Brasil TecPar

Manager

• Liderar, desenvolver e direcionar o time comercial, garantindo alta performance e cultura de resultado
• Gerir e evoluir o pipeline com rigor, assegurando previsibilidade, acuracidade de forecast e conversão consistente
• Atuar de forma próxima e estratégica nas principais negociações, conduzindo vendas complexas e consultivas
• Estruturar e acelerar oportunidades, garantindo avanço contínuo do funil e atingimento das metas
• Executar e fortalecer a estratégia comercial com foco no segmento B2B
• Identificar alavancas de crescimento e expansão na região de Santa Catarina
• Assegurar a continuidade, eficiência e evolução da operação comercial regional

Gerente Regional B2B – Telecom

Infrastructure Engineer

• Define corporate technical standards and minimum infrastructure requirements, establishing reference architectures aligned with high availability levels (e.g., Tier III);
• Ensure infrastructure projects support operational continuity, business growth and mitigation of systemic risks;
• Develop and evolve guidelines aimed at reducing carbon footprint, improving energy efficiency and promoting the rational use of resources;
• Lead PUE (Power Usage Effectiveness) improvement initiatives and technological transitions to lower-environmental-impact solutions, such as Lithium Iron Phosphate (LiFePO4) batteries;
• Structure and maintain the corporate infrastructure performance indicator (KPI) framework;
• Use market benchmarking to set targets for efficiency, power density, physical occupancy and operational resilience;
• Evaluate technology trends, management tools (DCIM) and new architectural models that reduce TCO (Total Cost of Ownership) and extend asset life;
• Act as an innovation driver, balancing technological maturity, operational risk and financial return;
• Conduct medium- and long-term capacity planning, anticipating bottlenecks and saturation points before they reach critical levels (e.g., above 93% load);
• Support decisions on expansion, reinforcement or load redistribution based on technical data and growth projections.

Network Infrastructure Specialist – Data Center Planning, Facilities, POPs, Governance

Analyst

• Strategic Support: Provide direct support to coordination and guide the assistants team.
• B2B Relationship: Ensure excellent corporate service focused on partner satisfaction and retention.
• Process Management: Monitor service workflows with a critical eye and attention to detail.
• Support the customer service team, ensuring quality, speed and efficiency in client relations.
• Monitor performance indicators and propose improvement actions when necessary.
• Provide direct support to the team during service interactions, ensuring alignment and process standardization.
• Promote a collaborative, positive and motivating environment among team members.
• Act as the Coordinator’s direct point of contact, providing full support for the area’s operational and strategic demands.

Premium Corporate Customer Support Analyst – SDM

Bookkeeper

• Monitor procurement portals daily (Comprasnet, BLL and state/municipal portals);
• Review tender notices and verify qualification requirements and capacity to meet demands;
• Prepare commercial proposals for participation in bidding processes;
• Prepare and organize all qualification documentation;
• Register and track participation on bidding platforms;
• Participate in electronic auctions (pregões eletrônicos);
• Submit supplementary documentation when requested;
• Monitor all stages of the bidding process;
• Prepare clarifications, formal objections/challenges and administrative appeals;
• Strictly meet legal and internal deadlines;
• Proactively report risks, impediments and non-conformities;
• Liaise with commercial and technical teams when necessary;
• Maintain contracts (renewals, price adjustments, minutes/records, among others);
• Manage the client journey from prospecting through contract termination, including procurement, administrative and legal aspects;
• Meet established targets and deadlines.

Public Procurement Administrative Analyst – Government Accounts

General

• Provide operational and technical IT support
• Handle tickets, manage assets, and oversee equipment and SIM cards
• Provide logistical support for shipping and receiving technological materials
• Unlock and reset passwords
• Perform triage in the primary IT ticket queue
• Resolve requests related to equipment, systems, and access
• Dispatch tickets to Level 1 and Level 2 support queues
• Manage equipment, ensuring inventory control and support for local users
• Prepare, ship, and collect equipment via mail/courier
• Support granting access to systems, Authenticator, and standard corporate tools
• Update and maintain the asset inventory in the GLPI system (recording equipment receipts, dispatches, and movements).

IT Assistant

Project Manager

• Perform an in-depth analysis of the sold solution to align delivery expectations.
• Anticipate potential technological or infrastructure bottlenecks and allocate the necessary technical resources.
• Ensure the entire project is properly documented and recorded in control spreadsheets and systems (e.g., Salesforce).
• Act as a direct interface with Engineering, Provisioning, Configuration and Last Mile teams.
• Monitor the hiring and performance of external vendors that assist in delivering connectivity.
• Lead daily stand-ups (dailies) and follow-up meetings to report progress to stakeholders and clients.
• Serve as the focal point in crisis situations, escalating documentation or technical issues when necessary to avoid delays.
• Track and ensure that deliveries have been technically validated and meet connectivity requirements (such as latency and symmetric bandwidth).
• Perform the formal handover of the deployed project to the NOC (Network Operations Center) and support teams, ensuring the client is transitioned to billing and maintenance with no outstanding issues.
• Promote post-project review routines to continuously improve delivery processes.

Senior Project Analyst

Public Relations

• Serve as the customer’s first point of contact with the company;
• Identify and attract new clients;
• Facilitate communication between customer requests and internal teams;
• Understand the client’s business to optimize requirements;
• Develop what the client needs, providing personalized solutions to their problems;
• Develop customized solutions to meet client needs;
• Establish and maintain strong commercial relationships with clients in their portfolio and region;
• Communicate to clients the benefits of products/services in terms of company management and operations;
• Monitor the progress of clients' businesses and the solutions deployed by the company;
• Develop market initiatives targeted at clients;
• Close proposals

Relationship Manager I

• Direct, decisive customer support: Serve as the technical entry point for ISP customers, diagnosing and resolving issues without the need for basic escalation.
• Keep customers informed about the status of critical incidents in a clear, empathetic and professional manner.
• Network troubleshooting: Identify and resolve connectivity failures, latency issues and packet loss in transport and IP transit environments.
• Routing configuration and adjustments: Perform maintenance and tuning of BGP and OSPF protocols, and configure VLANs, QinQ and tunnels.