Boomi

Compliance

• Support the license and compliance audits to effectively meet customer needs, prioritize tasks, and integrate with other company-wide systems.
• Explore and analyze real business data and situations related to our customers.
• Assist in qualifying, validating, and confirming compliance assessments related to customers, and collaborate with the sales team to find resolutions.
• Analyze the current organizational structure and participation of related companies to understand ownership change requests.
• Collaborate with sales account executives to identify opportunities for assisting them in achieving compliance.
• Verify existing license terms and assist in providing compliance assessments.

License Compliance Intern

Marketing

• Design and execute marketing programs with partners
• Act as the interface between global partner marketing and the field
• Build joint marketing plans with partners
• Identify case studies showcasing partner and end-user successes

Partner Marketing Manager

Artificial Intelligence

• Drive C-Suite Engagement by establishing trusted relationships with C-level stakeholders.
• Architect Flagship Solutions leading discovery and technical design.
• Govern the Solution Lifecycle by serving as the ultimate technical authority.
• Influence Product and GTM Strategy through collaboration with product and engineering teams.
• Mentor and Scale Field Teams by acting as a thought leader within the organization.

Principal AI Field Architect

Project Manager

• Own and manage the full lifecycle of Professional Services engagements, from project kickoff through final delivery and handoff, across multiple concurrent customer projects.
• Develop detailed project plans, including scope, schedule, resource allocation, milestones, and success criteria. Proactively monitor progress and adjust plans as needed.
• Serve as the primary liaison between Boomi's delivery teams and customer stakeholders, including C-level executives, IT leaders, and business owners. Communicate project status, risks, and issues clearly and consistently.
• Identify, track, and mitigate project risks and issues. Escalate appropriately and drive resolution to keep projects on track.
• Manage project scope rigorously, handling change requests through formal change control processes and setting clear expectations with customers.
• Collaborate with Resource Managers and Regional Delivery Leaders to ensure the right resources are assigned to the projects at the right time.
• Track project budgets, forecasts, and actuals. Ensure projects are delivered profitably and flag margin risks early.
• Champion Boomi's delivery methodology and contribute to the continuous improvement of processes, templates, and tooling.
• Partner with Advisory team, Customer Success, Account Executives, and Enterprise Solution Managers to ensure a seamless customer experience.
• Maintain accurate project documentation including status reports, meeting minutes, risk logs, and project closure summaries.
• Leverage AI-powered tools to automate routine project management tasks such as status report generation, meeting summarization, and action item tracking — freeing capacity for higher-value customer engagement.
• Use AI tools to capture, synthesize, and surface institutional knowledge from past projects, enabling faster onboarding, better-informed estimates, and improved delivery consistency across the PS organization.

Project Manager – Professional Services

Operations

• Review Deal structures, focusing on non-standard (and only working standard deals during peak times)
• Ensures deals meet all criteria prior to sending documentation to the sales organization, driven by SFDC and CPQ.
• Researches customer or order problems, and delivers solutions working cross-functionally to resolve.
• Develops internal processes that speed up the review of deals and ensures that all SLA’s are met or exceeded.
• Assists sales makers with new tool navigation and usage.
• After working hours commitment required at month, quarter and year end periods
• Cross training in other areas within the RevOps team which will include learning how to support channel/partner operations, compensation, business analytics, and other areas within the business
• Supports sales analysis, reporting and special projects to enable change.
• Documents all internal processes and procedures to ensure minimal audit risk
• Creates and supports sales enablement efforts on deal processes including participating in Sales New Hire training.

Senior Deal Desk Advisor, Sales Operations

• Partner closely with Enterprise Sales leadership to optimize sales processes, improve operational efficiency, and drive scalable growth.
• Design and enhance workflows, build forecasting and performance models.
• Leverage CRM systems like Salesforce to ensure data integrity.
• Utilize data-driven insights to support decision-making.
• Lead automation and AI initiatives to streamline operations, improve reporting, and enable more effective territory planning, pipeline management, and overall sales execution.

Sales Operations Consultant, Enterprise Strategy – Planning

• Design and optimize scalable adoption workflows and lifecycle programs that drive sustained product usage and customer value.
• Use product and engagement data to identify post-onboarding friction and implement targeted adoption initiatives.
• Build and maintain adoption playbooks, engagement frameworks, and automation rules across in-product and out-of-product experiences.
• Configure and manage adoption tracking and engagement systems using tools such as Marketo, Salesforce, Pendo, and Gainsight.
• Partner with Customer Success, Product, Sales, and Marketing teams to align adoption programs with customer needs, business goals, and expansion readiness.
• Continuously test, measure, and refine adoption touchpoints, content delivery, and engagement cadence based on performance data.

Customer Marketing Advisor – Adoption

Communications

• Assist in developing and executing global communications strategies.
• Assist in crafting communication materials for various stakeholders.
• Support media outreach and engagement strategies.
• Help prepare briefings and draft award submissions.
• Collaborate with teams across North America, EMEA, and APJ to ensure consistent messaging.
• Contribute to internal communications, including HR and employee engagement initiatives.
• Interact with regional and global teams to deliver planned and ad hoc communication that supports the business.
• Execute on global campaigns.
• Develop communications plans and support social media programs.

Corporate Communications Intern

Account Executive

• Build and develop a strong services pipeline, closing opportunities with both new and existing customers.
• Own and drive services revenue growth across EMEA South in partnership with regional sales teams.
• Use consultative selling techniques to understand complex customer needs and translate them into tailored services solutions.
• Partner closely with subscription sales and customer success teams to expand platform adoption and maximize customer value.
• Support the development and launch of new services offerings aligned with evolving market needs.
• Work with delivery teams to accurately scope services engagements and proposals.
• Manage complex sales cycles involving multiple stakeholders across customer and internal teams.
• Ensure a seamless customer experience from initial engagement through services delivery.

Sales Account Executive – Boomi Services, French speaking

Solutions Engineer

• Gain access to and manage relationships with partner technical staff functions to understand their requirements and challenges proficiently.
• Qualify sales opportunities by understanding partner and customer technical requirements, decision-making processes, and underlying demand drivers.
• Uncover and articulate the business value of Boomi's Intelligent Automation and Integration solutions.
• Create compelling presentations that demonstrate to technical as well as business decision-makers how Boomi successfully solves pain points.
• Provide technical expertise and guidance throughout the sales process, ensuring a smooth transition from presales to implementation.
• Understand the competitive landscape and position Boomi's solutions appropriately against competitors.
• Collaborate with other sales engineers, leaders, and cross-functional technical groups to ensure a consistent and effective approach to solution application and development.
• Stay updated on industry trends, the competitive landscape, and emerging technologies relevant to Boomi's offerings (no-code/low-code solutions for AI, APIM, Business Process Automation, MFT, Integration and Data Management).

Senior Solutions Engineer, EMEA

Senior Solutions Engineer – EMEA

IT Support

• Help customers understand their usage of the Boomi platform and how it supports their business
• Review customer implementations in contrast to industry reference architectures and peer organisations to help them understand where there are opportunities to better leverage the Boomi platform
• Help customers plan future initiatives to further adopt the Boomi platform in support of their business and IT initiatives
• Explain at a high level to customer stakeholders Boomi platform architecture, features and the value they provide
• Conduct maturity assessments with customers to identify where they can improve how they develop and deploy Boomi solutions
• Work with internal account teams and technical resources to ensure Boomi has an understanding of the customers business strategies and technology needs
• Develop and deliver actionable architecture artifacts to guide and support Customers digital technology decisions in full alignment with the execution of their business strategy.

Advisory Services Enterprise Architect

Technical Account Manager

• Develop an in-depth understanding of the customer, their business, objectives, and their workloads and use cases with Boomi
• Identify and address technical opportunities, concerns, requests, and align your delivery to their priorities, projects and opportunities
• Bring senior-level technical expertise and account management skills to serve your assigned accounts as their main Boomi “go to” person
• Proactively monitor your customers’ Boomi environment to identify trends, potential issues, anomalies and partner with support and the customer to investigate and mitigate findings which are outside of “normal”
• Offer best practice guidance, ongoing knowledge transfer and detailed recommendations to achieve and maintain optimum health, utilization and performance
• Lead regular technical business reviews with each of your assigned accounts to report on platform utilization, overall health and recommendations to maintain health
• Build and maintain very strong cross-functional relationships with Global Support, Sales, Customer Success, Engineering and Product
• Identify growth opportunities within each of your accounts and proactive partner with your Account Teams to recommend the right solution

Manager

• Collaborate with Regional Leaders to align resource allocation with goals.
• Maintain visibility of all projects to allocate resources appropriately, identify conflicts, and ensure the right skills are matched to tasks using an updated skills inventory.
• Serve as the primary contact for staffing requests, ensuring timely deployment.
• Work with leaders and Project Managers to forecast future resource needs and ensure appropriate staffing levels.
• Assist with accurate timecard management and resource tracking.
• Track and reconcile actual vs. forecasted resource usage, providing recommendations for adjustments.
• Produce monthly billing reports and coordinate with the Finance Team for accurate invoicing of billable hours.
• Serve as the primary escalation point for delivery issues (timecards, assignments, projects, resource requests).

Resource Manager

Backend Engineer

• Provide architecture-level infrastructure recommendations, configuration, and sizing requirements to support the Boomi product suite and runtime
• Translate business requirements to recommendations on specific implementation patterns, and provide guidance on optimizations around performance, security, and capacity management
• Be a product expert of Boomi Platform Services including Integrate, Master Data Hub, APIM and Flow
• Recommend best practices for implementing, managing, and governing Boomi Platform Services
• Produce documentation for architectural patterns and best practices in the form of white papers, design artifacts and presentation
• Create reference architectures for Boomi Runtimes using native cloud technologies such as AWS, Azure, GCP and OCI
• Provide CI/CD advisory to support clients to integrate Boomi within their existing CI/CD pipelines