Beneva

Claims Specialist

• Integrate into the Property Claims team, support and review
• Process and ensure continuity of claim files
• Conduct necessary investigations on claims files
• Assess the extent of damages and prepare estimates
• Coordinate activities of various stakeholders
• Make decisions on claims payments
• Verify invoices submitted by policyholders and suppliers
• Determine indemnities according to the insurance contract
• Identify potentially fraudulent files
• Assess recovery possibilities
• Authorize claim settlements
• Provide recommendations to personal insurance management

Claims Adjuster

Learning and Development

• Serve as a consultant to partners by assessing their needs and supporting them in selecting and implementing appropriate learning solutions
• Recommend learning strategies that consider sector-specific requirements, organizational objectives, and the business context
• Prioritize learning needs with partners to maximize impact
• Support partners in planning and monitoring learning-related projects
• Evaluate learning transfer and measure the impact of training initiatives to ensure sustainability and effectiveness
• Participate in strategic projects, particularly those related to skills development and the evolution of learning practices
• Collaborate with team members by sharing knowledge, contributing to continuous improvement initiatives, and providing support to colleagues in executing their projects

Organizational Learning Consultant

Analyst

• Resolve incidents, problems and service requests
• Ensure maintenance, monitoring and support of production systems
• Ensure the integrity, consistency and availability of delivered services
• Propose fixes or workarounds and implement corrections when applicable
• Estimate effort and duration required to develop solutions
• Follow development and production operations methods, standards and rules
• Design and perform unit tests
• Design and prepare production deployment plans for solutions
• Review code produced by other developers on the team
• Write and update the knowledge base
• Participate in various committees related to operations and production support
• Perform any other tasks related to the role
• Manage and provide database scripts and data models (Ingres and Oracle)
• Participate in database upgrade activities during production deployments
• Analyze Ingres logs and error logs in collaboration with the ACL and Reflex teams
• Respond to internal and external audit requests related to data access or extractions
• Maintain and adjust permissions on database objects
• Ensure availability and evolution of database extraction tools
• Support development teams with database restorations and validations
• Participate in data migration activities, production deployment preparations and post-deployment follow-ups
• Collaborate with infrastructure teams for DBMS upgrades, database client testing and OpenVMS migrations

Analyst Developer

• Contribuer à l’analyse des besoins et à l’élaboration de la solution Genesys Cloud CX
• Assurer la rédaction de spécifications fonctionnelles
• Préparer des cas de tests et faire les essais des fonctionnalités développées
• Communiquer avec les ressources techniques et d’affaires pour comprendre les solutions à mettre en place
• Travailler en étroite collaboration avec les autres équipes « produit »
• Participer au support applicatif des solutions orientées clients

Solution Analyst

Consultant

• Practice governance
• Measure value stream performance and assess the maturity of the various components of the IT asset management practice
• Integrate the IT asset management practice into corporate governance
• Make recommendations to various decision-making bodies
• Act as an expert advisor to managers and committees
• Ensure planning and full lifecycle management of IT/technology assets

Claims Adjuster

Organizational Learning Consultant

Analyst Developer

Solution Analyst

ITAM Practice Consultant