Brasil TecPar

Public Relations

• Serve as the customer’s first point of contact with the company;
• Identify and attract new clients;
• Facilitate communication between customer requests and internal teams;
• Understand the client’s business to optimize requirements;
• Develop what the client needs, providing personalized solutions to their problems;
• Develop customized solutions to meet client needs;
• Establish and maintain strong commercial relationships with clients in their portfolio and region;
• Communicate to clients the benefits of products/services in terms of company management and operations;
• Monitor the progress of clients' businesses and the solutions deployed by the company;
• Develop market initiatives targeted at clients;
• Close proposals

Relationship Manager I

Analyst

• Direct, decisive customer support: Serve as the technical entry point for ISP customers, diagnosing and resolving issues without the need for basic escalation.
• Keep customers informed about the status of critical incidents in a clear, empathetic and professional manner.
• Network troubleshooting: Identify and resolve connectivity failures, latency issues and packet loss in transport and IP transit environments.
• Routing configuration and adjustments: Perform maintenance and tuning of BGP and OSPF protocols, and configure VLANs, QinQ and tunnels.

Mid-level Network Incident Analyst

Marketing

• Channel Strategy: Develop and implement the Trade Marketing plan for the different sales channels (Company-Owned Stores, Field Sales, B2B and Partnerships).
• POS Management: Plan and coordinate the merchandising kit, storefront and window signage and displays, ensuring standardization and brand consistency for Brasil TecPar.
• Incentive Campaigns: Develop incentive mechanics for the sales force and partner channels, focusing on increasing market share.
• Performance Analysis: Monitor KPIs such as sell-out, ROI of trade activities, material deployment/activation and in-store traffic.
• Launches and Events: Coordinate opening activities for new units and local brand activation events.
• Supplier Management: Select and manage trade agencies, print vendors and promotional/POS suppliers, ensuring quality and cost optimization.
• Commercial Interface: Act as a strategic partner to commercial managers to identify regional growth opportunities.

Mid-Level Trade Marketing Analyst

Data Analyst

• Monitor logistics indicators through specialized reporting systems, analyze anomalies, and propose corrective actions to keep processes operating in line with established indicators and targets
• Analyze inventory items and define parameters for conducting inventory counts, entering parameter data into the system to evaluate count results and identify discrepancies
• Control movement and storage flows, monitoring the process from goods receipt to product dispatch using daily spreadsheets, and recommend process improvements to correct deviations and enhance production
• Manage control of stored products by analyzing volume versus sales in the system to ensure there are no issues affecting the production line
• Perform other related duties as assigned by the manager.

• Execute deployments, activations and expansions of DWDM networks in metro, backbone and DCI environments.
• Perform configuration, commissioning and testing of optical equipment (transponders, muxponders, FOADM, OADM, ROADMs and amplifiers).
• Conduct optical testing and link validation (power, OSNR, spectrum, OTDR).
• Support analysis of technical designs, network diagrams and optical maps, as well as registration in the relevant tools.
• Troubleshoot issues during deployments and scheduled maintenance windows.
• Coordinate with vendors and internal teams for technical alignment and execution of activities.
• Prepare technical documentation, deployment reports and as-built records.

DWDM Transmission Analyst – Mid-level

• Coletar e extrair dados de diversas fontes
• Realizar tratamento e modelagem de dados para garantir qualidade
• Desenvolver e otimizar relatórios e dashboards em Power BI
• Automatizar relatórios periódicos
• Monitorar indicadores de desempenho (KPIs)
• Realizar análises de dados e gerar insights

Relationship Manager I

Mid-level Network Incident Analyst

Mid-Level Trade Marketing Analyst

Data Analyst

DWDM Transmission Analyst – Mid-level

Analista de Dados, Pleno