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Director, Training & Enablement
brightwheelDirector of Training & Enablement at Brightwheel leading AI-first strategies and team performance for education technology sector.
About the role
Key responsibilities & impact- Own the performance of a unified Training & Enablement organization (~10–20 people) spanning Sales Enablement, Post-Sales Enablement, and Enablement Tech/Systems, reporting into Operations
- Define and execute an AI-first enablement strategy
- Own the end-to-end new-hire onboarding system
- Own the enablement tech stack and the measurement systems
- Deliver against key outcomes including ramp time, new-hire and ongoing attainment
- Operate as a hands-on leader
- Partner cross-functionally to ensure enablement is aligned
- Build and lead a high-performing, distributed team
- Identify opportunities to expand scope and impact over time
Requirements
What you’ll need- 10+ years of combined go-to-market, operations, and/or enablement experience, including 5+ years leading enablement or training, in high-growth organizations
- 5+ years leading teams, including managing managers
- A track record of quantified results you personally drove
- Demonstrated ability to transform a function or system
- Applied AI/automation to redesign enablement workflows
- Built or improved enablement systems, tooling, and measurement that scaled with business growth
- Deep comfort owning business-critical metrics and reporting credibly to senior leadership
- Successfully navigated ambiguous, fast-changing, and seasonal environments
- Partnered cross-functionally to drive outcomes and influence company-level decisions
Benefits
Comp & perks- Comprehensive medical, dental, and vision coverage
- Generous paid parental leave
- Flexible PTO so you can recharge when you need it
- Local retirement or savings plans (e.g., 401(k) in the U.S.)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
AI-first enablement strategynew-hire onboarding systemenablement tech stackmeasurement systemsenablement systemsautomationworkflowsbusiness-critical metricsreportingquantified results
Soft Skills
hands-on leadercross-functional collaborationteam buildingleadershipnavigating ambiguityinfluencing decisionsoperational excellencestrategic thinkingperformance managementadaptability