Bionic

Insurance

• Overseeing a team of sales representatives and implementing strategies to increase sales in insurance.
• Deliver Sales, Customer and Quality targets through disciplined daily execution, personally and via the team.
• Ensure full adherence to quality and regulatory standards, always prioritising customer outcomes.
• Lead through leaders, develop capability, and manage performance effectively.
• Build strong cross-functional and external stakeholder relationships, managing expectations confidently.
• Act as technical and placement authority, making sound day-to-day decisions aligned to strategy.
• Resolve the majority of technical queries independently and support complex broking cases.
• Maintain strong trading relationships with Underwriters.
• Drive continuous improvement using data, insight, and structured experimentation.
• Shape and evolve placement strategy through evidence-led recommendations.
• Build and lead a high-performing, professional team with clear standards, strong development focus and visible market credibility.

Insurance Sales Manager

Data Engineer

• Build and maintain batch data pipelines across AWS, Snowflake and dbt
• Develop and improve dbt models and tests to keep our data accurate and consistent
• Monitor scheduled jobs and data quality checks, investigating issues when things go wrong
• Troubleshoot pipeline failures and performance problems, learning from post-mortems
• Work closely with Analytics and Salesforce teams to understand requirements and turn them into technical solutions
• Contribute to documentation, version control and code reviews
• Follow secure engineering practices when handling sensitive data
• Help design and maintain analytics-ready data models, including clear fact and dimension tables

Junior Data Engineer

QA Engineer

• Developing broker capability and coaching
• run monthly coaching cycles – reviewing broker calls and files and delivering structured feedback
• design and deliver learning on objection handling and creating good customer outcomes
• partner with sales leaders and technical controls and compliance teams to ensure conversation diagnostics and good broking practice is maintained across teams and ongoing monitoring is managed by team leaders
• Conduct risk based reviews following call listening and post call audits to defined standard
• Monitor and align action planning to regulatory compliance reviews
• Document findings and possible remediation where issues have been identified
• Maintain an audit trail for regulatory reviews
• Chair monthly quality and coaching huddle – agree top themes and feedback to sales operations
• Work with Technical and Compliance to approve wording and guardrails
• Work with Technical Controls team to ensure brokers are following the right procedures and asking the right questions to fully understand the risk.
• Complying with regulatory requirements, including Data Protection and FCA guidance, as well as adhering to our governance and control framework

Insurance Sales Manager

Junior Data Engineer

Insurance Coach – Quality Assurance Broker