C.H. Robinson

Revenue Operations

• Improve commercial performance by identifying where sales execution is limiting results
• Build a clear case for change, and drive action through data-driven recommendations
• Work directly with sales leadership to improve pipeline management, forecasting accuracy, and deal progression
• Set clear standards for pipeline health, forecast quality, and opportunity progression
• Identify gaps in pipeline progression, deal execution, and operating practices that impact revenue performance
• Define needs for change and create visibility for leaders to take action and improve measurable business outcomes
• Build and maintain reporting, dashboards, and leadership views for pipeline health and sales performance
• Translate data into clear business narratives for leadership decisions
• Analyze pipeline progression, deal quality, and forecast assumptions to identify risks and opportunities

Senior Revenue Operations Analyst

Analyst

• Advise large LTL shippers on procurement best practices, pricing strategy, and capacity solutions to drive cost and service improvements
• Partner with customers and internal stakeholders to define scope, gather requirements, and align on deliverables and project milestones
• Lead end-to-end project execution, including planning, tracking progress, and measuring results with minimal oversight
• Design data-driven solutions and recommendations using deep LTL and multi-modal expertise
• Analyze historical and forecasted shipment data to identify trends, establish baselines, and uncover cost-saving opportunities
• Deliver clear, executive-ready updates and insights to both internal teams and external customers
• Support enterprise LTL opportunities through consultative strategy and advanced benchmarking tools
• Continuously enhance pricing models, analytics tools, and revenue management strategies
• Develop and customize reporting and pricing tools to support evolving customer and business needs

LTL Consulting Analyst

Manager

• Diagnose customer needs, qualify opportunities, and support Sales in designing and closing cross-border solutions
• Educate internal teams on cross-border requirements, market trends, and operational best practices
• Identify continuous improvement opportunities that strengthen shipper experience, network performance, and service execution
• Own and develop strategic relationships with warehouse, facility, vendor, and border partners
• Conduct business reviews, site visits, and performance discussions to ensure SLA and KPI expectations are met
• Negotiate partner renewals, expansions, pricing strategies, and service growth opportunities
• Serve as a subject matter expert on cross-border operations, influencing internal strategy and business decisions
• Build, develop, and retain a high-quality portfolio of cross-border carriers in partnership with capacity and portfolio teams
• Monitor carrier performance across key metrics, including PTA, OTD, dwell, compliance, SOP adherence, and service expectations
• Act as the escalation point for major service issues, leading root cause analysis, recovery planning, risk communication, and partner-driven improvements

Border Network Development Manager

Director

• Oversee all import and export compliance activities, ensuring adherence to U.S. and international customs regulations, trade agreements, and partner government agency requirements (e.g., FDA, USDA)
• Ensure accurate classification, valuation, and country-of-origin determinations for all goods
• Establish processes to ensure timely and compliant customs clearance across all global shipments
• Monitor and interpret changes in tariffs, duties, and global trade regulations
• Lead tariff strategy, including application of Harmonized Tariff Schedule (HTS) classifications
• Implement duty optimization strategies such as free trade agreements, duty drawback, and tariff mitigation programs while maintaining compliance
• Lead the integration of compliance requirements into global logistics operations across ocean, air, and ground transportation
• Partner with internal and external stakeholders to ensure efficient and compliant cross-border movement of goods
• Oversee documentation, filings, and security requirements (e.g., Importer Security Filings) to ensure timely cargo clearance
• Manage the company’s marine cargo insurance program to ensure appropriate coverage for international shipments
• Oversee cargo loss and damage claims, coordinating with carriers and insurers to drive timely resolution and recovery
• Identify trends and implement improvements to minimize risk exposure
• Develop, implement, and enforce global trade compliance policies, procedures, and training programs
• Establish monitoring and auditing mechanisms to ensure compliance and identify risks
• Lead continuous improvement initiatives to strengthen compliance frameworks and mitigate exposure to penalties or delays
• Partner with key internal functions (Supply Chain, Sourcing, Legal, Finance, Tax, Audit, IT) to embed compliance into business processes
• Select, onboard, and manage third-party providers including freight forwarders and customs brokers
• Serve as the primary liaison with customs authorities and regulatory agencies, managing escalations and building strong external relationships
• Represent the organization in industry forums and stay ahead of evolving global trade regulations
• Provide strategic guidance to senior leadership on global trade regulations, tariff changes, and compliance risks
• Translate regulatory changes into actionable business strategies that balance compliance with operational efficiency and growth
• Oversee trade compliance systems, data, and reporting to ensure visibility into compliance performance
• Leverage analytics to track key metrics (e.g., entry accuracy, duty spend, clearance timelines) and identify improvement opportunities
• Lead, develop, and mentor a team of compliance professionals
• Establish clear performance expectations and support career development and succession planning
• Foster a culture of accountability, collaboration, and continuous improvement across global teams

Director, Customs

Procurement

• Build and manage strong relationships with internal and external stakeholders, including truckers, carriers and commercial teams
• Act as a key liaison between the business and suppliers to secure competitive rates and capacity
• Influence stakeholders and align on procurement strategies and decisions
• Work closely with senior leadership, including the Manager of Procurement, to drive results and improve performance
• Support commercial teams (sales, account management) with road procurement input to grow the business
• Analyze market trends, carrier performance, and procurement data to identify opportunities and drive improvements
• Create and maintain dashboards and reports (e.g. Excel, Power BI) to support decision-making
• Continuously improve tools, processes, and ways of working
• Collaborate with commercial teams across regions to support air and/or ocean freight business activities
• Secure competitive freight rates and ensure sufficient capacity on required trade lanes
• Build and maintain relationships with key contacts within shipping lines or airlines
• Manage freight contracts, rate filings, and space allocations
• Act as the primary point of contact for carriers to resolve service or operational issues
• Support RFQs and bids with procurement input and rate strategy
• Act as a subject matter expert for freight procurement and support internal stakeholders
• Collaborate with teams to achieve volume and performance targets

Procurement Analyst – Road

Sales Operations Manager

• Lead, coach, and develop a team of Sales Enablement Managers supporting frontline sales teams
• Establish clear priorities, operating rhythms, and performance expectations across the SEM organization
• Build a high-performing enablement culture focused on execution, accountability, continuous improvement, and field partnership
• Own the operating framework for top-of-funnel execution, including outbound workflows, engagement strategy, and qualification standards
• Drive measurable improvement in engagement-to-qualified pipeline and qualified-to-sales-accepted conversion rates
• Improve early-stage pipeline velocity and opportunity quality across the sales organization
• Partner with Sales Leadership to enforce consistent pipeline inspection, qualification rigor, and handoff quality
• Standardize how pipeline is created, qualified, and progressed to ensure consistency and predictability of outcomes
• Drive measurable improvement in pipeline generation quality, opportunity progression, and seller effectiveness across the sales organization
• Identify operational friction points and simplify workflows, tools, and processes to improve seller productivity and execution speed
• Partner with sales leadership to drive consistency in discovery, qualification, opportunity management, and customer engagement
• Own and drive execution of scalable sales methodologies and frontline commercial disciplines (e.g., MEDDIC, stage criteria, cadence execution)
• Translate organizational priorities into actionable execution frameworks, workflows, and manager cadences
• Partner cross-functionally with Revenue Operations, Marketing, Product, and Sales Leadership to drive alignment and execution consistency
• Leverage KPI trends, conversion metrics, seller feedback, and pipeline insights to identify execution gaps and improvement opportunities
• Drive adoption and enforcement of standardized selling practices and operational standards
• Improve frontline manager coaching effectiveness, inspection quality, and performance management consistency
• Define and implement leading indicators tied to pipeline creation, conversion, and revenue outcomes
• Reinforce accountability systems that improve execution quality, pipeline discipline, and performance consistency without unnecessary complexity
• Support the integration of AI-enabled workflows, sales technologies, and customer intelligence capabilities into daily seller execution
• Scale modern enablement practices that improve productivity, personalization, and customer engagement quality
• Continuously evaluate opportunities to improve seller efficiency and execution consistency through process and technology improvements

Sales Enablement Manager

Full-stack Engineer

• Partner with product managers and principal software engineers to translate requirements into detailed designs
• Partner with data scientists and data analysts to drive performance improvements for our applications
• Proactively troubleshoot applications and identify performance and availability issues providing effective options for resolution
• Tune performance and resolve availability issues of product or service and its dependencies
• Increase code quality through writing unit, integration, and acceptance tests
• Collaborate with other software engineers and teams on code reviews, development infrastructure, and process enhancements
• Grow, push the boundaries and learn new things to apply to our team's work
• Write clean, maintainable Python and JS code
• Participate in AGILE/SCRUM process
• Work directly on a product suite that drives revenue and cost-savings to the company bottom line

Software Engineer III

• Design and develop new cloud-oriented solutions on Microsoft Dynamics 365 Customer Engagement (CRM) Module.
• Perform feasibility assessments, planning, testing, and technical documentation for our implementation teams on the Microsoft Dynamics 365 CRM platform.
• Review business, functional, and technical requirements and translate these into technical solutions.
• Lead technical delivery of Dynamics 365 CE implementations including security, integration, data migration, and other solution components, while ensuring that application and solution design best practices are followed.
• Document, maintain, and update architectural, governance documentation and best practices.
• Define interfaces and develop code for modules across products or services and influence or drive architectural changes.
• Ensure consistent, usable, forward-looking, maintainable test infrastructure; draw from a large base of design patterns, is an expert in available technologies, and is adept at identifying practices that work well.
• Identify code across multiple code bases to optimize, refactor, and reuse code to improve performance and maintainability while ensuring maximum efficiency, effectiveness, and return on investment.
• Lead code reviews across the product or service, understand the root causes of issues, and find ways to resolve them.
• Proactively identify performance and availability issues, troubleshoot, provide effective options, and resolve issues in production that could span multiple product areas.
• Design products or services by using secure programming patterns and finding, fixing, and enhancing security in existing applications; ensure secure best practices are part of design and implementation of new features and applications.
• Construct and deliver proposed solution strategies for potential new technologies and work with architecture to review and approve proposals.
• Mentor and coach other software engineers, and proactively seek mentorship from others.
• Lead the effort in defining the engineering lifecycle and practices for the team and associated teams in partnership with the principal software engineer.
• Drive collaboration across multiple teams; find ways to accomplish more by enabling others.
• Anticipate business needs and present options to leadership and business stakeholders with product managers.

Senior Software Engineer, Microsoft Dynamics 365

Compliance

• Review and resolve potential screening matches by distinguishing true hits from false positives
• Escalate high-risk findings to compliance leadership and support timely risk-based decision-making
• Maintain clear, accurate, and audit-ready documentation of screening outcomes and rationale
• Conduct sanctions-related reviews across transactions, customers, and third parties
• Identify potential sanctions red flags, compliance risks, and escalation needs
• Support sanctions investigations, internal reviews, and ongoing compliance monitoring efforts
• Partner with business stakeholders to provide guidance on screening results, requirements, and next steps
• Help strengthen and align global sanctions policies, procedures, and controls
• Support the administration, tuning, and optimization of screening tools, list management, and data quality processes
• Track key screening metrics, improve efficiency by reducing false positives, and support audits, testing, and training initiatives

Compliance Analyst

Account Executive

• Manage customer interactions including fostering relationships, making customer calls and closing deals
• Visit customers and potential clients within assigned territory 3-to-4 days per week
• Collaborate with manager to ensure alignment with branch strategies in forecasting, business planning, and pipeline development
• Demonstrate solid decision-making skills and ability to prioritize ever-changing daily tasks
• Work closely with other internal departments to ensure a seamless and positive customer experience
• Consult with several levels of decision-makers and buying influences to understand customers’ business challenges and supply chain goals
• Ability to develop tailored solutions that deliver value and support the customer’s business strategy
• Sales Executive is expected to bring own contribution to the Regional team, not only by consistently achieving your new net revenue targets, but also by sharing opinions and ideas, as well as best practices, in order to support the success of the entire sales team and the Branch they work with
• Prospect, plan and conduct face to face visits with new prospective customers within Branch territory
• Maintain & update (minimum weekly) our CRM system
• Remain engaged with customers to maintain relationship and ensure ongoing success of accounts in collaboration with local assigned Account Executive/Account Manager
• Follow up and respond to sales leads generated by overseas offices or assigned by your Sales Manager
• Attend training sessions created to enhance relevant knowledge and skills
• Coordinate quotes with your Sales Coordinator (where applicable) and facilitate the transition of new customers to the local Account Executive/Account Manager

Senior Sales Executive

Data Scientist

• Manage a high performing team spanning multiple products/areas - monitor health, sustainability, cross team dynamics, value delivered
• Drive development of algorithm capabilities in the supply chain space
• Own team outcomes and project success & impact
• Work with product leadership team to identify, scope & assign tasks and projects
• Engage in higher-level business processes (Quarterly Business Reviews, etc) and advocate for team success
• Be a voice of expertise in algorithm design/architecture and data science knowledge and know-how, while working to grow junior team members as subject-matter experts
• Embrace an R&D mindset through Rapid Prototyping & Iterative Experimentation
• Serve as an escalation point for supervisory staff and complex business requests
• Develop strategic relationships with the business to understand goals and strategy to help influence and bring data strategies to life
• Partner with Talent Acquisition to establish a pipeline, recruit, select, and onboard qualified and diverse talent while owing team hiring efforts
• Manage annual merit and equity programs for assigned team to align compensation with performance results
• Outline employee role accountabilities and expectations; manage performance to drive the right behaviors and improve results and provide useful real-time coaching, feedback, and mentoring, development activities and stretch assignments; support employees with problem resolution
• Encourage employee feedback through formal and informal channels
• Other duties or responsibilities as assigned according to the team and/or country specific requirements

Senior Manager, Data Science

• Evaluate and understand current & nascent modelling methods in the Data Science space
• Maintain, expand, and ensure the data quality of natural language
• Train and evaluate Large Language Models on a variety of topics
• Work closely with business stakeholders to deliver new Natural Language Processing & Artificial Intelligence products
• Develop new features for existing algorithms through statistical and machine learning methodologies
• Validate and implement modeling improvements to increase accuracy of data science Algorithms
• Embrace an R&D mindset through Rapid Prototyping & Iterative Experimentation
• Work closely with Tech delivery teams to productionize successful models in an on-demand environment

Senior Data Scientist

Machine Learning Engineer

• Translate Data Science Algorithms and Methods in R&D stage to stable, durable, and extensible software
• Provide thought leadership on best algorithm development practices and hosting technologies
• Engineer fully featured and real-time modeling pipelines that leverage the best of containerization, data storage, streaming, and MPP technologies
• Engineer and maintain ecosystem of modeling micro-services utilizing best of on-prem and cloud-based elastic compute
• Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure in collaboration with stakeholders
• Design and engineer high performance computing platforms and algorithms for a wide variety of data
• Work with real time data sources and have a knack for identifying scalable data access patterns
• Work closely with R&D data science teams to productionize successful models in an on-demand environment