Best Egg

Full-stack Engineer

• Design, develop, and deliver high-quality software iteratively and incrementally.
• Works closely with senior leaders to shape solutions.
• Ensure software follows modern engineering practices, including clean code, testing, automation, and cloud-native patterns.
• Support continuous improvement in code quality, reliability, performance, and developer experience.
• Build and enhance distributed, event-driven, and cloud-native solutions in AWS.
• Apply cloud best practices—security, cost awareness, performance, and operational efficiency—under guidance of senior engineers.
• Contribute to observability through metrics, logging, tracing, dashboards, and alerts.
• Assist in performance tuning, resiliency improvements, and troubleshooting production issues to ensure system stability.
• Collaborate effectively with Product, Architecture, InfoSec, and DevOps to deliver well-aligned solutions.
• Contribute to a culture of learning, curiosity, and continuous improvement within the engineering team.
• Deliver high-quality, production-ready code and contribute meaningfully to team goals.
• Build strong working relationships within the engineering and product teams.
• Co ownership of core components or services.
• Co Lead development of one or more important services with increasing autonomy.
• Help improve system performance, scalability, and reliability.

Lead Software Engineer

Data Scientist

• Lead the development, automation, and delivery of controls reporting, dashboards, scorecards, and governance metrics for management, executive leadership, and Committees.
• Design and maintain KPI/KRI frameworks supporting control oversight, control effectiveness monitoring, and operational risk governance.
• Deliver First Line Risk Reporting and executive-level analytics provide actionable insights into risk trends, emerging risks, and control performance.
• Develop and oversee exception reporting processes to identify, escalate, and monitor breaches, trends, and control gaps across business functions.
• Utilize advanced analytics, data mining, and AI/GenAI-enabled techniques to proactively identify anomalies, emerging risks, and thematic trends.
• Support reporting and analytics for Control Framework initiatives and Control Program execution activities.
• Partner across the organization to enhance governance reporting, control monitoring, and program transparency.
• Drive continuous improvement initiatives to strengthen reporting consistency, automation, and governance effectiveness.
• Support regulatory examinations, internal audits, and external audit engagements through the coordination, development, and delivery of reporting, analytics, and governance documentation.
• Prepare reporting packages, executive summaries, and data analysis supporting management/executive, regulatory and audit inquiries.
• Partner with Business, Compliance, Internal Audit, Legal, and Risk stakeholders to ensure timely, accurate, and consistent reporting deliverables.
• Perform data mining and analytical support for control testing, QA activities, and oversight reviews.
• Identify trends, insights, root causes, and thematic issues through analysis of testing results, operational data, and control performance metrics.
• Support Third Party Risk Management reporting and oversight activities, including governance metrics, issue tracking, and escalation reporting.
• Oversee issue management reporting and governance routines, including remediation tracking, aging analysis, and trend reporting.
• Develop centralized reporting and dashboards supporting enterprise issue management effectiveness and accountability.
• Serve as lead administrator and subject matter expert for Workiva and related GRC platforms such as Service Now supporting controls and governance reporting.
• Manage enhancements, reporting configurations, user support, data integrity, and reporting automation within governance platforms.
• Partner with Technology and business stakeholders to optimize system capabilities and reporting efficiencies.
• Collaborate across First and Line of Business teams to build scalable, governance and reporting capabilities.
• Translate complex controls and governance information into concise, executive-ready insights and recommendations.
• Drive best practices in controls reporting, visualization, governance analytics, and insight delivery.

AVP – Controls Reporting and Analytics Lead

Analyst

• This individual will be responsible for monitoring, refining and developing Credit strategies (including underwriting and loan amount) for personal loans
• Create test/control champion/challenger tests and monitoring to inform future strategies
• Provide scenario analysis/create financial impact sizing/develop new strategy test case
• Perform ad-hoc analytics, create reporting and presentations
• Work across functional areas to drive overall growth, product enhancements, and improve web funnel conversion rates across all channels.
• Partner with Decision Science to define and develop Credit models and tools
• Maintain overall risk and return targets for investors particularly in a changing economic environment

Senior Credit Strategy Analyst – Home Secured, Super Prime UW

Lead Generation

Senior Credit Strategy Analyst – Affiliates, Lead Generation

• Support change execution across third-party platforms, internal tools, or partner-specific decisioning environments.
• Translate business requirements and approved strategies into clear specifications, logic, and implementation support materials.
• Help ensure decision logic is aligned to business intent, policy, and approval documentation.
• Perform user acceptance testing, production verification testing, and other validation activities for strategy changes.
• Help develop and maintain repeatable testing processes and quality checks to improve execution accuracy and consistency.
• Maintain documentation including specifications, test evidence, validation results, and change logs.
• Communicate testing outcomes, implementation status, issues, and risks clearly and effectively.
• Identify opportunities to improve workflows, reduce manual work, and strengthen execution controls.

Decisioning Execution Analyst

Manager

• Lead development, improvement and monitoring of processes for payment default and balance persistency guidance for personal loans
• Own forward looking guidance and performance outcomes of material portfolio segments
• Provide scenario analysis and financial impact sizing from changes in credit underwriting and pricing policy.
• Assess macroeconomic trends and adjust expectations accordingly
• Partner with Capital Markets, Credit Strategy on return targets
• Ensure decision logic is scalable, compliant, and operationally sound
• Escalate emerging risks with clear analysis and recommendations
• Maintain governance standards and strategy documentation
• Mentor junior team members and promote best practices

Credit Forecasting Manager – I

• To assess the integrity and effectiveness of the banks internal control framework to support the mitigation of risk and protection of the banks operational, financial, and reputational risk.
• Join Best Egg as a Controls Partner, Senior Manager and help strengthen the bank’s risk and control framework. In this role, you’ll assess adherence to Organizational standards, evaluate the integrity of internal existing controls, and identify gaps that could impact operational, financial, or reputational risk.
• You’ll collaborate with business partners to understand existing remediation plans and design and implement remediation plans for —making a direct impact on safeguarding the organization and supporting its long term resilience. In addition, your role will assist with the documentation of existing “end to end” processes, controls, reporting, and governance with integration into Best Egg and Barclays control systems.

Senior Manager, Controls Partner

Operations

• Manage the end-to-end relationship with recovery suppliers, including collection agencies, legal partners, and specialty servicers.
• Establish and oversee performance frameworks, SLAs, KPIs, and scorecards to drive recovery outcomes and supplier accountability.
• Monitor supplier performance across recovery metrics, compliance standards, and customer experience indicators.
• Partner with Risk, Compliance, Legal, and Operations teams to ensure suppliers adhere to regulatory requirements (FDCPA, Reg F, UDAAP) and internal policies.
• Lead supplier onboarding, due diligence, audits, and ongoing oversight activities.
• Identify opportunities to optimize recovery strategies, placement logic, segmentation, and supplier mix.
• Support contract negotiations, renewals, and cost management efforts for recovery suppliers.
• Manage escalations, issue resolution, and corrective action plans related to supplier performance or compliance concerns.
• Develop reporting and insights for leadership on recovery performance, risks, and strategic opportunities.
• Drive continuous improvement initiatives across supplier management processes and tools.

Operations Recovery Supplier Manager

Backend Engineer

• Design, develop, and deliver high-quality backend Python services iteratively and incrementally.
• Take ownership of key services and APIs—from hands-on coding through CI/CD, deployment to AWS, monitoring, and on-call support.
• Contribute to backend observability using tools like Datadog for logging, metrics, distributed tracing, and alerting.
• Participate in technical design discussions and contribute architectural insights, working with senior leaders to shape solutions.
• Ensure software follows modern engineering practices, including clean code, testing, automation, and modern backend architecture patterns.
• Support continuous improvement in code quality, reliability, performance, and developer experience.
• Translate business requirements into clear technical tasks and help validate assumptions and approaches.

Lead Engineer II – Backend, Python

• Build and scale income verification strategies for personal loans
• Leverage credit bureau + vendor data (payroll, cashflow, alternative data) to detect income inconsistencies and risk signals
• Define verification playbooks, decision rules, and escalation criteria for manual review
• Quantify and optimize trade-offs across:
• Approval & conversion rates
• Funding / booked loans
• Early delinquency & credit losses
• Design and run A/B tests and champion/challenger strategies
• Monitor performance using funnel metrics, cohort/vintage analysis, and risk segmentation
• Partner with Product, Data Science, Fraud, and Credit Underwriting
• Turn analysis into clear, high-impact recommendations

Senior Credit Risk Analyst – Verifications

Product Manager

• Develop a compelling product vision and roadmap aligned with company objectives and market opportunities for your pod
• Lead the end-to-end product development lifecycle, from ideation to launch, ensuring high-quality execution; driving clarity throughout the entire PDLC
• Utilize qualitative and quantitative insights and discovery techniques to deeply understand customer needs and pain point to drive your roadmap and future iterations
• Partner closely with engineering, general managers, design, data, marketing, and operations to drive innovation and deliver impactful solutions that balance customer and business needs
• Leverage metrics, A/B testing, and user feedback to make informed product decisions
• Be able to clearly tie the work of your team to the business outcomes that work enables, continuously iterating on the product using feedback, market trends and data until the outcome is achieved

Senior Product Manager

• Manage the daily business workflow with the team and assist in creating efficiencies
• Scheduling and workforce management
• Recruitment and interviewing
• New hire and ongoing training
• Quality monitoring and coaching
• Account audits and root cause analysis
• Complaint handling and customer escalations
• Performance reviews and development

Back Office Team Manager

Marketing

• Develop and own customer engagement strategies across the customer journey (onboarding, early month on book, retention, cross-sell, and re-engagement)
• Translate business objectives from Product and Lines of Business teams into actionable marketing plans for existing customers across products, including Unsecured Personal Loan, Best Egg Financial Health, Home Secure Loan and Vehicle Equity Loan
• Identify opportunities to deepen customer relationships and drive multi-product adoption
• Define success metrics and KPIs aligned to engagement, utilization, and retention goals
• Lead end-to-end execution of engagement strategy and marketing campaigns across channels (email, digital, mobile, etc.)
• Manage campaign workflows, timelines, and dependencies to ensure on-time and accurate delivery
• Partner with Brand and Compliance teams to develop and launch customer communications
• Oversee campaign setup, QA, and deployment processes

Engagement Marketing Manager

Product Operations

• Align: work closely with product leadership, Product Managers, and cross-functional business partners to ensure product work is clearly understood, decisions are communicated effectively, and teams are aligned on priorities, dependencies, and readiness.
• Enable: Provide the means for product teams to complete routine and strategic tasks themselves, as efficiently as possible, by administering key processes, maintaining tools and workflows, and bringing structure to how work is prepared, reviewed, and tracked.
• Improve: Work continuously and iteratively to improve how teams work by identifying bottlenecks, reducing time spent on non-core product activities, and strengthening the systems, governance, and operating rhythms that support high-quality product work.
• Product Operating Model and Product Development Life Cycle (PDLC) Support: Support and improve the flow of work from intake through discovery, assessment, planning, and delivery by ensuring requests are complete, handoffs are clear, and the right information is available at the right time.
• Intake and Initiative Readiness: Oversee the intake process and serve as a first line of review for incoming requests. Work with stakeholders to gather the required inputs, improve intake quality, and ensure work is ready for Product review and decision-making.
• Operating Rhythm and Meeting Support: Prepare, coordinate, and facilitate recurring forums such as Weekly Business Reviews, roadmap reviews, stakeholder meetings, and leadership sessions. Ensure materials are clear, decisions are captured, and follow-up actions are tracked to completion.
• Tools and Workflow Optimization: Maintain and improve the product management tech stack, including workflow hygiene, documentation practices, and reporting accuracy, to increase transparency and usability across Product and cross-functional teams.
• Governance and Process Support: Support and improve key operating processes including compliance reviews, cross-functional readiness, and other recurring governance needs that help the business interact effectively with Product.
• Cross-functional Project and Program Leadership: Lead or coordinate select cross-functional initiatives in partnership with Product Managers and leaders, driving alignment on scope, timelines, dependencies, risks, and execution across teams.
• Data-informed Decision-making: Use data, reporting, and operational insights to identify trends, inform process improvements, and help the Product organization continuously improve how it plans and executes work.
• Iterative Improvement: Ensure product operating processes, frameworks, and methodologies remain practical, valuable, and fit for purpose. Roll out improvements thoughtfully, with a strong change management mindset and a bias toward progress over perfection.
• Cross-functional Collaboration: Foster open communication and facilitate alignment between Product, Engineering, Design, Compliance, Operations, Marketing, and other stakeholders, ensuring teams are working effectively toward common goals.
• Team development: Work closely with the CPO and Product leadership to support onboarding, training, documentation, and repeatable ways of working that help members of the Product Organization perform at a high level within our product model.

Senior Product Operations Manager

Product Designer

• Design end-to-end servicing experiences across web and mobile, including bill pay and account management
• Turn requirements into clear user flows, polished UI, and effective UX content
• Partner with product, engineering, and data to deliver high-quality experiences
• Use data and research to identify friction, reduce errors, and improve completion rates
• Contribute ideas to improve the product while collaborating with senior designers and product managers
• Use AI tools to support research, ideation, and content development
• Apply and extend the design system to ensure consistency and clarity
• Present work clearly and iterate based on feedback.