Best Egg

Full-stack Engineer

• Assist in developing and implementing small features, enhancements, or bug fixes with guidance from experienced engineers.
• Contribute to codebases using modern programming languages and development frameworks.
• Write basic unit tests and help validate functionality of new features.
• Learn and follow team coding standards, development workflows, and documentation practices.
• Participate in debugging and troubleshooting issues with support from your team.
• Participate in Agile team ceremonies such as standups, sprint planning, and retrospectives.
• Collaborate with engineers, product managers, and QA partners to understand requirements and deliver solutions.
• Ask questions and seek guidance to better understand systems, tools, and engineering practices.
• Contribute ideas and feedback during team discussions.
• Build foundational skills in software development, debugging, testing, and system design.
• Gain exposure to modern engineering tools such as Git, CI/CD pipelines, and cloud platforms.
• Learn about large-scale systems and how software supports real business products.
• Receive mentorship from experienced engineers and participate in knowledge-sharing opportunities.

Software Engineer Intern

Security Operations

• Developing and maintaining security operations metrics and dashboards to improve visibility into SOC performance and support data-driven decision making
• Analyzing security data to identify trends, gaps, and opportunities for improvement, and presenting findings to the team.
• Supporting vulnerability management efforts by analyzing and helping drive remediation of out-of-SLA vulnerabilities across Service Desk, Infrastructure, and Product teams, improving SLA adherence and reducing risk exposure.
• Collaborating with cross-functional teams to understand remediation challenges and help drive resolution of security findings.
• Contributing to the improvement of security processes, including reporting, ticket workflows, and escalation paths.
• Assisting in documenting and refining security runbooks and operational procedures.

Security Operations Intern

Marketing

• Campaign Coordination & Execution
• Creating and managing the BEFH quiz process through the Outgrow tool
• Submit and manage creative and campaign requests to the Brand Team via JIRA
• Track progress of requests and follow up to ensure timely delivery
• Support the execution of BEFH (Best Egg Financial Health) communications
• Monitor campaign performance and delivery to ensure communications are running as scheduled
• Assist in reviewing reporting dashboards and flagging any issues or discrepancies
• Support ongoing optimization by identifying gaps or inconsistencies in campaign execution
• Calendar & Workflow Management

Marketing Engagement Intern

• Own end-to-end security operations including SOC, monitoring, and detection capabilities
• Oversee SIEM, EDR, and logging programs to ensure effective threat detection and response
• Manage internal and third-party security operations providers (e.g., MSSP)
• Continuously improve alert quality, detection coverage, and operational efficiency
• Act as technology incident commander for security events and incidents
• Lead operational response including triage, containment, eradication, and recovery
• Ensure incidents are managed in accordance with established procedures and SLAs
• Escalate critical and high-risk incidents to the CISO with clear analysis and recommendations
• Lead post-incident reviews and drive continuous improvement actions
• Own the operational lifecycle of vulnerability management including scanning, prioritization, and remediation tracking
• Ensure adherence to defined remediation timelines and SLAs
• Coordinate penetration testing activities and validation of remediation efforts
• Provide visibility into vulnerability risk and remediation progress
• Oversee logging and monitoring programs to ensure comprehensive visibility across the environment
• Drive development and tuning of detection use cases and alert logic
• Ensure effective integration of threat intelligence into detection and response processes
• Oversee operational response to phishing and email-based threats
• Ensure timely triage, analysis, and mitigation of reported phishing activity
• Partner with the Manager, Information Security on phishing trends and control improvements
• Ensure security controls are operating effectively across monitoring, incident response, vulnerability management, and access enforcement
• Identify control gaps, breakdowns, or inefficiencies and drive remediation
• Escalate systemic control issues and risks to the CISO and Technology Risk
• Develop and maintain operational metrics and KPIs (e.g., MTTR, vulnerability SLAs, alert volumes)
• Provide regular reporting on security operations performance and risk trends
• Identify opportunities to improve automation, tooling, and processes
• Lead and mentor security operations personnel
• Partner with Infrastructure, Engineering, DevSecOps, and Technology teams to implement and improve controls
• Support audits, regulatory assessments, and evidence requests related to security operations

Director of Security Operations

Backend Engineer

• Build and enhance backend services using Python (FastAPI)
• Develop and maintain REST APIs and webhook integrations
• Write and optimize SQL queries against relational databases
• Support vendor integrations and verification workflows
• Contribute to testing, debugging, and improving system reliability
• Collaborate with Product and Engineering to deliver features end-to-end

Summer Internship – Backend Software Engineering Intern

Manager

• Lead the design, standardization, and continuous improvement of reporting across our operations organization
• Design and implement scalable reporting frameworks, processes, and controls that ensure outputs are accurate, consistent, and aligned with executive and internal standards
• Validate metric logic, understand underlying data structures, and partner closely with analytics and data teams
• Serve as the central authority on KPI definitions, reporting change management, and reporting integrity

Senior Manager, Reporting Strategy – Standardization

• Design, develop, and deliver high-quality software iteratively and incrementally.
• Take ownership of key components and services—from hands-on coding to deployment and monitoring.
• Participate in technical design discussions and contribute architectural insights, working with senior leaders to shape solutions.
• Ensure software follows modern engineering practices, including clean code, testing, automation, and cloud-native patterns.
• Support continuous improvement in code quality, reliability, performance, and developer experience.
• Translate business requirements into clear technical tasks and help validate assumptions and approaches.
• Build and enhance distributed, event-driven, and cloud-native solutions in AWS.
• Apply cloud best practices—security, cost awareness, performance, and operational efficiency—under guidance of senior engineers.
• Contribute to observability through metrics, logging, tracing, dashboards, and alerts.
• Assist in performance tuning, resiliency improvements, and troubleshooting production issues to ensure system stability.
• Mentor and support junior engineers through pairing, code reviews, and knowledge sharing.
• Collaborate effectively with Product, Architecture, InfoSec, and DevOps to deliver well-aligned solutions.
• Contribute to a culture of learning, curiosity, and continuous improvement within the engineering team.
• Take ownership of core components or services.
• Deliver high-quality, production-ready code and contribute meaningfully to team goals.
• Build strong working relationships within the engineering and product teams.
• Lead development of one or more important services with increasing autonomy.
• Help improve system performance, scalability, and reliability.
• Support and elevate engineering practices through mentorship, reviews, and process improvements.

Lead Software Engineer II – .NET, Python

Risk

• Lead the standardization, governance, and control of reporting across operations organization.
• Design and implement frameworks, processes, and controls for accurate reporting.
• Serve as central authority on Key Performance Indicator (KPI) definitions and reporting integrity.
• Establish controls to ensure reporting accuracy and auditability.
• Define and institutionalize standardized KPI definitions across operations.
• Oversee executive-level reporting packages for clarity and strategic alignment.
• Own reporting documentation and control artifacts for internal audit and control review.

Senior Manager, Operations Reporting – Governance

Director

• Establish and lead a robust first line of defense (1LOD) control environment supporting a critical operational function within Best Egg.
• Partner closely with operational leadership to design, implement, and continuously improve the control framework that ensures effective risk management, regulatory compliance, and operational excellence.
• Build and lead a program focused on identifying risks, implementing preventative and detective controls, monitoring operational performance, and strengthening governance across processes, vendors, and partner activities.
• Serve as a key liaison between Operations, Risk, Compliance, Legal, and Internal Audit to ensure the business maintains a strong and scalable control environment while continuing to innovate and grow.
• Design, implement, and mature a comprehensive first line of defense control program supporting a core operational department.
• Establish standardized frameworks for risk identification, control design, documentation, and monitoring across key processes.
• Develop and maintain process risk assessments (RCSA), control inventories, and control testing methodologies aligned with enterprise risk standards.
• Ensure the department maintains strong governance over operational, regulatory, and third-party risks.
• Partner with operational leaders to identify key risks across processes, systems, vendors, and customer interactions.
• Establish monitoring routines and performance metrics that identify emerging risks, control breakdowns, or operational vulnerabilities.

Director, First Line Controls

Business Analyst

• Support the execution and ongoing evolution of Best Egg’s competitive intelligence program by developing working knowledge of Best Egg’s direct competitors, contributing to priority research initiatives, tools, and processes.
• Collaborate and build relationships with stakeholders across Best Egg to understand and deliver competitive intelligence needs and support decision-making with timely insights.
• Prepare briefs and summaries, while telling the story around CI and market topics that highlight key details, players, consumer perspectives, and business implications through ad hoc work, as well as regularly scheduled weekly, monthly, and quarterly objectives.
• Monitor, classify, synthesize, and summarize key competitor activities including news, financial reporting, and marketing channels (direct mail, digital, social, etc.).
• Track broader macroeconomic, fintech, financial services, personal finance, and technology trends through primary and secondary resources, and collaborate with cross-functional partners to translate findings into insights.
• Maintain datasets and contribute to routine reporting (monthly, quarterly) on competitor activity using tools such as Excel, PowerPoint, and other internal tools by leveraging SQL, Python, and other relevant data methods.
• Support vendor and data subscriptions by helping ensure tools are used effectively and insights are shared broadly.

Insights Analyst

Collections

• Analyze, redesign, and execute a modern, data-driven collections and recovery strategy for personal loan portfolio.
• Serve as the primary architect and executor of a new approach rooted in personalization, AI/ML modeling, segmentation, multi-channel engagement.
• Conduct a full diagnostic of existing treatment paths, channel dependency, saturation levels, and performance breakpoints.
• Design new segmentation frameworks, risk-based treatment paths, and personalized engagement journeys.
• Build and deploy AI/ML-informed strategies, including repayment propensity models, roll prediction, and next-best-action recommendations.
• Reduce reliance on phone outreach by expanding digital-first strategies across SMS, email, IVR, self-service, and automated flows.
• Define and own the evaluation of strategy effectiveness (cure rates, roll rates, loss mitigation).

Director of Collections Strategy – Implementation

Lead Software Engineer

Frontend Engineer

• Design, develop, and deliver high-quality software iteratively and incrementally.
• Take ownership of key components and features—from hands-on coding to deployment and monitoring.
• Contribute to frontend observability using tools like Datadog and Fullstory for error tracking, performance monitoring, and user session analysis.
• Participate in technical design discussions and contribute architectural insights, working with senior leaders to shape solutions.
• Ensure software follows modern engineering practices, including clean code, testing, automation, and modern frontend architecture patterns.
• Support continuous improvement in code quality, reliability, performance, and developer experience.
• Translate business requirements into clear technical tasks and help validate assumptions and approaches.

Lead Software Engineer II – Frontend

Platform Engineer

• Design, build, and deploy data platform components across Snowflake, AWS, and the broader technology stack.
• Architect, implement, and support data capabilities including automations, integrations, interfaces, and underlying infrastructure.
• Develop, maintain, and optimize CI/CD pipelines to ensure reliable and repeatable data delivery.
• Implement and manage monitoring, logging, and alerting frameworks to ensure the availability, quality, and performance of data assets.
• Serve as a data leader, data champion and subject‑matter expert for engineering, product, and business teams, providing mentorship and guidance to junior engineers.
• Collaborate with cross‑functional teams to identify, troubleshoot, and solve complex technical and data‑related challenges.
• Ensure adherence to security, privacy, and compliance standards, including SOC2 and PCI‑DSS.

Data Platform Engineer II

• Design, develop, and deliver high-quality software iteratively and incrementally.
• Own end-to-end implementation, deployment, and operational support for complex systems.
• Lead design discussions, create architecture diagrams, and drive sound technical decision-making.
• Conduct deep code reviews focused on correctness, maintainability, and long-term sustainability.
• Improve performance, reliability, and scalability of critical systems.
• Translate complex business needs into clear technical requirements and challenge assumptions where needed.