Benefex

Pre-sales Engineer

• Collaborate with the Sales team to understand prospective Customers' needs and objectives.
• Conduct product demonstrations and present customized solutions to showcase the value and capabilities of Benifex's OneHub technology platform.
• Translate prospective customer requirements into comprehensive proposals, outlining the benefits and ROI of implementing our solutions.
• Address technical and functional questions regarding the platform and integrate feedback into the sales process.
• Assist in contract negotiations by providing insights on solution requirements and pricing structures.
• Leverage your experience as a benefits consultant to offer strategic guidance on employee benefits programs.
• Design and deliver tailored recommendations and solutions to optimize the effectiveness and cost-efficiency of their benefits offerings.
• Stay updated on industry trends, regulatory changes, and emerging best practices in employee benefits to provide thought leadership and advice to Customers.
• Contribute to the development and enhancement of Benifex's thought leadership initiatives, such as whitepapers, webinars, and industry events.

Pre-Sales Consultant, Employee Benefits

Consultant

• Deliver projects with international customers
• Lead the collaboration with customers, their brokers and benefit providers globally throughout the project, as part of a cross-functional project team
• Gather and document customer requirements, producing detailed designs that address specific customer needs while adhering to best practices
• Work with your technical colleagues to design solutions that help customers to achieve their overall project goals, ensuring feasibility of requirements can be delivered within our technology
• Think outside the box to identify possible risks and exceptions in the design, with the aim of producing a robust end-to-end solution
• Deliver with a focus on achieving an excellent user experience for both employees and customer administrators alike
• Develop trusted advisor relationships with customer stakeholders
• Lend your expertise on customer requirements, benefits and Benifex solutions to others within the business
• Support product development initiatives
• Assume the role of the Benifex solution expert in sales meetings
• Share knowledge of the technical set-up of benefits and how to integrate suppliers with both internal and external stakeholders
• Contribute to library of best practices
• Create lean, standardized processes for implementing benefits
• Continuously research and grow your knowledge of the global benefit market
• Be an internal role model for the wider consulting teams, living and breathing the high standards we expect and helping develop others to achieve the same

Solution Consultant

Solutions Engineer

• Collaborate with the Sales team to understand prospective Customers' needs and objectives
• Conduct product demonstrations and present customized solutions to showcase the value and capabilities of Benifex's OneHub technology platform
• Translate prospective customer requirements into comprehensive proposals, outlining the benefits and ROI of implementing our solutions
• Address technical and functional questions regarding the platform and integrate feedback into the sales process
• Assist in contract negotiations by providing insights on solution requirements and pricing structures
• Leverage your experience as a benefits consultant to offer strategic guidance on employee benefits programs
• Design and deliver tailored recommendations and solutions to optimize the effectiveness and cost-efficiency of their benefits offerings
• Stay updated on industry trends, regulatory changes, and emerging best practices in employee benefits to provide thought leadership and advice to Customers
• Contribute to the development and enhancement of Benifex's thought leadership initiatives, such as whitepapers, webinars, and industry events

Solutions Consultant, Pre-Sales, Employee Benefits

Account Executive

• Prospect and target potential clients, leading to effective meetings and engaging software demonstrations
• Conduct pre-sales activities, implement marketing strategies, showcase software demos, and create compelling business cases
• Identify client needs and craft strategic solutions that align with business objectives
• Manage the full sales cycle, from contract negotiation to closure
• Actively participate in marketing and pre-sales events, webinars, and client-related activities
• Work across the Nordic region with a focus on Denmark and Norway
• Collaborate with a driven sales team based in Stockholm and Copenhagen

Enterprise Account Executive

• Own a portfolio of customers, responsible for new customers and renewals, leading smaller implementations and supporting Seniors/Leads on larger implementations
• Gather and document customer requirements, producing detailed designs addressing specific customer needs while adhering to best practices
• Design technical solutions ensuring feasibility within company technology
• Configure OneHub to meet customer requirements
• Guide customers through Customer Acceptance Testing (CAT) phase, ensuring communication and facilitating testing process
• Self-organise and manage work schedule and future utilisation planning
• Collaborate with internal and external stakeholders to ensure streamlined communications and successful outcomes
• Proactively mitigate risks within project portfolio, working closely with the Manager to solve issues
• Ensure project collateral and tracking measures are accurate at all times
• Achieve high quality outcomes for customers measured against defects raised, timeliness and NPS

Platform Delivery Consultant

Manager

Who are Benifex? We are a fast-moving technology company, and one of the most successful providers of online reward and benefits solutions in the world. Benifex’s mission is to build remarkable experiences that employees love. Today Benifex supports more than five million employees in over 3,000 organisations across more than 100 countries.
Role Overview: You will be managing a designated four-person team of Consultants (across both health and risk) in achieving best outcomes for customers by overseeing the advice, broking and consultancy given on their personal portfolio of customers as part of overall renewal projects, ensuring these are delivered on time and with accuracy. The successful candidate will also be expected to maintain their own portfolio of Health or Risk customers.
Responsibilities: Give advice on, broker and maintain an existing portfolio of Group Health or Group Risk policies and benefits for Benifex customers
Manage multiple customer projects and work assignments in line with wider Benifex customer projects and keep to any associated deadlines
Deliver personal new business and new recurring revenue targets through extended services whilst contributing to the overall targets of Corporate Benefits
Identify and apply customer demands, needs and aspirations against alternative services and products available within Benifex by working with the Customer Success Team, Wellbeing, and other teams
Work on complex RFPs, procurement and onboarding projects, interpreting gap analysis of benefits, and sympathetically addressing any existing benefit design issues for customers and prospects
Manage a designated team of Consultants in achieving best outcomes for customers by overseeing the advice, broking and consultancy given on their personal portfolio of customers as part of overall renewal projects, ensuring these are delivered on time and with accuracy
Peer review reports and other advice delivery means, to ensure customers are receiving accurate advice within the regulatory framework and developing the team of Consultants to identify further needs for customers where appropriate, and identify areas to improve their overall consulting, technical and Benifex knowledge
Assist in managing complex customer requirements and provide support on customer allocations where required
Manage a team of Consultants to achieve overall growth within our Corporate Benefits department as well as helping them to achieve their personal financial targets and wider team targets
Assist, train, observe and mentor the team of Consultants to develop their sales techniques to benefit the growth of the Corporate Benefits department

Consulting Manager, Broking

Project Manager

• Lead complex B2B implementations and further development of our SaaS solution for both new and existing customers
• Establish strong collaboration internally and externally, aligning customer expectations with delivery
• Ensure projects are delivered on time, within budget, and with high product adoption and customer satisfaction
• Work closely with integration, configuration, and content specialists, taking ownership from first customer contact through to launch
• Identify value-creating opportunities for the customer and build engagement through stakeholder management
• Plan squad resources and customer deliverables proactively to ensure efficient and profitable launches
• Manage all Nordic customers across public and private sectors within Delivery team

Senior Project Manager

Financial Planning and Analysis

• Responsible for ensuring all revenue is accurately processed.
• Full ownership of the Revenue and Billing Contract files, ensuring all contracts are accurately reflected.
• Complete month end activities, including full reconciliation of all invoicing and commission payments, processing of month end and year end journals within the deadlines.
• Ensuring all revenue is recognised in line with revenue recognition policy / standards.
• Taking ownership of internal and external queries effectively and efficiently.
• Continuing to seek improvements to processes and leverage technology for automation.
• Providing weekly revenue updates to senior management team.
• Supporting in the creation of monthly board packs.
• Supporting with audit external audit queries.

Finance Assistant

Procurement

• Manage negotiation and contracting for all agreements and day-to-day management of contracts in line with the Procurement Policy
• Deliver sustainable savings across the supply base
• Ensure procurement decisions align with ESG principles and best practice
• Manage multiple procurement projects and contract renewals concurrently, prioritising to meet objectives and deadlines
• Plan on a monthly, quarterly, annual basis to develop a procurement pipeline
• Partner with senior stakeholders to deliver strategic priorities with third party support
• Build and maintain long-term relationships with vendors and suppliers
• Provide consultancy support and market insights to stakeholders considering tenders or changing suppliers

Sourcing Manager

• Own a portfolio of customer projects, split across new customer implementation projects and customer renewal projects.
• Plan, implement, and track simultaneous customer projects, ensuring projects are delivered on time, to agreed standard.
• Create and maintain detailed project plans which identify and sequence activities needed to complete the project.
• Manage issues, risks and project change requests to ensure successful and on-time project delivery.
• Produce and deliver compelling, clear and succinct project documents using multiple inputs and data sources.
• Deliver project presentations to Senior Customer representatives and key stakeholders.
• Develop trusted advisor relationships with senior level customers, including internal Executive teams across multiple clients.

Business Development Rep

With the continued success of our new business team we are looking to hire multiple Business Development Representatives in the UK.
You'll partner with one of our seasoned Account Executives or Directors, selling the Benifex OneHub product suite to customers across mid market and enterprise.
Creating new business opportunities with and finding ways to bring value to HR, Benefits and Rewards Leaders.
This role is predominantly focused on outbound new business.
Generate qualified leads and arrange meetings for your Account Executive/Director
Identify opportunities through inbound and outbound activity across multiple channels.

Business Development Representative

Sales Development Rep

• Drive growth in the Nordic market by generating opportunities and building a qualified pipeline for the Nordic enterprise sales team.
• Book qualified meetings for the Nordic enterprise sales team.
• Prospect via cold calls, LinkedIn, and email campaigns.
• Create, run, and evaluate outbound sales sequences.
• Qualify inbound leads and convert them into opportunities.
• Drive awareness by inviting target accounts to webinars and sharing content.
• Collaborate with Sales Managers and Marketing on creative outreach campaigns.
• Share activity updates and results in sales meetings.
• Receive coaching from experienced managers and work closely with a collaborative SDR team.

Sales Development Representative

Risk

We have an exciting opportunity for an Associate Consultant to join our wonderful Corporate Benefits team! This is an ideal internal progression step for those wanting to take the next step into broking consultancy.
As an Associate Risk Consultant you will provide consultancy services on Risk Benefits to a portfolio of mid to high value customers who will predominantly be based on our online flexible benefits platform - OneHub.
Managing, retaining, and growing corporate customers that span multiple service lines within Group Risk such as Group Life Assurance, Income Protection, Critical Illness, Travel Insurance and Partner Life Assurance etc.
Contributing to profitable revenue growth across multiple services and the achievement of the Corporate Benefits’ team strategy, plans and targets.
Build detailed knowledge of each of customer account, their risk strategy/approach and decision makers to fully understand their aims, objectives and ambitions.
Secure broking meetings, coordinating relevant product and service experts and stakeholders as required.
Compile and lead high quality presentations and negotiations.
Expand the level of business within existing services and expand the number of services per customer (cross sell).
To ensure timely delivery of agreed services to the client in line with the Benifex project plan.
Work closely with Benifex Client Service Directors and Strategic Consultancy team members to deliver terms as required by the business.
This may involve weekly project calls and attending and presenting at quarterly client meetings

Associate Risk Consultant

We have an exciting opportunity for an Health Consultant in our wonderful Corporate Benefits team!
This is an ideal progression step for those wanting to take their next step in broking consultancy.
As a Health Consultant you will provide full consultancy services on Health Benefits to a portfolio of mid to high value customers who will predominantly be based on our online flexible benefits platform - OneHub.
Manage, retain, and grow corporate customers that span multiple service lines within Healthcare, such as PMI, Dental, Cashplan, EAPs and Health Assessments.
Contributing to profitable revenue growth across multiple services and the achievement of the Corporate Benefits’ team strategy, plans and targets.
To build detailed knowledge of each of customer account, their health & wellbeing strategy/approach and decision makers to fully understand their aims, objectives and ambitions.
Secure broking meetings, coordinating relevant product and service experts and stakeholders as required.
Compile and lead high quality presentations and negotiations.
Expand the level of business within existing services and expand the number of services per customer (cross sell).
To ensure timely delivery of agreed services to the client in line with the Benifex project plan.
Work closely with Benifex Client Service Directors and Strategic Consultancy team members to deliver terms as required by the business.
This may involve weekly project calls and attending and presenting at quarterly client meetings

Health Consultant

Data Scientist

• Lead the UK team of Data Services Specialists managing inbound/outbound processing of HR data and reporting.
• Act as first point of contact for issues/escalations and investigate, resolve and represent the team.
• Ensure the team hit SLAs for internal and external customers and maintain quality standards.
• Drive continual improvements, define roadmap and reshape the department to enable scaling.
• Own, develop and maintain training/documentation within the team and complete regular management reporting.
• Serve as coach and leader, developing team skills, driving KPIs/OKRs and maintaining engagement.
• Drive process improvement, change management and cross-functional collaboration while maintaining confidentiality.

Head of Data Services

Sales

• Interim Sales Enablement Specialist focusing on onboarding, training, and sales performance in the Nordics.
• Create, program, and deliver onboarding and ongoing enablement sessions for Sales and Customer Success teams.
• Drive the successful delivery of a formalized Customer Success Academy, including onboarding programs and training material in the CMS.
• Support the rollout and adoption of MEDDICC across the global sales team.
• Work closely with Sales, Marketing, Product Marketing, and Revenue Operations to ensure alignment of enablement initiatives.
• Report to the Head of Enablement in the UK; 1-year temporary role with possibility to extend.
• Locations: Stockholm, Gothenburg, or Malmö; hybrid working model; start from October; full-time, 100%.

Interim Sales Enablement Specialist

• Own solution design & delivery
• Lead collaboration with clients, brokers, and providers throughout the project lifecycle
• Collect and document client requirements and translate them into clear solution designs
• Work closely with technical colleagues to ensure solutions are feasible and aligned with client goals
• Identify potential risks and create resilient end-to-end solutions
• Ensure an excellent user experience for both employees and administrators
• Build trusted relationships with key client stakeholders
• Share your expertise internally
• Support product development and contribute to internal solution best practices
• Join sales meetings as a solution expert when needed
• Share insights about technical benefit setups and integrations
• Help improve and standardize internal implementation processes
• Stay up to date on global benefits trends and bring that knowledge to the team
• Be a role model within the consulting team, setting high standards and mentoring others

Solution Consultant, German Speaker

• The Solution Consultant plays a critical role in the success of any project, acting as a bridge between the client and the internal technical team.
• Engage with clients and providers to gather all relevant requirements needed to design a Benifex best practice solution.
• Coordinate collaborative design processes within cross-functional project teams and guide clients and providers to the Benifex best practice solution.
• Deliver tailored, high-quality employee benefit solutions across global markets.
• Own solution design & delivery and lead collaboration with clients, brokers, and providers throughout the project lifecycle.
• Collect and document client requirements and translate them into clear solution designs; work closely with technical colleagues to ensure feasibility and alignment with client goals.
• Identify potential risks and create resilient end-to-end solutions; ensure an excellent user experience for employees and administrators.
• Build trusted relationships with key client stakeholders; share expertise internally and support product development and internal solution best practices.
• Join sales meetings as a solution expert when needed; share insights about technical benefit setups and integrations; help improve and standardize internal implementation processes.
• Stay up to date on global benefits trends and mentor others within the consulting team.

Customer Success Manager

• Lead a global team of c.30 responsible for managing a portfolio of over 400 Benifex customers.
• Shape the strategy for how we enable the CSM team to provide further value to our customers.
• Nurture and develop high performing Customer Success Managers, accelerating people’s career journeys.
• Develop and execute strategies to turn customers into advocates through referral programs, testimonials, case studies, and community engagement.
• Ensure our customers realise the full value of the product suite available to them; including onboarding and training.
• Monitor and improve customer sentiment using NPS and other feedback mechanisms.
• Work alongside the Head of Customer Excellence to implement and execute improvement strategies for NPS.
• Partner with Marketing to amplify customer success stories and build a strong brand reputation.
• Design and optimize onboarding, training, and support processes to ensure seamless customer experiences.
• Lead initiatives to improve first-contact resolution, response times, and overall service quality.
• Build and maintain strong, trust-based relationships with key accounts and stakeholders.
• Act as an executive sponsor for strategic clients, ensuring their voice is heard across the organization.
• Act as a point of escalation as needed.
• Champion the customer internally, advocating for their needs in product development, support, and operations.
• Define and track KPIs to measure team performance, customer health, and retention.
• Implement scalable processes and tools to support customer lifecycle and service management.
• Identify churn risks and proactively implement retention strategies.
• Support the customer satisfaction programme and play a part in the initiatives as required.
• Collaborate cross-functionally with Sales, Product, and Support to ensure a cohesive customer journey.
• Drive continuous improvement in customer service delivery and satisfaction.

Head of Customer Success

We have an exciting opportunity for a Health and Risk Consultant in our wonderful Corporate Benefits team! This is an ideal progression step for those wanting to take their next step in broking consultancy.
As a Health and Risk Consultant you will provide full consultancy services on both Group Health and Risk Benefits to a portfolio of mid to high value customers who will predominantly be based on our online flexible benefits platform - OneHub.
Managing, retaining, and growing corporate customers that span multiple service lines within Healthcare, such as PMI, Dental, Cashplan, EAPs and Health Assessments, as well as Group Risk, including Group Income Protection, Critical Illness, and more.
Contributing to profitable revenue growth across multiple services and the achievement of the Corporate Benefits’ team strategy, plans and targets.
To build detailed knowledge of each of customer account, their health & wellbeing strategy/approach and decision makers to fully understand their aims, objectives and ambitions.
Secure broking meetings, coordinating relevant product and service experts and stakeholders as required.
Compile and lead high quality presentations and negotiations.
Expand the level of business within existing services and expand the number of services per customer (cross sell).
To ensure timely delivery of agreed services to the client in line with the Benifex project plan.
This will involve working closely with Benifex Client Service Directors and Strategic Consultancy team members to deliver terms as required by the business.
This may involve weekly project calls and attending and presenting at quarterly client meetings.

Health and Risk Consultant

SDET

• Senior QA Automation Engineer role in Benefits Back Office squad
• Work closely with Engineers, Staff QA Engineer, and QA Guild to build automation frameworks and best practices
• Evangelise test automation, be hands-on with test automation initiatives
• Support agile software development lifecycle and embed testing early in the lifecycle
• Design, enable, create, maintain and improve automated tests for Backend and Frontend
• Write clear and concise test cases, identify, document and track defects
• Participate in code reviews and provide feedback to improve test automation codebase
• Contribute to overall QA strategy by suggesting and implementing process improvements, tools and technologies
• Advocate and ensure best practices in quality and continuous testing
• Propose and optimize testing process, continuously look for ways of improving.