Site Reliability Engineer

Best Egg

Site Reliability Engineer leading technical recovery and reliability improvements for a market-leading financial platform. Collaborating with teams to enhance operational resilience and mentoring engineers.

Posted 7/14/2026full-timeWilmington • 🇺🇸 United StatesMid-LevelSenior💰 $120,000 - $140,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading technical recovery efforts, optimizing observability strategies, and mentoring engineers in production support and incident response. Proficient in troubleshooting and improving operational practices through automation and effective communication.

Highest-signal resume keywords

Production SupportIncident ResponseDatadog MonitoringAWS OperationsPython Scripting

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

TroubleshootingReliability EngineeringRoot Cause AnalysisAutomationTelemetry Coverage

Soft Skills

Clear CommunicationMentoringInfluencing Decisions

Tools & Technologies

DatadogJAMSGoAnywhereXMatters

Industry Keywords

Incident RecoveryOperational RiskAlert QualityService Support Practices

Tech Stack

Tools & technologies

AWSCloudPython

About the role

Key responsibilities & impact

Lead technical recovery efforts for major incidents, coordinating triage, evidence review, restoration actions, and validation
Optimize observability strategy, alert quality, dashboard standards, and telemetry coverage across multiple services
Drive reliability initiatives that reduce recurring failures, noisy alerts, manual work, and operational risk
Mentor associate engineers on troubleshooting methods, RCA evidence, runbook quality, and production support judgment
Influence engineering decisions by identifying reliability risks, missing telemetry, supportability gaps, and resiliency patterns
Improve JAMS, GoAnywhere, Datadog, xMatters, and service support practices through automation and standards
Partner with leaders and technical teams to prioritize remediations based on customer impact, business impact, and operational exposure

Requirements

What you’ll need

Hands-on familiarity with production support, monitoring, alerting, and incident response practices
Working knowledge of Datadog dashboards, monitors, logs, metrics, and APM concepts
Ability to troubleshoot application, infrastructure, batch, or file transfer issues using runbooks and telemetry
Exposure to AWS or cloud operations and scripting with Python, PowerShell, Bash, or similar tools
Clear communication skills during incidents, service requests, and post-incident follow-through
Strong experience leading production incident recovery and cross-system reliability investigations
Ability to mentor engineers and influence technical decisions without direct authority

Benefits

Comp & perks

Pre-tax and post-tax retirement savings plans with a competitive company matching program
Generous paid time-off plans including vacation, personal/sick time, paid short--term and long-term disability leaves, paid parental leave, and paid company holidays
Multiple health care plans to choose from, including dental and vision options
Flexible Spending Plans for Health Care, Dependent Care, and Health Reimbursement Accounts
Company-paid benefits such as life insurance, wellness platforms, employee assistance programs, and Health Advocate programs
Other great discounted benefits include identity theft protection, pet insurance, fitness center reimbursements, and many more!