Associate Product Development Manager – Customs

C.H. Robinson

Associate Product Development Manager at C.H. Robinson supporting customs products for U.S.

Posted 4/25/2026full-timeChicago • California, Illinois, Minnesota, Texas • 🇺🇸 United StatesJuniorMid-Level💰 $72,900 - $153,700 per yearWebsite

About the role

Key responsibilities & impact

Develop subject matter expertise across U.S. and Canadian customs products to support commercial and product initiatives
Serve as a customs subject matter expert for new business pursuits, customer engagements, and solution positioning
Deliver internal and external technology demos showcasing customs tools and capabilities
Create engaging enablement content including blogs, web content, product updates, and internal resource pages
Lead market update calls and recurring internal product update sessions for commercial teams
Drive awareness of product enhancements, focus areas, selling strategies, and value differentiation
Help shape and communicate C.H. Robinson’s customs value story through customer‑facing walkthroughs and messaging
Contribute to internal and external thought leadership including trade updates and product promotions
Analyze large datasets to inform pricing strategy, identify trends, and support opportunity and RFP pricing
Maintain and enhance SharePoint‑based landing pages, content libraries, toolkits, and sales enablement resources

Requirements

What you’ll need

Bachelor’s degree from an accredited college or university
Minimum of 2 years of experience in customs brokerage, trade compliance, or customs product operations
Certified Customs Specialist and/or Licensed U.S. Customs Broker (preferred)
Proficiency in office suite skills, communications experience, and data analysis
Strong analytical and problem-solving skills
Excellent verbal and written communication skills
Ability to collaborate effectively across teams in a dynamic, fast-paced environment
Knowledge of logistics, trade lane development, and supply chain operations
Experience in sales support or customer engagement within the freight forwarding industry
Ability to influence stakeholders and drive process improvements

Benefits

Comp & perks

Three medical plans which include Prescription drug coverage
Enhanced Fertility benefits
Flexible Spending Accounts
Health Savings Account (including employer contribution)
Dental and Vision
Basic and Supplemental Life Insurance
Short-Term and Long-Term Disability
Paid observed holidays
2 paid floating holidays for U.S. hourly employees
Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps.
Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
Paid parental leave
Paid time off to volunteer in your community
Charitable Giving Match Program
401(k) with 6% company matching
Employee Stock Purchase Plan
Career development, networking, and team-building opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysiscustoms brokeragetrade compliancecustoms product operationssales supportcustomer engagementlogisticstrade lane developmentsupply chain operationscontent creation

Soft Skills

analytical skillsproblem-solving skillsverbal communicationwritten communicationcollaborationinfluencing stakeholdersprocess improvement

Certifications

Certified Customs SpecialistLicensed U.S. Customs Broker