Sales Administrator

Bionic

Sales Administrator handling post-sale processes for energy contracts. Ensuring smooth communication between customers, internal teams, and suppliers in the energy sector.

Posted 6/15/2026full-timeLondon • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Switching

About the role

Key responsibilities & impact

Act as the main point of contact between customers and energy suppliers to ensure all contracts are processed correctly and without delay.
Liaise with customers and suppliers to resolve any issues that arise during the switching process.
Gather outstanding customer information required to finalise contracts and ensure accurate submissions.
Coordinate supplier terminations and confirm that all necessary information is correctly captured in internal systems.
Monitor and address outstanding contracts to keep records accurate and up to date.
Identify and recommend process improvements to streamline workflows and enhance efficiency.
Support internal teams with training and guidance to help reduce recurring administrative issues.
Collaborate with teams across the business to ensure consistent performance and high-quality service delivery.

Requirements

What you’ll need

Previous experience in a customer support, contract administration, or sales support role.
Confident in resolving customer and supplier queries with professionalism and urgency.
Strong multitasking and time management skills; able to prioritise effectively while maintaining attention to detail.
Familiarity with contract management processes and an understanding of key contractual terms (desirable).
A strong team player who collaborates effectively with colleagues across departments to achieve shared goals.
A proactive, solution-focused mindset with a history of driving continuous improvement.
Comfortable working in fast-paced, target-driven environments.
Proficient with CRM systems and Microsoft Office tools, especially Excel.

Benefits

Comp & perks

Private healthcare cover
Employee Assistance Programme, including a virtual GP service, priority physio & talking therapies
Eyecare scheme
25 days annual leave, increasing with tenure
1 paid family & religious day of leave per year - following successful probation period
1 paid charity volunteering day per year
Option to buy/sell up to an additional 3 days leave per year
Enhanced maternity, paternity or shared parental leave
2 days off for your wedding upon joining, and up to 5 days after 2 years' service
Auto-enrolled salary sacrifice pension scheme
Life assurance
Season ticket Loans, salary advances & loans to buy/rent a home – based on tenure
Cycle to work scheme
Highflyers incentive, a VIP experience for our high performers across Bionic group to celebrate success
Company summer & Christmas party celebrations, business and local zonely & annual awards and recognition
Long service awards

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

contract managementcustomer supportsales supportadministrative skillsmultitaskingtime managementattention to detailprocess improvement

Soft Skills

professionalismurgencyteam playercollaborationproactive mindsetsolution-focusedcommunication