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Relationship Manager I
Brasil TecParClient Relationship Manager responsible for acquiring new clients and managing relationships in a telecom company. Requires knowledge of telecommunications and sales skills for successful client engagement.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
sales prospectingaccount portfolio managementcustomized solutions developmentclient needs analysismarket initiatives development
Soft Skills
communicationrelationship buildingproblem solvingclient management
Certifications & Qualifications
valid driver's license (Category B)
Industry Keywords
TelecommunicationsISP marketIP transitDDoSL2LInternet Exchange PointsPTTs
About the role
Key responsibilities & impact- Serve as the customer’s first point of contact with the company;
- Identify and attract new clients;
- Facilitate communication between customer requests and internal teams;
- Understand the client’s business to optimize requirements;
- Develop what the client needs, providing personalized solutions to their problems;
- Develop customized solutions to meet client needs;
- Establish and maintain strong commercial relationships with clients in their portfolio and region;
- Communicate to clients the benefits of products/services in terms of company management and operations;
- Monitor the progress of clients' businesses and the solutions deployed by the company;
- Develop market initiatives targeted at clients;
- Close proposals
Requirements
What you’ll need- Knowledge of Telecommunications (ISP market): IP transit, DDoS, L2L, and Internet Exchange Points (PTTs);
- Experience in sales prospecting and account portfolio management;
- Degree in Administration, Marketing, IT, Electrical Engineering, Computer Science, or related fields;
- Valid driver's license (Category B)
Benefits
Comp & perks- Fixed salary (includes 40% salary bonus)
- Sales commission
- Recurring commission on portfolio
- Vehicle rental + fuel card
- Life insurance
- Meal allowance
- Health insurance (Unimed)
- Dental plan