brightwheel

Product Marketing

• Lead our established, high-performing central analytics function, scaling its impact across brightwheel’s strategic and operational priorities.
• Lead our established technical systems architecture and admin teams, redesigning our GTM stack for efficiency in an AI-first world.
• Deliver impactful, company-wide capabilities that improve business outcomes and drive key decisions, even while supporting our businesses’ operating cadence.
• Pioneer an AI-native analytics and systems approach, equipping analysts, sales reps, engineers, and stakeholders with tools and systems that enable autonomy, efficiency, and innovation that was not possible just a few years ago.
• Navigate cross-functional priorities, support decentralized business needs, and balance centralized initiatives.

Director of Analytics – GTM Systems

Product Designer

• Own design strategy and execution across critical Education product areas, driving cohesion and quality across multiple teams and initiatives
• Create clarity in ambiguous problem spaces by defining vision, framing tradeoffs, and aligning partners around a shared direction
• Lead AI-first exploration and delivery, shaping how emerging technologies are translated into responsible, scalable product experiences for educators
• Influence prioritization and decision-making across Education and Core pods, unblocking teams and accelerating progress without formal authority
• Set and uphold a high bar for design craft, speed, and product thinking; raise quality through mentorship, feedback, and example
• Partner deeply with product, engineering, and research leadership to uncover insights, define strategy, and deliver outcomes that move educator impact metrics
• Evolve brightwheel’s design systems, patterns, and practices to reduce complexity and scale high-quality decision-making

Staff Product Designer

Artificial Intelligence

• Work directly with internal customers across Sales, Marketing, Support, and Customer Success to turn ambiguous growth and workflow pain into clear product opportunities, shaping solutions that balance technical feasibility with measurable business impact.
• Build AI agents and workflows that spot which preschools and childcare centers need help, generate the right message, and guide them from first contact to full, stable use of brightwheel.
• Ship beautiful and functional user experiences that make our teams better.
• Create tools for support and success that resolve issues faster and turn every interaction into a chance to help small businesses run better.
• Instrument what you ship, track metrics like enrollment growth, time saved, and account health, and iterate based on real results.
• Shape our data and system architecture so AI can stitch together longitudinal signals and recommend what should happen next, not just report what happened.
• Lead by example in AI-augmented engineering, using AI to multiply your own speed and sharing patterns that raise the bar for the whole team.

Senior Engineer, Go To Market AI

Account Manager

• Own the full sales cycle from prospecting to close for large 5-6+ figure school district deals.
• Execute the go-to-market strategy for selling brightwheel’s Experience Curriculum and Assessments at the district and school level
• Develop strong relationships with decision-makers across K-12 districts — from principals, curriculum directors to superintendents.
• Pioneer and refine a scalable sales process for this motion, including target account strategies and stakeholder mapping.
• Manage complex, consultative sales processes with resilience; navigate long timelines and multiple key stakeholders.
• Consistently meet or exceed quota and other key performance metrics.
• Contribute to team development by sharing insights, materials, and best practices.

District Partnerships Lead – West Region

Engineering Manager

• Get to use AI in every aspect of your role.
• Lead a high-performing, full-stack team to deliver key product outcomes with quality and urgency
• Collaborate with Product and Design to shape roadmap priorities, technical tradeoffs, and delivery plans
• Leverage AI and automation to meaningfully improve engineering velocity and operational excellence
• Grow and develop a team of engineers through regular coaching, feedback, and mentorship
• Drive a high bar for execution, quality, and delivery—ensuring consistency across planning cycles
• Help define and influence broader engineering best practices and systems as part of our EM leadership team
• Champion customer-centric decision making, ensuring every build aligns to real user needs

Senior Engineering Manager

Product Manager

• Own a high-impact, company-critical product area that materially influences brightwheel’s growth and customer outcomes
• Partner closely with the exec team to shape direction, pressure-test strategy, and drive alignment
• Define and evolve product-led systems that help customers realize value faster and more consistently across the platform
• Lead strategy and execution for AI-powered product experiences, partnering closely with engineering, design, data, and GTM teams
• Identify and prioritize the highest-leverage opportunities using a mix of data, customer insight, experimentation, and judgment
• Design, run, and learn from experiments to validate hypotheses and inform larger investments
• Define success metrics, monitor performance, and clearly communicate progress, learnings, and tradeoffs to leadership
• Raise the bar for how brightwheel builds product-led, AI-enabled experiences

Principal Product Manager

Onboarding Specialist

• Assist customers in learning and adopting the brightwheel product for their center
• Own a running portfolio of 100+ accounts throughout the 4-12 week brightwheel customer onboarding process
• Prioritize accounts upon which to take strategic, timely actions to complete the implementation process
• Overcome customer objections to ensure the customer feels confident with the positive change and value brightwheel will bring to their program
• Diagnose and resolve technical challenges our customers experience as they get the system configured
• Serve as the expert on brightwheel’s technology platform for customers and other cross-functional teams
• Collaborate across teams (e.g. Sales and Support) to ensure a smooth customer experience at all stages of the customer journey
• Use strong critical thinking and troubleshooting abilities to correctly identify, investigate and resolve technical or usage issues
• Continue to sell the value of the software to gain buy-in and trust in brightwheel’s capabilities

Onboarding Specialist – Temporary

• Own a high-impact product area that meaningfully contributes to brightwheel’s growth and customer outcomes
• Partner closely with the CEO, CTO, and senior product and engineering leaders to share insights, pressure-test ideas, and shape direction
• Define and evolve product-led systems that help customers realize value faster and more consistently across the platform
• Lead execution for AI-powered product experiences, partnering closely with engineering, design, data, and GTM teams
• Translate broader company and product strategy into clear bets, roadmaps, and execution plans for your area
• Design, run, and learn from experiments to validate hypotheses and guide prioritization
• Define success metrics, monitor performance, and clearly communicate progress, learnings, and tradeoffs to leadership
• Raise the bar for product quality, velocity, and customer impact within your area

Staff Product Manager

People Operations

• Lead a high-performing and engaged HRBP team: Hire, develop, and retain a talented team of HRBPs, and enable the team to focus in the highest-value areas for the business
• Design and scale high-impact programs and initiatives, e.g., talent engagement, growth and development, talent planning and performance cadences
• Partner with our leadership team: Shape talent strategies and practices that support business objectives and drive organizational success
• Leverage AI to increase efficiency and impact: Use AI to reduce manual work and scale People team support to our employees and the business
• Make data-driven decisions, applying people metrics (e.g., engagement data, attrition trends, other key talent metrics) to inform priorities and decision-making
• Scale internationally: Adapt our model to support a growing team in the US and internationally
• Accelerate strategic initiatives: Lead and/or support other strategic initiatives (e.g., change management, remote culture & engagement, total rewards strategy)

Director of HRBPs, People Programs

Account Executive

• Partner with existing customers to expand their product offerings to help their business grow.
• Conduct high-volume outbound outreach and discovery to uncover pain points and educate prospects on how brightwheel can solve their business challenges.
• Own the entire sales cycle, from generating qualified leads to booking and holding demos to closing deals.
• Be accountable for achieving monthly revenue and unit goals.
• Utilize Salesforce to manage all sales activities and pipeline, keeping information organized and up-to-date.
• Understand the competitive landscape and determine how to best position brightwheel products.

Data Engineer

• Architect and lead the evolution of our modern data platform, driving technical decisions on tooling, infrastructure patterns, and scalability strategies that support both traditional analytics and AI/ML workloads at scale
• Design and build production LLM pipelines and infrastructure that power intelligent operations.
• Own end-to-end data acquisition and integration architecture across diverse sources (CRMs, clickstream, third-party APIs), establishing patterns and frameworks that enable self-service data access while maintaining data quality and governance
• Create shared abstractions and tooling for AI – for example, common prompt and tool patterns, logging and monitoring, and reusable components – so other engineers can build on a consistent foundation.
• Shape our data and system architecture so AI can safely stitch together longitudinal signals across product, billing, support, and operations and recommend what should happen next, not just report what happened.
• Lead by example in AI-augmented engineering, using AI to multiply your own speed, mentoring L2/L3 engineers, and raising the bar for how we design, ship, and operate AI-powered features.
• Mentor and influence engineering culture, conducting design reviews, providing technical guidance to engineers across the organization, and championing data platform adoption and best practices

Staff Data Engineer

• Design and build cross-cutting AI services
• Own the end-to-end product loop for the problems you take on
• Create shared abstractions and tooling for AI
• Shape our data and system architecture so AI can safely stitch together longitudinal signals
• Lead by example in AI-augmented engineering

Staff AI Product Builder

Financial Planning and Analysis

• Act as the primary finance partner to Sales and Marketing leadership, bringing insight, structure, and accountability to acquisition performance
• Own and evolve the financial model connecting GTM investments across marketing & sales to revenue outcomes, including understanding of our acquisition funnel, rep productivity and unit economics.
• Lead GTM planning processes — aligning expectations across leadership, surfacing trade-offs, challenging investment allocation and identifying areas of improvement.
• Develop rolling monthly forecasts in conjunction with GTM leaders to maintain a live pulse on acquisition trends
• Iterate on compensation structures and incentive plans in partnership with Sales Ops, People, and GTM leaders
• Identify and implement AI and automation-based solutions to streamline reporting, enhance modeling accuracy, and reduce manual processes
• Deliver actionable reporting and performance insights that guide strategic pivots and long-term planning

Senior Manager – Go-to-Market Finance & Strategy

Business Operations

• Drive high-impact projects: You will lead and deliver cross-functional initiatives that support brightwheel’s strategic priorities. This could include everything from redesigning our pricing strategy or variable compensation models, to helping launch a new product, to partnering directly with front-line managers to improve our sales and onboarding funnels.
• Turn insights into action: You will dive deep - into data, processes, and the customer experience - to identify the critical insights necessary to improve business performance, and translate these into action.
• Partner with senior management teams: You will serve as a trusted thought partner to executives across the business. Your independent perspective will be valued.
• Achieve extraordinary results: As a business, we set audacious goals. You will be responsible for bringing structure to ambiguous problems - scoping, planning, and executing work from start to finish - to drive measurable outcomes.

Business Operations Manager

Full-stack Engineer

• Own outcomes end-to-end
• Define the AI technical direction
• Make build-versus-buy decisions
• Lead by implementation
• Create the paved highway
• Raise the bar across Engineering and Product