Benefact Group

Accountant

• Preparation of the Group’s statutory, regulatory and management reporting through sourcing, analysing, and preparing financial and narrative information for use in returns and financial statements
• Board and committee support to insurance entities supported by EIO under the Joint Administration Agreement including paper preparation, Board and committee attendance
• Support the implementation of and improvements to the Group’s accounting controls and procedures for statutory and/or regulatory reporting
• Proactive engagement with wider Group Finance and outsourced insurance company objectives and projects
• Engage with business unit stakeholders as required to prepare the various statutory, regulatory and management reporting deliverables

Business Accountant

Director

• Provide independent guidance, support, expertise, and objective perspective to management
• Contribute to MIC’s commercial and strategic discussions
• Foster strong working relationships with board colleagues
• Ensure long-term financial stability of the Company

Non-Executive Director

Executive Assistant

• Lead and develop a proactive secretarial team, ensuring the delivery of a high quality and comprehensive company secretarial service to a diverse portfolio of group boards and committees and the boards of client companies, maintaining oversight of governance standards and activities across all entities.
• Act as secretary and trusted advisor to a portfolio of boards and committees to include: providing sound guidance and assurance to directors enabling them to effectively execute their responsibilities and adhere with legislation and regulation.
• Upholding the group’s compliance with the requisite standards of corporate governance and best practice.
• Preparing reporting frameworks, agendas and papers, minutes and resolutions.
• Lead specific projects across the group working effectively with key external legal, regulatory and other stakeholders to deliver results.
• Oversee the effective implementation of governance frameworks, board charters and policy frameworks.
• Act as conflict secretary where significant issues arise between two or more group companies.
• Oversee the production of the annual report and year end activities for group and client companies.
• Play an active role in mergers and takeovers, dissolutions, allotments and capital reductions.
• Monitor changes in legislation and regulation affecting the group and work with key stakeholders in the business to ensure that compliance with emerging legislation and regulation is appropriately addressed and reported upon to the boards and risk committees.
• Ensure compliance with the UK listing authority rules and market abuse regulations (and maintain the group’s share dealing policy framework).
• Manage shareholder relationships (including with the registrar) and oversee the arrangements for AGM's and dividend payments.
• Ensure compliance with the companies act to include the timely and accurate filing of returns at companies house and maintenance of the statutory registers.
• Oversee board appointments including position specifications, regulatory approvals, directors inductions and welcome packs.
• Oversee board and committee evaluations.
• Manage matters relating to directors’ and officers’ liability insurance and contractual agreements with third parties.
• Monitor the corporate administration of the company's pension scheme – including liaison with the pensions regulatory.

Company Secretary

• To manage and develop a small and proactive technical team providing a comprehensive company secretarial service to Group and Managed Companies, which complies at all times with current legal, regulatory and governance requirements
• To act as Lead Secretary to build an effective relationship with the Chairs of the Managed Companies to help ensure the efficient functioning of the Boards
• To oversee or act as Lead Secretary and trusted adviser to the Managed Companies and other Group Companies organising and administrating Board, Committee and Annual General Meetings, as required, including the preparation of minutes and agendas
• To ensure that each Company adopts best practice governance standards and to advise and support the Chair in facilitating governance activities such as induction, board evaluations and board composition reviews
• To ensure the Companies maintain and comply with the Governance Framework and ancillary documents
• To monitor and assess the impact of legislative and regulatory developments affecting the companies at a corporate level making recommendations to the Board on implementation and compliance
• To oversee specific projects for the Managed Companies and lead other projects across the Group working effectively with key external legal, regulatory, and other stakeholders to deliver results
• Assist in the production of the front end of the Annual Report & Accounts ensuring they comply with current legal, regulatory and governance requirements
• To oversee registrar duties for the Managed Companies ensuring effective share registrations and transfers, dividend payments, shareholder communications and maintaining the statutory registers

Deputy Company Secretary

Underwriter

• Support the business in delivering business plan and achieving target underwriting quality and standards in line with underwriting strategy
• Acting as a specialist referral point and coach, dealing with complex referrals from the Underwriting Operations team and providing real time coaching and feedback to support the development of technical knowledge and capability within the underwriting function
• Contribute to the implementation and maintenance of underwriting guides and audit recommendations, supporting the business unit in ensuring that standards are met and technical expertise cascaded, meeting defined levels of service (SLAs)
• Conduct high quality internal and delegated authority audits in line with plan and SLAs, and contribute to the continuous improvement of underwriting standards
• Act as a quality and development representative for UW, liaising with all areas of the business and escalating risks as required
• Working in partnership with Underwriting Operations to enable underwriting of quality business within appetite and individual underwriting licence
• Understanding and operating within regulatory framework including, audit and DA management and identifying and escalating any risks to the business
• Undertaking Underwriting Development projects

Technical Underwriting Specialist

• Supporting the processing of new business, renewals, endorsements and policy documentation across multiple lines of business
• Acting as a first point of contact for underwriting ‑ related processing queries from brokers and internal teams
• Building strong working relationships with brokers, underwriters and internal stakeholders
• Ensuring work is completed accurately, on time and in line with service standards
• Identifying and resolving processing issues, escalating where appropriate
• Supporting underwriting teams with data quality, reporting and portfolio administration

Underwriting Associate

• Processing/underwriting midterm adjustments and renewals for existing business
• Planning, prioritising and managing own work to deliver agreed objectives in line with SLAs
• Inputting data accurately and efficiently, recognising and rectifying where quality standards have been missed
• Building effective internal relationships to deliver exceptional customer service and support Ecclesiastical’s right first-time approach
• Acting on audit results and agreed actions plans to improve own performance and enhance the effectiveness of the team
• Understanding and operating within regulatory framework and identify and escalate any risks to the business in line with company policy
• Producing timetabled and ad-hoc MI for the team and wider business

Underwriting Assistant

Account Executive

• Drive Sales & Growth - Achieve individual and team targets through proactive prospecting, outbound campaigns, and strategic client engagement.
• Client Relationship Management - Build and maintain strong relationships via review meetings, mid-term visits, and tailored advice to exceed client expectations and maximise cross-sell opportunities.
• Operational Excellence - Manage leads, meetings, and income generation through effective diary systems, activity tracking, and SMART time/resource planning.
• Collaborative & Professional Representation - Partner with colleagues to maximise commercial opportunities and represent Lloyd & Whyte professionally at external events.

Insurance

• Provide exceptional service and advice to clients in order to maximize client satisfaction
• Maintain high retention levels and achieve income targets in support of the overall business strategy
• Support & assist your Line Manager and the team to deliver retention and income targets, service KPIs and meet workflow standards
• Provide on-hand support and coaching to the team ensuring a consistent approach is adopted for process and advice
• Maintain own technical competence with an in depth knowledge of all relevant products, market trends and underwriting guidelines
• Motivate and encourage the team to maximise all business opportunities, promoting insurance reviews wherever possible

Insurance Consultant

• Provide exceptional service and advice to clients
• Maximize client satisfaction
• Maintain high retention levels
• Achieve income targets in support of the overall business strategy
• Support PPS GI as well as Affinity GI when required

• Drafting and reviewing policy wordings, summaries of cover, application forms and clauses ensuring they comply with legal, reinsurance and regulatory parameters
• Developing and reviewing products as required by the business including wordings, product development and governance
• Working with Group Underwriting and third party suppliers to agree and sign-off new policy wordings and other policy documentation
• Reviewing and developing free-format clauses drafted within the business
• Researching wider market products and propositions, to assist with product development, feeding into Product Oversight and Governance as required
• Researching issues connected with policy wording development and escalating wordings issues to the wider business
• Acting as a specialist referral point and coach around policy wordings and reinsurance, supporting the business unit in ensuring that standards are met and technical expertise cascaded, meeting defined levels of service (SLAs)
• Understanding and operating within regulatory framework including ELTO, product oversight and governance, audit and DA management and identifying and escalating any risks to the business
• Working in partnership with Underwriting Operations to enable underwriting of quality business within appetite
• Working with Distribution to review options to improve our proposition
• Undertaking Underwriting Development projects

Technical Underwriting Specialist, Policy Wordings

• Providing professional support and advice to clients ensuring high levels of service and client satisfaction
• Answering client queries, deal with renewals and mid term adjustments in a professional and timely manner
• Dealing with new business quotations and/or presentations to market on behalf of Account Executives within timescales requested.
• Ensuring all policy administration is dealt with in a professional and timely manner
• Focusing on timely collection of client money in accordance company procedures
• Be proactive - making clients aware of alternative products, advising clients of potential gaps in cover and providing effective insurance reviews with clients regularly

Insurance Adviser

• Deliver individual and team new business income and retention targets, service KPIs and meet workflow standards
• Manage client relationships through visiting and arranging video meetings with clients when required
• Be an expert in providing holistic insurance reviews for clients, identifying and promoting related insurance products working with both new and existing business clients
• Continuously improve and maintain own technical competence with an in depth knowledge of all relevant products, market trends and underwriting guidelines to effectively handle referrals and a variety of complex work
• Provide on-hand support and coaching to the team ensuring a consistent approach is adopted for process and advice; making certain all procedures and guidelines are followed