Bridgestone EMEA

Collections

• Support the Credit Manager and work within the Credit team for East Region.
• Administer and improve credit and collections processes, ensuring compliance.
• Maintain strong collaboration with internal teams.
• Research credit history and prepare credit reports for analysis.
• Apply credit lines and payment terms for new customer and supplier accounts.
• Monitor and maintain customer accounts, track outstanding balances, and prioritize collection activities.
• Follow up on overdue accounts through letters, calls, and external debt collection services.
• Proactively identify solutions for challenging outstanding situations.
• Contribute to process improvements with an end-to-end mindset.
• Prepare reports and provide insights to support decision-making.

Credit and Collections Analyst, Polish

Customer Support

• Act as the first point of contact for customers, managing order processing, resolving escalated issues, and providing advanced product and service information.
• Collaborate with internal teams such as Sales, Finance, LSCM, IT, and Marketing to ensure customer satisfaction and operational excellence.
• Record and process custom/special orders and coordinate with relevant teams.
• Respond promptly to escalated customer issues and ensure resolution.
• Provide advanced product/service information and support fitment inquiries.
• Follow sales and channel dynamics to provide tailored suggestions to customers.
• Build strong customer relationships and adopt customized strategies.
• Collaborate with cross-functional teams to resolve issues and improve processes.
• Participate in regional meetings and share feedback from stakeholders.

Customer Service Representative – Spanish, Portuguese

• You will act as the first point of contact for customers, managing order processing, resolving escalated issues, and providing advanced product and service information.
• Collaborate with internal teams such as Sales, Finance, LSCM, IT, and Marketing to ensure customer satisfaction and operational excellence.
• Record and process custom/special orders and coordinate with relevant teams.
• Respond promptly to escalated customer issues and ensure resolution.
• Act as the first point of contact for customer queries and complaints.
• Provide advanced product/service information and support fitment inquiries.
• Follow sales and channel dynamics to provide tailored suggestions to customers.
• Build strong customer relationships and adopt customized strategies.
• Collaborate with cross-functional teams to resolve issues and improve processes.
• Participate in regional meetings and share feedback from stakeholders.

Customer Service Representative, Portuguese

• Support the Credit Manager and work within the Credit.
• Focus on administering and improving credit and collections processes.
• Ensure compliance, and maintain strong collaboration with internal teams.
• Research credit history and prepare credit reports for analysis.
• Apply credit lines and payment terms for new customer and supplier accounts.
• Monitor and maintain customer accounts, track outstanding balances, and prioritize collection activities.
• Follow up on overdue accounts through letters, calls, and external debt collection services.
• Proactively identify solutions for challenging outstanding situations.
• Contribute to process improvements with an end-to-end mindset.
• Prepare reports and provide insights to support decision-making.

Credit and Collections Analyst, Spanish

• You will act as the first point of contact for customers, managing order processing, resolving escalated issues, and providing advanced product and service information for East Region.
• Record and process custom/special orders and coordinate with relevant teams
• Respond promptly to escalated customer issues and ensure resolution
• Act as first point of contact for customer queries and complaints
• Provide advanced product/service information and support fitment inquiries
• Follow sales and channel dynamics to provide tailored suggestions to customers
• Build strong customer relationships and adopt customized strategies
• Collaborate with cross-functional teams to resolve issues and improve processes
• Participate in regional meetings and share feedback from stakeholders.

Customer Service Representative, Polish

• Support the Credit Manager and work within the Credit.
• Administer and improve credit and collections processes, ensuring compliance, and maintaining strong collaboration with internal teams.
• Research credit history and prepare credit reports for analysis.
• Apply credit lines and payment terms for new customer and supplier accounts.
• Monitor and maintain customer accounts, track outstanding balances, and prioritize collection activities.
• Follow up on overdue accounts through letters, calls, and external debt collection services.
• Proactively identify solutions for challenging outstanding situations.
• Contribute to process improvements with an end-to-end mindset.
• Prepare reports and provide insights to support decision-making.

Credit & Collections Analyst, Italian

Business Development Rep

• Assist in the creation of sales concepts and customer proposals
• Support the development and updating of reporting
• Coordinate the flow of information with our clients, ensuring the quality and reliability of our data
• Support the field sales team in the new-customer acquisition process
• Actively contribute to the sales planning process
• Coordinate customer-related projects in collaboration with internal departments

Sales Intern – Business Development

• Support the development of sales concepts and customer proposals.
• Assist in creating and maintaining reports.
• Coordinate the flow of information with our customers, ensuring the quality and reliability of our data.
• Accompany the field sales team in the new-customer acquisition process.
• Actively contribute to the sales planning process.
• Coordinate customer-related projects in collaboration with internal teams.

Sales & Business Development Intern

Engineer

• Support data gathering and data analysis to develop leading and lagging indicators to monitor and drive Health and Safety programs.
• Support the development of training material.
• Support the development of multimedia products to promote health and safety programs.
• Support the user with the HS digital platform data management.

Health and Safety Junior Engineer – Maternity Leave Coverage

Counselor

• Greet customers in person and by phone
• Inform customers about products and services
• Perform an initial diagnosis on vehicles
• Prepare estimates, repair orders, and invoices, and handle vehicle handovers
• Handle complaints
• Maintain the customer database and enter information into the dedicated software
• Carry out the administrative management of sales activities
• Organize sales activities according to objectives set by management
• Apply the company’s current quality procedures
• Organize and oversee showroom/display areas
• Schedule workshop interventions

Customer Service Advisor

• Reception & Sales - Receive B2B customer calls - Identify and analyze their needs - Propose and sell our products while showcasing our expertise - Manage order follow-up and resolve disputes - Conduct prospecting campaigns and foster customer loyalty
• Organization & Autonomy - Maintain and update the CRM - Handle the administrative and logistical management of orders - Schedule deliveries and ensure their successful execution - Conduct satisfaction surveys and follow-up actions

Inside Sales Representative

Administrative Assistant

• Gestión administrativa general del centro.
• Atención telefónica y presencial a clientes, proveedores y colaboradores.
• Gestión y archivo de documentación (albaranes, facturas, contratos, pedidos).
• Apoyo en tareas de facturación, control de cobros y pagos.
• Registro y actualización de datos en sistemas internos y herramientas corporativas.
• Soporte administrativo al responsable del centro y al equipo operativo.
• Coordinación básica con otras áreas internas cuando sea necesario.
• Seguimiento de incidencias administrativas y apoyo en auditorías internas.

Auxiliar Administrativo

Manager

• Manage a team of Industrial Vehicle Technicians in the heavy goods vehicle, agro-industrial, agricultural and civil engineering sectors
• Organize intervention schedules
• Perform breakdown assistance and repairs
• Welcome and assist customers
• Prepare quotes and estimates
• Manage invoicing and billing
• Participate in HSE inventories and compliance checks

Industrial Vehicles Operations Manager

• Management: Lead a team of industrial vehicle technicians, allocate work, advise and motivate staff, and participate in managing employee skills
• Report to the branch manager
• Be responsible for team safety and enforce the company's HSE policy
• Specifically oversee agricultural and civil engineering/materials handling activities
• Perform wheel mounting on all types of industrial vehicle wheels in the workshop and on-site during breakdowns
• Carry out tire positioning, fitting, tightening and pressure checks for industrial vehicle tires
• Perform breakdown repairs
• Monitor and ensure participation in company training programs (refresher courses, electrical training, etc.)
• Welcome customers
• Prepare estimates/quotes
• Handle invoicing
• Schedule customer appointments
• Manage administrative tasks related to tire management (inventory, ordering, waste, retreading, etc.)

Industrial Vehicle Operations Manager, Chavelot (88)

• Management opérationnel d’une équipe de Technicien(ne)s VL
• Organisation du planning d’interventions
• Réalisation de dépannages
• Accueil de la clientèle
• Établir les devis
• Assurer un compte-rendu au chef d'agence
• Être garant de la sécurité de ses équipes ; appliquer et faire appliquer la politique HSE
• Assurer le montage sur tout type de roues VL en atelier et en extérieur lors de dépannage
• Interventions sur le calage, la pose, le serrage et la pression des pneumatiques VL
• Suivi des formations en vigueur proposées par l’entreprise
• Accueillir la clientèle
• Établir des devis
• Gestion de la facturation
• Prise des rendez-vous clients
• Gestion de la partie administrative liée à la gestion des pneumatiques
• Appliquer les règles et procédure de sécurité au quotidien de son travail
• Identifier les situations dangereuses et informer son manager