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About the role
Key responsibilities & impact- Design end-to-end servicing experiences across web and mobile, including bill pay and account management
- Turn requirements into clear user flows, polished UI, and effective UX content
- Partner with product, engineering, and data to deliver high-quality experiences
- Use data and research to identify friction, reduce errors, and improve completion rates
- Contribute ideas to improve the product while collaborating with senior designers and product managers
- Use AI tools to support research, ideation, and content development
- Apply and extend the design system to ensure consistency and clarity
- Present work clearly and iterate based on feedback.
Requirements
What you’ll need- 3–5+ years of product design experience, ideally in fintech or other transactional products
- Experience designing flows related to payments, account management, or task completion
- Strong UX and UI skills with attention to detail and craft
- Strength in UX content and an understanding of how language drives clarity and trust
- Working knowledge of AI tools in the design process, with a willingness to deepen that practice
- Ability to take direction while contributing ideas and improvements
- Strong collaboration skills and comfort working with cross-functional teams
- A portfolio that shows clear thinking, execution, and impact.
Benefits
Comp & perks- This position is also eligible for an annual incentive bonus based on individual and company performance.
- Yearly incentive bonus target 30% of base salary.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product designUX designUI designuser flowsdesign systemcontent developmentdata analysiserror reductioncompletion rate improvementattention to detail
Soft Skills
collaborationcommunicationcreativityadaptabilityfeedback iterationproblem-solvingdirection takingidea contributioncross-functional teamworkclarity in language