Best Egg

Product Manager

• Influence your pod’s roadmap to align with company objectives and market needs and opportunities.
• Become an evangelist and expert in your product area.
• Lead the product development lifecycle for your focus areas, ensuring high-quality execution and clarity to stakeholders and the organization.
• Utilize qualitative and quantitative insights and discovery techniques to understand customer needs and pain point to recommend changes to roadmap and future iterations.
• Partner closely with engineering, general managers, design, data, marketing, and operations to drive innovation and deliver impactful solutions that balance customer and business needs.
• Leverage metrics, A/B testing, and user feedback to make informed product decisions.
• Analyze post-launch results, and recommend next steps to improve outcomes.

Director

• Develop verification strategies for loan products in acquisition to optimize profitability, improve revenue, minimize credit losses, and improve customer lifetime value.
• Build new decisioning infrastructure leveraging external and internal data to advance segmentation techniques and predictive models for consumer lending programs such as identity, income and employment verification.
• Design champion/challenger tests and monitoring and evaluate test results and recommend credit policy changes.
• Develop benchmarking analysis and quantitative optimization frameworks for portfolio assessment including evaluation of credit risk, financial performance, and P&Ls.
• Analyze credit strategies performance and credit score effectiveness, MIS, and performance trends.
• Communicate performance strategies evaluation to stakeholders, senior management, and regulators.
• Maintain overall risk and return targets for investors particularly in a changing economic environment.
• Lead a team of analysts and partner with Decision Science, Marketing, Finance, Operations, Technology, Compliance, Legal, and other functional teams to achieve credit strategy goals.

Senior Director of Verification Strategy

Risk

• Serve as the enterprise owner for the transaction risk governance framework, establishing clear processes, standards, and controls to meet internal and external approval standards.
• Act as the single point of accountability for end-to-end transaction governance by identifying, documenting, and securing all required approvals while maintaining transparency and audit readiness.
• Advise senior leadership on key risks and opportunities, providing actionable recommendations.
• Engage directly with executives and functional leaders internally and externally to facilitate alignment, drive decisions, and resolve escalations.
• Manage relationships with external partners, obtaining required approvals and negotiating outcomes supported by clear rationale and analysis.
• Build a repeatable, scalable governance process with standardized templates, documentation, tooling and automated tracking.
• Maintain centralized decision and exception logs, ensuring timely follow-up and escalation to the CRO or C-suite when appropriate.
• Collaborate across first and second lines of defense to ensure effective identification, measurement, and mitigation of enterprise risks.
• Help build and mature a Risk Control Self-Assessment (RCSA) Program aligned to our Bank requirements, ensuring appropriate risk identification, control design, and testing.
• Lead risk reporting program and team, ensuring accuracy, timeliness, and insight.
• Act as a key stakeholder in developing the Data Governance Program and ensuring risk reporting draws from a single, trusted source of truth.
• Continuously assess and evolve risk programs as business priorities and regulatory requirements change.

Senior Director, Risk Management

Manager

• Accountable executive for the Home Secured Loan P&L – including setting revenue goals, managing investments, and optimizing costs.
• Define the product strategy and customer experience - Develop a 3+-year vision aligned with Best Egg’s broader strategic goals.
• Design a digital-first low-friction customer experience that differentiates Best Egg from traditional home equity lending.
• Adjust strategy dynamically based on market performance, competitive trends, and data insights.
• Leverage customer insights and design thinking to define a differentiated value proposition across multiple customer segments.
• Identify and prioritize expansion opportunities such as HELOCs, home improvement loans, and hybrid lending products.
• Launch and operationalize the business
• Create end to end customer journeys – from application and underwriting to servicing and repayment.
• Lead go-to-market strategy, including MVP definition, launch timelines, and multi-state rollout.
• Build or partner to establish infrastructure for underwriting, collateral valuation, title verification, closing and servicing.
• Develop multi-year forecasts and manage key financial and operational KPIs.
• Collaborate with Marketing, Credit, and Capital Markets to refine acquisition, pricing, and loan funding strategies.
• Partner with legal, compliance, and operations to ensure adherence to all applicable regulations and state-specific requirements.
• Collaborate with Capital Markets and Investor Relations to align product features and risk profiles with investor expectations.
• Determine appropriate resource allocation (dedicated vs. shared, internal vs. vendor)
• Lead a high-performing cross-functional leadership team across Product, Risk, Marketing, Operations, and Technology
• Foster a culture of collaboration, innovation and accountability.
• Mentor and empower team members to operate with ownership, speed and excellence.
• Manage external stakeholder relationships
• Build and maintain relationships with partner banks, servicers, and compliance advisors.
• Serve as an external advocate for Best Egg’s Home Secured Lending initiative, enhancing brand credibility in the market.

General Manager – Home Secured Lending

Data Scientist

• You are empowered to influence our marketing outreach initiatives by building and utilizing your robust models.
• Take ownership of a rich library of machine learning tools and enjoy authority to continue to research efficient and effective strategies.
• Access a deep set of applications, bureau, web, and alternative data to gain insights and convert these insights into actionable outreach strategies and models.
• Build end-to-end machine learning pipelines including data extraction, feature engineering, model building, performance evaluation, and implementation.
• Collaborate with key marketing stakeholders to deliver self-service tools they can leverage to make optimal marketing decisions for the business
• Leverage modern suite of AI applications to optimize your workflow and help push the company forward

Data Scientist – Product DS

• Build and enhance credit risk models (e.g., Gen5B Shadow/Gen6, and Autonomous Underwriting) to improve credit predictability and manage portfolio risk.
• Work with MLOps, Feature Platform, Credit Strategy, and Implementation teams to build adaptive modeling pipelines that connect model insights directly to automated, production-ready decision flows.
• Keep our modeling framework responsive to changes in credit quality and macroeconomic trends.
• Conduct exploratory data analysis and experiment tracking to identify key risk drivers and optimize model performance.
• Own Python project structure, CI/CD setup, and end-to-end testing for reliable model delivery.
• Partner with MLOps and Feature Platform to maintain model pipelines (Metaflow, SageMaker, etc.) and streamline model deployment.
• Support model deployment and validation to make sure that models run reliably in production and deliver consistent results.
• Improve overall development efficiency through standardization, automation, version control, and reproducibility.
• Expand monitoring frameworks to underwriting models.
• Support bank and compliance reviews of model performance, PSI/CSI analysis, reject inference, and validation.
• Maintain audit-ready documentation and data transparency for internal and external partner reviews.
• These efforts complement the broader model monitoring and compliance initiatives led by the Credit DS team.

Data Scientist – Credit

• Develop a compelling product vision and roadmap aligned with company objectives and market opportunities for your pod. Be the evangelist and expert in your product area.
• Lead the end-to-end product development lifecycle, from ideation to launch, ensuring high-quality execution; driving clarity throughout the entire PDLC.
• Utilize qualitative and quantitative insights and discovery techniques to deeply understand customer needs and pain point to drive your roadmap and future iterations.
• Partner closely with engineering, general managers, design, data, marketing, and operations to drive innovation and deliver impactful solutions that balance customer and business needs.
• Leverage metrics, A/B testing, and user feedback to make informed product decisions.
• Be able to clearly tie the work of your team to the business outcomes that work enables, continuously iterating on the product using feedback, market trends and data until the outcome is achieved.

Senior Product Manager

Administration

• Manage and support Mobile Device Management (MDM) tools (e.g., Intune, Jamf), including policies, profiles, and reporting.
• Manage AWS Workspaces, including image creation and provisioning.
• Assist with implementation of enhancements to Jira Service Management (JSM) workflows, SLAs, and automation rules.
• Maintain service desk portals and knowledgebases.
• Manage JSM projects, SLAs, request types, and workflows.
• Assist with automation and scripting to streamline support and operations.
• Troubleshoot endpoint-related issues and escalate as necessary.
• Create and maintain endpoint baselines, images, and device compliance standards.
• Collaborate with IT team leads on endpoint-related projects and deployments.

Endpoint Administrator

• Project Management: Plan, schedule, and track project timelines and milestones using appropriate tools. Manage changes to project scope and schedule to keep the project plan accurate, updated, and reflective of authorized project changes.
• Stakeholder Communication: Serve as the primary point of contact for project communications, effectively communicating project expectations to team members and internal and external stakeholders in a timely and clear fashion.
• Delivery Management: Organize, schedule, and deliver each phase of product delivery – story refinement, prioritization, resource allocation, coordination and assistance in UAT and PVT Testing, change management, & deployment
• Maintain delivery best practices and documentation.
• Team Leadership: Lead and motivate project teams, facilitating the collaboration of cross-functional teams to achieve project goals and deliverables.
• Risk Management: Identify potential risks and devise contingency plans to manage them effectively.
• Quality Assurance: Ensure that all products meet the required standard of quality through regular testing and reviews.
• Continuous Improvement: Analyze project outcomes and processes and initiate continuous improvement efforts to enhance the efficiency and effectiveness of product delivery.