Digital Strategy Manager

Benefact Group

Digital Strategy Manager defining and delivering digital strategy for Funeral Director proposition at Ecclesiastical Planning Services in Gloucester. Focused on assessing digital technologies and making recommendations for competitive advantage.

Posted 7/18/2026contractGloucester • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in defining and delivering digital strategies that align with business objectives and customer needs, while effectively evaluating digital platforms and enhancing product offerings. Proven ability to engage stakeholders and present strategic insights for informed decision-making in FCA-regulated environments.

Highest-signal resume keywords

Digital Strategy DevelopmentData InterpretationStakeholder EngagementCompetitor BenchmarkingFCA-Regulated Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Digital Roadmap DevelopmentBusiness Case DevelopmentPerformance EvaluationRisk IdentificationCost Reduction Analysis

Soft Skills

Analytical AcumenStrategic ThinkingInfluencing Skills

Tools & Technologies

Digital PlatformsBuy Online (BOL)Funeral Director Portal

Industry Keywords

Financial ServicesGovernance FrameworksMarket TrendsCustomer Needs

About the role

Key responsibilities & impact

Define and deliver a digital strategy aligned to business objectives, customer needs, market trends, and performance insights.
Evaluate the effectiveness, adoption, and future direction of key digital platforms, including Buy Online (BOL) and the Funeral Director Portal.
Recommend opportunities to enhance, simplify, or optimise digital products, identifying risks, inefficiencies, duplication, and cost-to-serve improvements.
Benchmark competitor digital propositions and partner tools to identify opportunities for competitive advantage and differentiation.
Develop and maintain a prioritised digital roadmap, sequencing initiatives based on strategic value, business impact, and feasibility.
Build evidence-based business cases, quantifying revenue growth, efficiency gains, cost reduction, and return on investment.
Define ownership and accountability models across technology, proposition, marketing, and digital capabilities, addressing governance gaps where required.
Establish effective governance and prioritisation frameworks to support ongoing digital performance and decision-making.
Present strategic insights and recommendations to executive stakeholders, enabling informed decision-making and investment choices.

Requirements

What you’ll need

Analytical & Commercial Acumen: Strong data interpretation and business case development.
Platform & Journey Evaluation: Ability to assess effectiveness of digital journeys and tools.
Competitor Insight: Experience benchmarking propositions and translating into strategy.
Stakeholder Influence: Ability to engage and align senior stakeholders.
Strategic Thinking: Ability to translate complex challenges into clear, actionable direction.
Experience in FCA-regulated or financial services environments.

Benefits

Comp & perks

A competitive salary - let's discuss it
Group Personal Pension - up to 12% employer contribution
28 days annual leave plus bank holidays, and a holiday buy and sell scheme
An array of health and wellbeing benefits, including private healthcare, income protection and life assurance
£200 annual personal grant to a charity of your choice
Employee Assistance Programme
Access to virtual GP
Enhanced maternity and paternity pay