Brasil TecPar

Analyst

• Acompanhar, através do sistema de relatórios específicos, os indicadores de logística, analisando as anomalias, propondo correções, a fim de manter os processos em operação de acordo com os indicadores e metas estabelecidos
• Analisar produtos em estoque e definir parâmetros para realização de inventários, alimentando o sistema com informações de parâmetros, a fim de analisar o resultado da contagem e identificar divergências
• Controlar o fluxo de movimentação e armazenagem, acompanhando o processo desde a entrada da mercadoria até o expedição dos produtos, através de planilhas diárias, orientando para melhorias nos processos, objetivando corrigir desvios e proporcionar melhorias na produção
• Efetuar controle de produtos armazenados, através da análise de volume x venda, via sistema, de forma a garantir que não haja problemas na linha de produção
• Realizar demais atividades correlatas à área, conforme orientação do gestor.

Analista de Logística

• Control and update contracts and registrations;
• Support administrative management for the Government segment;
• Organize internal controls and monitor deadlines;
• Provide support to internal departments and the commercial team;
• Review contracts, monitor terms, renewals and adjustments;
• Perform registrations and updates on institutional portals;
• Update certificates and organize documentation;
• Receive and monitor registration and contractual maintenance requests (sales and changes) until completion;
• Support billing, resolve discrepancies and request adjustments when necessary;
• Control system entries and validate monthly reports;
• Respond to and handle operational requests via email;
• Comply with area quality standards and processes.

Analista Administrativo Jr – Controle de Contratos

Sales Development Rep

• Conduct active outbound prospecting via WhatsApp, email, phone and social media
• Conduct discovery diagnostics to identify pain points and opportunities
• Qualify leads according to the ICP (ideal customer profile) and the sales cycle
• Build relationships with multiple stakeholders (managers, directors and technical teams)
• Develop strategic, personalized outreach cadences
• Maintain and manage CRM (Salesforce) daily
• Monitor pipeline and conversion metrics
• Collaborate with the sales team on target accounts
• Apply prospecting and sales methodologies
• Participate in alignment meetings, training and operational rituals
• Maintain high performance with autonomy, organization and a results-oriented focus

Sales Development Representative – B2B/B2W

Manager

• Act as the client’s primary point of contact with the company;
• Identify and attract new clients;
• Facilitate communication between client requests and internal teams;
• Understand the client’s business to optimize requirements;
• Develop tailored solutions that address the client’s needs and resolve their issues;
• Create customized solutions to meet customers’ specific needs;
• Build and maintain strong commercial relationships with clients in your portfolio and region;
• Communicate the benefits of products/services to clients in terms of management and operational impact;
• Monitor the progress of client engagements and solutions deployed by the company;
• Develop market initiatives targeted at clients;

Senior Corporate Relationship Manager – Hunter/Farmer

Data Analyst

• Structure, organize, integrate, and maintain analytical databases from multiple internal and external sources, ensuring consistency, integrity, and reliability of information.
• Perform data cleaning, validation, and standardization, applying statistical techniques to ensure data quality and analytical accuracy.
• Develop and maintain analytical and statistical models, including regressions, time series, multivariate analyses, segmentations, and clustering.
• Work on data modeling for demand studies, market potential, customer behavior, churn, performance, and risk.
• Work with georeferenced datasets (geomarketing), integrating territorial, demographic, and socioeconomic data for spatial analyses and market expansion.
• Create dashboards, executive reports, and analytical datasets that translate large volumes of data into strategic insights with solid quantitative foundations.
• Support Marketing and Commercial teams with data-driven analyses, ensuring methodological alignment and statistical reliability.
• Monitor indicators, metrics, and KPIs, proposing continuous improvements to the analytical framework and information processes.
• Contribute to the development of data governance, including best practices for documentation, version control, and standardization of analytical datasets.
• Identify opportunities to increase efficiency, competitiveness, and analytical accuracy through structured and intelligent use of data.

Data Analyst, Mid-level

Account Manager

• Ecosystem Management: Prospect and maintain contracts with carriers/operators (IP, LAN-to-LAN, dark fiber and colocation).
• Market Intelligence: Monitor competitor activity and identify regions with high demand for transport infrastructure.
• Consultative Negotiation: Prepare complex commercial proposals, defend contribution margins and ensure project ROI.
• Strategic Post-Sales: Manage portfolio churn, anticipate renewals and ensure the customer sees continuous value in the partnership.
• Internal Interface: Collaborate with Engineering and Implementation teams to ensure technical feasibility and delivery timelines for links.

Account Manager, Wholesale/Carriers - Hunter & Farmer

• Realizar a configuração e troubleshooting de protocolos de roteamento e switching no backbone Ávato;
• Atuar no provisionamento de serviços de acesso FTTx/GPON;
• Realizar o provisionamento de serviços de TI, como Cloud, Firewall, Voice e Hosting;
• Executar ativações, testes e validações técnicas de serviços, assegurando aderência aos padrões de qualidade;
• Interagir com fornecedores e áreas técnicas internas para viabilizar ativações e ajustes necessários;
• Apoiar a resolução de incidentes relacionados ao provisionamento e à configuração de serviços;
• Registrar e manter atualizadas as informações técnicas, seguindo os processos operacionais definidos.

Analista de Aprovisionamento

Sales

• Manage a portfolio of corporate B2B clients, handling post-sales activities and ongoing relationship management;
• Oversee implementation, improvement and service expansion projects for Telecom and Connectivity services;
• Participate in client meetings to review metrics, SLAs, work orders and service performance (QBRs);
• Serve as the interface between clients and internal teams (Operations, Engineering, Support, Sales and PMO);
• Monitor and drive demand management processes, ensuring deadlines and alignment across teams;
• Support the resolution of operational issues and follow up on action plans;
• Prepare management reports and track operational performance indicators.

B2B Post-Sales Analyst, Delivery – Special Projects

• Assist post-sales analysts in executing department activities, ensuring speed and quality in service activations;
• Forward and route post-sales requests to the responsible teams;
• Populate and maintain up-to-date spreadsheets and operational controls for CAES activities;
• Interact with departments involved in the delivery and activation processes;
• Collaborate with technical and activation teams to ensure deadlines and SLAs are met;
• Liaise with suppliers to ensure deadlines and information related to activations;
• Schedule, monitor and manage activations with clients, maintaining clear communication about status and timelines.

Post-Sales Delivery Assistant – Special Projects

• Strategically manage a portfolio of B2B corporate clients with a large number of active sites and high operational complexity;
• Lead the post-sales strategy to ensure retention, reduce churn, drive contract expansion, and increase customer satisfaction;
• Coordinate and oversee deployment, improvement, and expansion projects for Telecom and Connectivity services;
• Conduct executive-level client meetings (QBRs, follow-up committees, KPI presentations, SLA reviews, and action plans);
• Act as the primary liaison between strategic clients and internal teams (Operations, Engineering, Support, Sales, PMO, and Finance);
• Lead, develop, and monitor teams responsible for account management and post-sales support;
• Define, monitor, and report performance indicators (KPIs), operational targets, and area results;
• Identify upsell and cross-sell opportunities and process improvements, with business acumen and a results-oriented approach;
• Ensure governance, demand prioritization, critical incident management, and decision-making in high-pressure scenarios;
• Prepare management reports and executive presentations for company leadership.

B2B Post-Sales Manager – Delivery, Special Projects

Backend Engineer

• Develop and maintain backend services focused on automating network operational processes.
• Create self-diagnostic routines by querying and checking network equipment via SSH, Telnet, or SNMP (interface status, optical power, connectivity, among others).
• Develop event correlation logic, analyzing multiple alarms to identify the root cause of incidents.
• Optimize queries and data processing for real-time log and event analysis.
• Work on integrations between NOC systems and operational tools.
• Document workflows, automation rules, and implemented solutions.
• Provide technical support to more junior developers, contributing to code standardization and quality.

Mid-level JavaScript Developer, Automation / NOC

• Coordinate the development and support team focused on Salesforce applications;
• Ensure delivery of high-quality solutions, following development best practices, security and governance;
• Provide technical support to the team, acting as a reference for system architecture and integrations;
• Collaborate with business areas and product teams to understand requirements and define viable technical solutions;
• Manage the backlog, prioritize requests and monitor area KPIs;
• Ensure the stable operation of applications and lead critical incidents related to Salesforce;
• Contribute to the definition and evolution of the DevOps pipeline (experience with Flosum is desirable).

Coordinator – Development and Support – Salesforce Applications

• Manage client portfolios, developing and implementing strategies for account plans.
• Drive new business and grow billing and revenue.
• Act in a consultative manner, visiting clients to identify business opportunities and improvements.
• Track project progress and interface with internal teams.
• Improve customer satisfaction, ensuring a positive experience.
• Keep management reports up to date and ensure achievement of the portfolio's sales and revenue targets.
• Manage active contracts, including renewals, amendments, and expirations.
• Identify and develop new business opportunities and solutions for clients.
• Analyze the market and monitor the development of clients' industry segments.
• Manage service requests, including account analysis and post-sales support.
• Visit clients on-site, ensuring an excellent experience and building long-term relationships, including interaction with senior executives (C-level).
• Continuously work to improve customer satisfaction and the client experience with our services.
• Work on recovery of at-risk accounts (CAR) and monitor the sales funnel and related KPIs such as visits, pipeline, leads, and other metrics.

Corporate Relationship Manager — Mid-level (Farmer/Hunter)

Public Relations

• Ser o primeiro ponto de contato do cliente com a empresa;
• Identificar e atrair novos clientes;
• Facilitar a comunicação entre o pedido do cliente e a equipe interna;
• Entender o negócio do cliente de forma a otimizar as demandas;
• Desenvolver o que o cliente precisa, solucionando seu problema de forma personalizada;
• Desenvolver soluções customizadas para atender às necessidades dos clientes;
• Estabelecer sólido relacionamento comercial com clientes de sua carteira e região.
• Transmitir aos clientes os benefícios dos produtos/serviços em termos de gestão e operação da empresa;
• Acompanhar a evolução dos negócios e das soluções lançadas pela empresa;
• Desenvolver ações de mercado destinadas aos clientes;