Bridgestone EMEA

Credit and Collections Administrator, English

Bridgestone EMEA

full-time

Posted on:

Location Type: Hybrid

Location: Poznań • Poland

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Provide commercial support for accounts receivable and customer credit management processes.
  • Monitor receivables, manage complaints, maintain customer master data, and ensure compliance with credit policies and KPIs.
  • Collaborate with internal teams and participate in audits and training initiatives.
  • Monitor and maintain receivables accounts and prepare debit-side payment runs.
  • Assign business transactions for posting via ticket system (QRMS).
  • Record and follow up on customer complaints; ensure proper documentation and credit note posting.
  • Prepare correction postings and settlements for customers.
  • Check and maintain customer master data and hierarchies in SAP.
  • Review blocked orders and assign credit limits/payment terms in line with policy.
  • Gather credit information for customer credit checks.
  • Ensure compliance with KPIs (DSO, overdue reduction, limit management).
  • Assist with internal and external audits.
  • Support new customer registration and master data updates.
  • Communicate with customers, sales, and credit teams.
  • Participate in training sessions for new hires and process updates.

Requirements

  • 2–5 years of professional experience in credit or collections
  • IT skills in MS Office and SAP S/4 HANA (FI, SD, BW)
  • Ability to assess customer creditworthiness
  • English C1
  • Strong communication and service orientation
  • Ability to work independently and in a team
  • Good comprehension and analytical skills
  • Self-assured and goal-oriented approach.
Benefits
  • A supportive and engaging onboarding experience to ensure a smooth transition into our team.
  • The opportunity to develop and grow, through training and regular mentorship.
  • Corporate Social Responsibility activities.
  • A truly global, dynamic and challenging work environment.
  • Agility and work/life effectiveness and your long-term well-being.
  • A diverse and inclusive team.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
accounts receivablecustomer credit managementcredit policiesKPI compliancecredit checkscorrection postingssettlementscustomer master data managementanalytical skillscreditworthiness assessment
Soft Skills
strong communicationservice orientationindependent workteam collaborationgoal-orientedself-assuredproblem-solvingcustomer complaint managementtraining facilitationcompliance awareness