Bridgestone EMEA

Account Manager

• Be accountable to achieve the assigned company targets.
• Plan & execute yearly agreement on each product segment, order taking, sell-in campaign, PO campaign, sell-on/sell-out actions.
• Execute price tactics & strategy, managing properly sell-in price conditions following internal policies.
• Be the windows person for Bridgestone with key customers, ensure proper relationship acting as consultant improving partnership level and customer satisfaction following our Go-to-market plans.
• Cooperate with Retail Sales/Area Manager and Marketing team to execute activities on the field and to manage channel balance/development, minimizing conflict and supporting channel company strategy.
• Retrieving public information following compliance guidelines: o Collect & share market & channel trends, sell-in, sell-on, sell-out, customers structure evolution, stock evolution, etc o Collect & share market products news, sizes evolution, automotive trends o Collect & share pricing & trade marketing information, competitors business model evolution (customer supports, supply, credit limits, etc).
• Develop and submit customized action plans for the implementation of Bridgestone short and long term strategy.
• Ensure proper credit management together with credit dept in to achieve company targets, taking into account all product segments.

Key Account Manager – Wholesalers

Collections

• Provide commercial support for accounts receivable and customer credit management processes.
• Monitor receivables, manage complaints, maintain customer master data, and ensure compliance with credit policies and KPIs.
• Collaborate with internal teams and participate in audits and training initiatives.
• Monitor and maintain receivables accounts and prepare debit-side payment runs.
• Assign business transactions for posting via ticket system (QRMS).
• Record and follow up on customer complaints; ensure proper documentation and credit note posting.
• Prepare correction postings and settlements for customers.
• Check and maintain customer master data and hierarchies in SAP.
• Review blocked orders and assign credit limits/payment terms in line with policy.
• Gather credit information for customer credit checks.
• Ensure compliance with KPIs (DSO, overdue reduction, limit management).
• Assist with internal and external audits.
• Support new customer registration and master data updates.
• Communicate with customers, sales, and credit teams.
• Participate in training sessions for new hires and process updates.

Credit and Collections Administrator, English

Human Resources

• Support the plant organization to deliver its business objectives through the roll-out and on-going execution of local, regional and global HR initiatives and projects.
• Supports the site in the attraction of talent, employee engagement, development, and strategic reward.
• Report directly to the HRPB Technology & Operations, Sustainability, and a dotted line to the Site Managing Director.
• Lead a team of professionals.
• Part of Plant Leadership Team and Manufacturing HR Leadership Team.
• Drive the overall Site Training Strategy.
• Develop a strategic workforce plan that ensures attraction of the right employees.
• Partner with site leadership to implement a robust annual process (goal deployment, performance and development process, reward).
• Implement an employee wellness approach that incorporates best practices in occupational health and safety.
• Coordinate all labor relations activities at the site to maintain a positive industrial relations climate.
• Ensure implementation of a market competitive compensation and benefits strategy.

HR BP

Controller

• Responsible for managing credit control processes to safeguard liquidity and minimize financial risk.
• Perform credit assessments based on financial reports, disclosures, and internal data.
• Determine and allocate credit limits and payment terms; review and adjust regularly.
• Monitor overdue receivables and manage dunning procedures.
• Release blocked orders and ensure liquidity through early repayment.
• Cooperate with trade credit insurance and debt collection services.
• Process insolvent customers and manage related documentation.
• Prepare monthly financial closing and KPI reports.
• Act as central information point for customer changes across departments.
• Prepare audit-relevant information and support credit audits.

Senior Credit Controller, English

• Actively provides input and implements sales strategy for all local sales channels in TBR product group (retail/WH/fleet business)
• Develop and implement seasonal sales plans (conditions, value added proposal, trade marketing, E2E efficiency)
• Follows up plans and proposes pro-active actions if results are not satisfactory
• Closely cooperates with the sales forces of VIP Distributors (activation, action plans, training)
• Identifies and follows up on significant business opportunities with customers, pinpoints the existing and/or potential problems and arranges for their resolution
• Regularly visits Commercial Fleets (direct and indirect customers) on the assigned area, measure and report on tire performance (ToolBox)
• Manages the customer database under the Bridgestone Passion Program, with particular emphasis on new ones: active maintenance activities (purchase analysis/action plan), support for communication activities, provides feedback from the market, market needs/participates in creating new functionalities
• Prepares input for the annual budgeting process and regular forecasting, reports of progress
• Manages the resources provided by the marketing department (visualization, gadgets, other marketing materials)
• Actively cooperate with Marketing Department to help addressing internal demand’s and customers’ needs with regard to Bridgestone Passion Program
• Actively cooperates with colleagues from other departments (LSCM/CS/Finance/FE) to ensure the highest level of Customer Experience
• Initiates events for customers such as seminars, product launches, tire performance, trainings ect
• Acts as a Bridgestone Ambassador for new products/tools/solutions

Account Manager – TBR Sales

Manager

• The Executive Manager – SADC Markets is responsible for leading the Sales function in Bridgestone’s entity in SADC.
• Managing the sales strategy, executing annual, bi-annual and quarterly sales plans.
• Coordinating with pricing for correct strategies based on market dynamics.
• Delivering required financials in the annual budget and the company’s strategy.
• Accountable for P&L of the geographic area.
• Engaging with stakeholders and establishing good relationships with dealers and wholesalers.

Executive Manager – Distributor Business, SADC & SA

Marketing

• Support the execution of Trade Marketing initiatives in line with approved plans and priorities
• Contribute to sell-in and sell-out promotional activities and trade programs
• Support the rollout of campaigns and initiatives, ensuring correct and timely execution
• Ensure alignment between trade marketing activities and sales needs
• Support the localization and adaptation of trade marketing materials and POS assets
• Ensure consistency and correct usage of materials in line with brand and product guidelines
• Support activations, events and commercial initiatives from a trade marketing perspective
• Act as operational support between central guidelines and local execution
• Support the use and monitoring of trade marketing tools and digital platforms
• Assist in data collection and basic performance tracking of trade initiatives
• Support reporting activities related to trade marketing execution and results
• Support coordination with external agencies and suppliers involved in trade marketing activities
• Assist in managing timelines, deliverables and operational follow-ups
• Ensure smooth day-to-day collaboration with internal stakeholders
• Support monitoring of trade marketing budget at initiative level
• Track expenses and commitments in collaboration with the Trade Marketing team and Finance
• Ensure accuracy and timely update of budget tracking tools

Trade Marketing Specialist

Customer Support

• Act as the first point of contact for customers, managing order processing, resolving escalated issues, and providing advanced product and service information.
• Collaborate with internal teams such as Sales, Finance, LSCM, IT, and Marketing to ensure customer satisfaction and operational excellence.
• Record and process custom/special orders and coordinate with relevant teams.
• Respond promptly to escalated customer issues and ensure resolution.
• Provide advanced product/service information and support fitment inquiries.
• Follow sales and channel dynamics to provide tailored suggestions to customers.
• Build strong customer relationships and adopt customized strategies.
• Participate in regional meetings and share feedback from stakeholders.

Customer Service Representative, Romanian, English

• Act as first point of contact for customers, managing order processing.
• Resolve escalated issues and provide advanced product and service information.
• Collaborate with internal teams such as Sales, Finance, LSCM, IT, and Marketing to ensure customer satisfaction and operational excellence.
• Record and process custom/special orders and coordinate with relevant teams.
• Respond promptly to escalated customer issues and ensure resolution.
• Provide advanced product/service information and support fitment inquiries.
• Follow sales and channel dynamics to provide tailored suggestions to customers.
• Build strong customer relationships and adopt customized strategies.
• Participate in regional meetings and share feedback from stakeholders.