Sales Processing Agent

Bionic

Sales Processing Agent ensuring accurate and timely contract completion for Bionic's core offerings. Collaborating closely with Sales and Customer Service for operational success.

Posted 6/16/2026full-timeLondon • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Manage daily batching processes, ensuring all contracts sold on the previous day are successfully submitted to the relevant suppliers.
Maintain and update internal contract records, including uploading supplier reports and integrating new pricing data into internal systems.
Update key internal and external performance trackers daily.
Collaborate with Sales, Customer Service, and supplier contacts to ensure all required information is available and accurate for each sale.
Reconcile sales volumes with supplier records on a daily, weekly, and monthly basis.
Partner with technology teams to identify opportunities for automation and improve operational efficiency.
Monitor daily outputs and provide regular reporting to key stakeholders, ensuring process effectiveness and transparency

Requirements

What you’ll need

Previous experience in an administrative, operational, or analytical role, ideally within a sales-driven or customer service environment.
Strong analytical skills with the ability to identify trends and perform root cause analysis.
Excellent communication and interpersonal skills, with the confidence to engage effectively with both internal and external stakeholders.
Strong organisational abilities and the capacity to manage multiple tasks simultaneously.
Experience working with multiple CRM systems.
Advanced proficiency in Microsoft Office applications, particularly Excel.
Experience within processing, customer service, or contact centre environments.
Understanding of sales processes and customer service best practices.

Benefits

Comp & perks

Private healthcare cover
Employee Assistance Programme, including a virtual GP service, priority physio & talking therapies
Eyecare scheme
25 days annual leave plus the 8 UK bank holidays, increasing with tenure
1 paid family/religious day of leave per year - following successful probation period
1 paid charity volunteering day per year
Option to buy/sell up to an additional 3 days leave per year
Enhanced maternity, paternity or shared parental leave
2 days off for your wedding upon joining, and up to 5 days after 2 years' service
Flexible working options & a hybrid work approach
Auto-enrolled salary sacrifices pension scheme
Life assurance
Season ticket Loans, salary advances & loans to buy/rent a home – based on tenure
Cycle to work scheme
Highflyers incentive, a VIP experience for our high performers across Bionic group to celebrate success
Company summer & Christmas party celebrations, business and local zonely & annual awards and recognition
Long service awards

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

analytical skillsroot cause analysisCRM systemsMicrosoft OfficeExcelcontract managementdata integrationperformance trackingsales reconciliationautomation

Soft Skills

communication skillsinterpersonal skillsorganizational skillsmulti-taskingcollaborationstakeholder engagementoperational efficiencytransparencyproblem-solvingattention to detail