent, usable, forward-looking, maintainable test infrastructure; draw from a large base of design patterns, is an expert in available technologies, and is adept at identifying practices that work well.
• Identify code across multiple code bases to optimize, refactor, and reuse code to improve performance and maintainability while ensuring maximum efficiency, effectiveness, and return on investment.
• Lead code reviews across the product or service, understand the root causes of issues, and find ways to resolve them.
• Proactively identify performance and availability issues, troubleshoot, provide effective options, and resolve issues in production that could span multiple product areas.
• Design products or services by using secure programming patterns and finding, fixing, and enhancing security in existing applications; ensure secure best practices are part of design and implementation of new features and applications.
• Construct and deliver proposed solution strategies for potential new technologies and work with architecture to review and approve proposals.
• Mentor and coach other software engineers, and proactively seek mentorship from others.
• Lead the effort in defining the engineering lifecycle and practices for the team and associated teams in partnership with the principal software engineer.
• Drive collaboration across multiple teams; find ways to accomplish more by enabling others.
• Anticipate business needs and present options to leadership and business stakeholders with product managers.

Senior Software Engineer, Microsoft Dynamics 365

Compliance

• Review and resolve potential screening matches by distinguishing true hits from false positives
• Escalate high-risk findings to compliance leadership and support timely risk-based decision-making
• Maintain clear, accurate, and audit-ready documentation of screening outcomes and rationale
• Conduct sanctions-related reviews across transactions, customers, and third parties
• Identify potential sanctions red flags, compliance risks, and escalation needs
• Support sanctions investigations, internal reviews, and ongoing compliance monitoring efforts
• Partner with business stakeholders to provide guidance on screening results, requirements, and next steps
• Help strengthen and align global sanctions policies, procedures, and controls
• Support the administration, tuning, and optimization of screening tools, list management, and data quality processes
• Track key screening metrics, improve efficiency by reducing false positives, and support audits, testing, and training initiatives

Compliance Analyst

Account Executive

• Manage customer interactions including fostering relationships, making customer calls and closing deals
• Visit customers and potential clients within assigned territory 3-to-4 days per week
• Collaborate with manager to ensure alignment with branch strategies in forecasting, business planning, and pipeline development
• Demonstrate solid decision-making skills and ability to prioritize ever-changing daily tasks
• Work closely with other internal departments to ensure a seamless and positive customer experience
• Consult with several levels of decision-makers and buying influences to understand customers’ business challenges and supply chain goals
• Ability to develop tailored solutions that deliver value and support the customer’s business strategy
• Sales Executive is expected to bring own contribution to the Regional team, not only by consistently achieving your new net revenue targets, but also by sharing opinions and ideas, as well as best practices, in order to support the success of the entire sales team and the Branch they work with
• Prospect, plan and conduct face to face visits with new prospective customers within Branch territory
• Maintain & update (minimum weekly) our CRM system
• Remain engaged with customers to maintain relationship and ensure ongoing success of accounts in collaboration with local assigned Account Executive/Account Manager
• Follow up and respond to sales leads generated by overseas offices or assigned by your Sales Manager
• Attend training sessions created to enhance relevant knowledge and skills
• Coordinate quotes with your Sales Coordinator (where applicable) and facilitate the transition of new customers to the local Account Executive/Account Manager

Senior Sales Executive

Data Scientist

• Manage a high performing team spanning multiple products/areas - monitor health, sustainability, cross team dynamics, value delivered
• Drive development of algorithm capabilities in the supply chain space
• Own team outcomes and project success & impact
• Work with product leadership team to identify, scope & assign tasks and projects
• Engage in higher-level business processes (Quarterly Business Reviews, etc) and advocate for team success
• Be a voice of expertise in algorithm design/architecture and data science knowledge and know-how, while working to grow junior team members as subject-matter experts
• Embrace an R&D mindset through Rapid Prototyping & Iterative Experimentation
• Serve as an escalation point for supervisory staff and complex business requests
• Develop strategic relationships with the business to understand goals and strategy to help influence and bring data strategies to life
• Partner with Talent Acquisition to establish a pipeline, recruit, select, and onboard qualified and diverse talent while owing team hiring efforts
• Manage annual merit and equity programs for assigned team to align compensation with performance results
• Outline employee role accountabilities and expectations; manage performance to drive the right behaviors and improve results and provide useful real-time coaching, feedback, and mentoring, development activities and stretch assignments; support employees with problem resolution
• Encourage employee feedback through formal and informal channels
• Other duties or responsibilities as assigned according to the team and/or country specific requirements

Senior Manager, Data Science

• Evaluate and understand current & nascent modelling methods in the Data Science space
• Maintain, expand, and ensure the data quality of natural language
• Train and evaluate Large Language Models on a variety of topics
• Work closely with business stakeholders to deliver new Natural Language Processing & Artificial Intelligence products
• Develop new features for existing algorithms through statistical and machine learning methodologies
• Validate and implement modeling improvements to increase accuracy of data science Algorithms
• Embrace an R&D mindset through Rapid Prototyping & Iterative Experimentation
• Work closely with Tech delivery teams to productionize successful models in an on-demand environment

Senior Data Scientist

Machine Learning Engineer

• Translate Data Science Algorithms and Methods in R&D stage to stable, durable, and extensible software
• Provide thought leadership on best algorithm development practices and hosting technologies
• Engineer fully featured and real-time modeling pipelines that leverage the best of containerization, data storage, streaming, and MPP technologies
• Engineer and maintain ecosystem of modeling micro-services utilizing best of on-prem and cloud-based elastic compute
• Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure in collaboration with stakeholders
• Design and engineer high performance computing platforms and algorithms for a wide variety of data
• Work with real time data sources and have a knack for identifying scalable data access patterns
• Work closely with R&D data science teams to productionize successful models in an on-demand environment

Principal Machine Learning Engineer

Product Manager

• Lead, coach, and develop ocean operations teams through training, feedback, and performance reviews
• Foster accountability, professionalism, consistency, and a customer-focused team culture
• Oversee service delivery, SLA adherence, process execution, and accurate invoicing
• Partner with leadership, sales, clients, global teams, and vendors to resolve issues and improve service
• Lead pricing, process, and service negotiations that support customer needs and business growth
• Monitor performance, financial metrics, forecasts, and scorecards to drive efficiency and cost control
• Resolve complex customer, carrier, port, CFS, forwarder, and broker challenges
• Support new business onboarding through proper setup, SOPs, and operational readiness
• Share industry, trade, market, regulatory, and process updates with teams and customers
• Drive continuous improvement to enhance efficiency, service quality, and customer relationships

Ocean Product Manager

Account Manager

• Retain, grow, and strategically manage a portfolio of customer accounts
• Build strong relationships with customer contacts at multiple levels to deepen engagement and uncover business needs
• Lead regular business reviews and QBRs using analytics, market insights, and performance trends to identify growth opportunities
• Present strategic solutions that increase customer value, expand services, and support long-term account retention
• Identify opportunities to further penetrate accounts by positioning C.H. Robinson’s full range of services
• Partner with pricing, service line, operations, and product teams to develop competitive pricing strategies and customer recommendations
• Support new business implementation, including account setup, documentation, compliance requirements, c-codes, and CSOP development
• Manage customer expectations through clear SOPs, KPIs, business processes, and account-specific performance metrics
• Collaborate cross-functionally to ensure strong execution, service consistency, and alignment with customer goals
• Contribute to annual account planning, budgeting, and growth strategies that drive measurable business results

Account Manager – Global Forwarding

• Acts as a key bridge between commercial and operational teams, ensuring alignment on healthcare opportunities and execution
• Partners with regional sales to identify, qualify, and advance new and existing business within the healthcare vertical
• Provides subject-matter expertise, guiding solution design, RFQs, and pricing to ensure competitive and compliant outcomes
• Translates customer requirements into scalable, operationally feasible solutions, ensuring adherence to healthcare standards
• Collaborates cross-functionally with operations, procurement, and global teams to ensure readiness and successful implementation
• Monitors pipeline progress, identifies risks or gaps, and drives resolution to support customer satisfaction and business growth
• Drives continuous improvement by identifying capability gaps and strengthening the healthcare offering across the region
• Builds awareness and capability within the organization through training, stakeholder engagement, and best practice sharing
• Supports strategic initiatives, pricing approaches, and business cases to drive sustainable growth of the healthcare vertical

Senior Product Development Manager – Healthcare

Business Intelligence Developer

• Design, develop, test, and maintain business intelligence solutions, dashboards, and reporting tools that support operational and strategic initiatives
• Translate complex operational data into actionable insights that improve efficiency, visibility, and decision-making
• Partner with business stakeholders to gather requirements and translate business needs into scalable technical solutions
• Develop database queries, data models, and visualizations using tools such as Power BI and Tableau
• Enhance and support existing analytics platforms, reports, and reporting processes
• Collaborate cross-functionally with analytics, operations, and product teams to support data-driven and predictive solutions
• Present analytical findings and recommendations in a clear, business-friendly format to stakeholders across the organization
• Create and maintain technical documentation, process flows, and project-related materials
• Identify trends, operational opportunities, and process improvement recommendations through data analysis
• Build strong partnerships across teams while supporting continuous improvement and data best practices

Business Intelligence Developer – Warehousing

Operations

• Enter responsibility
• Enter responsibility

Operations Coordinator

Associate Operations Coordinator

• Performs functions for post-entry correction, including but not limited to: Correction of entry, auditing correction made to ensure accuracy
• Creation of revised entry packets and composition of reason for correction
• Filing PSC in Cargowise, or Protest/520(d) in CBP ACE Portal
• Manages post-entry correction queue, ensuring appropriate status and actions taken as necessary
• Create or provide reporting as required by clients

• Develop account relationships with contacts at multiple levels within customer organizations
• Identify opportunities to further penetrate accounts by selling C.H. Robinson’s diverse portfolio of services
• Design solutions and help our customers solve their supply chain challenges
• Oversees successful completion of day to day commitments
• Collaborate with account leadership to develop pricing strategies
• Identify issues and consulting with the customer to determine best course of action and implement solutions
• Manage customer expectations through the creation and utilization of metrics
• Collaborate on creating business reviews and contribute to or lead customer meetings