Birdeye

Business Development Rep

• Develop & Refresh Sales Playbooks
• Build, iterate, and maintain high-adoption BDR playbooks covering 10-K-driven prospecting, personalized multi-channel cadences (email, LinkedIn, phone), objection handling, multi-threading, qualification frameworks, and value-based selling tailored to reputation management, customer experience, and marketing leaders.
• Own & Host Flight School Onboarding
• Design, lead, and continuously improve our immersive Flight School program — a structured 4–8 week onboarding experience for all new BDR hires.
• Deliver live training, role-plays, shadowing, certification milestones, and real prospecting assignments to ensure new reps ramp to full productivity quickly.
• Deliver Ongoing Training & Development
• Create and execute a year-round training calendar with monthly and quarterly sessions on advanced topics such as AI-assisted prospecting, conversation intelligence, modern social selling, handling reputation-risk conversations, and leveraging Birdeye tools in outreach.
• Incorporate micro-learning, gamification, and just-in-time modules.
• Provide Hands-On Coaching & Performance Support
• Conduct 1:1 and small-group coaching sessions, call reviews, and skill assessments using conversation intelligence platforms.
• Deliver data-driven feedback, create targeted improvement plans, and help underperformers accelerate while enabling top performers to scale their impact.
• Measure & Optimize Enablement Impact
• Track key enablement metrics including ramp time, meeting booking rates, activity-to-opportunity conversion, retention, and overall pipeline contribution.
• Run regular feedback surveys and deliver quarterly reports to the Senior Director of BDR and sales leadership demonstrating clear ROI.
• Collaborate Cross-Functionally
• Partner closely with the Senior Director of BDR, Sales Leadership, Marketing, Product Marketing, RevOps, and Customer Success to ensure all enablement content stays current with product updates, competitive intelligence, and market dynamics.

BDR Enablement Specialist

Account Manager

• Achieve and consistently exceed monthly pipeline and sales targets via account renewals and expansion
• Collaborating with Customer Success to identify white space opportunities, while developing and confidently presenting account plans to our senior leadership.
• Work with the Growth and Marketing teams to identify and prioritize the best accounts for growth.
• Consistently build and deliver an accurate pipeline via CRM, including clear and concise notes.
• Comfort in prospecting and asking for referrals in the existing Account base.
• Help craft our sales playbooks.

Account Executive

• Develop and Execute Sales Strategies: Create and implement a strategic sales plan for your assigned territory, prioritizing new business opportunities and market expansion.
• Daily Cold Outreach: Perform high-volume outbound calls and emails to identify, qualify, and engage prospective customers.
• Present Innovative Solutions: Deliver compelling web-based and in-person presentations to educate prospects about Birdseye’s innovative security solutions.
• Drive New Business: Consistently generate and convert leads into new customers, focusing on long-term relationships and sustainable growth.
• Collaborate Cross-Functionally: Partner with internal teams on pricing, supplier selection, and crafting strategic sales approaches tailored to each prospect’s needs.
• Value-Based Selling: Translate customer challenges into incremental revenue opportunities by leveraging consultative selling techniques.
• Pipeline Management: Maintain accurate and up-to-date data in the company’s CRM, ensuring an organized pipeline and timely follow-up.
• Forecast and Report: Provide accurate monthly sales forecasts and contribute insights during weekly sales meetings.
• Industry Engagement: Represent Birdseye at trade shows, conferences, and industry events to promote innovative security solutions and expand the customer base.
• Multitask with Urgency: Manage multiple leads and projects simultaneously while maintaining a focus on delivering results.

Account Executive – Sales Hunter

Sales Development Rep

• Qualify leads from marketing campaigns as sales opportunities
• Contact potential clients through cold calls, emails and LinkedIn prospecting
• Present company to potential clients
• Identify client needs and suggest appropriate products/services
• Customize product solutions to increase customer satisfaction
• Build long-term trusting relationships with clients
• Proactively seek new business opportunities in the market
• Set up meetings or calls between (prospective) clients and Account Executives

Sales Development Representative

Computer Vision Engineer

• Design AI algorithms for a broad range of applications relating to the site-monitoring industry (facial recognition, OCR, object detection, object tracking)
• Regular maintenance and improvement of existing services
• Ensuring functionality and optimization of services via regular testing and feedback
• Researching new technology and tools
• Communicating in a clear and structured way with colleagues and managers to ensure optimal collaboration and teamwork
• Following the agreed team or project processes and procedures, including reporting to superiors on status of project/release/task efforts and key issues

Senior Computer Vision Engineer

• Serve as the main point of contact for assigned customers, ensuring a seamless experience
• Build and maintain strong, trusted relationships with key stakeholders
• Proactively address customer concerns and work towards long-term satisfaction
• Lead contract renewal discussions well in advance of expiration dates
• Identify and recommend service upgrades based on customer needs
• Identify and refer new sales and expansion opportunities to the Sales team
• Act as the primary relationship manager during customer implementations
• Frequently travel across the U.S. to meet with customers in person

• Drive sales growth by finding and closing business in our Strategic Accounts Segment
• Prospect into assigned territory to uncover needs for Birdeye services
• Partner with your SDR counter-part as they generate opportunities for you to sell in your territory
• Manage sales cycles involving multiple CXO decision-makers and stakeholders
• Build custom presentations/demonstrations of our product for prospective clients
• Run effective Proof of Concept campaigns to persuasively demonstrate Birdeye’s value
• Report on sales activity and metrics in our CRM
• Work closely with Product to improve product and on-boarding processes
• Manage pipeline and sales activity, conduct prospect research and be able to accurately forecast
• Work hard, play hard. We need to have fun as we succeed

BDR Enablement Specialist

Account Manager

Account Executive – Sales Hunter

Sales Development Representative

Senior Computer Vision Engineer

Account Manager

Enterprise Account Executive