Project Manager

Benefact Group

Project Manager delivering business change initiatives for Lycetts insurance brokerage. Planning projects, coordinating testing and driving stakeholder adoption across the business.

Posted 9/4/2026full-timeNewcastle upon Tyne • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading business change initiatives and project delivery, with a strong focus on stakeholder engagement, project planning, and change adoption in fast-paced environments. Proficient in Agile methodologies and capable of managing multiple priorities while fostering collaboration across all business levels.

Highest-signal resume keywords

Project DeliveryAgile MethodologiesStakeholder ManagementChange AdoptionProject Planning

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Project PlanningBudget ManagementRisk ManagementUser Acceptance TestingChange Management

Soft Skills

Excellent CommunicationInfluencing SkillsDetail-OrientedProactive ApproachCollaboration

Industry Keywords

InsuranceFinancial ServicesBusiness ChangeDigital ProjectsCustomer Service Projects

About the role

Key responsibilities & impact

Lead successful delivery of projects and change initiatives across the Lycetts business change portfolio
Work with business stakeholders to shape, plan and implement effective solutions
Develop and maintain project plans, schedules, budgets and resource requirements
Facilitate meetings, workshops and project governance activities
Monitor project progress and manage risks, issues, dependencies and actions
Provide clear and timely reporting to stakeholders and senior leaders
Support subject matter experts in defining requirements, testing solutions and adopting change
Coordinate user acceptance testing, training activities and change adoption plans
Foster stakeholder engagement and help teams embrace new ways of working
Drive a practical, delivery-focused approach to successful outcomes

Requirements

What you’ll need

Proven experience delivering business change and project initiatives from inception through to implementation
Strong project planning, organisation and prioritisation skills
Experience working in Agile or hybrid delivery environments
Excellent communication and stakeholder management skills
Ability to influence and collaborate across all levels of the business
Proactive, detail-oriented approach
Ability to manage multiple priorities in a fast-paced environment
Experience supporting change adoption and user engagement
Experience developing others throughout the project lifecycle
Experience in insurance and/or financial services regulated industries is advantageous
Experience delivering digital, customer service or contact centre related projects is advantageous

Benefits

Comp & perks

Competitive salary
Hybrid working available upon successful completion of probation
Employer pension contribution of 5% rising to 10% after 5 years membership of the pension scheme
Annual Bonus scheme (Discretionary based on individual and company performance)
Life Assurance cover up to 4 x salary
Group Income Protection scheme up to 65% of salary
25 days annual leave plus bank holidays (rising to 26 and 27 for 5 and 10 years’ service respectively)
Career development opportunities with funded support and financial incentives for all professional qualifications
Employee Assistance Programme with a wide range of benefits helping employees to stay healthy and feel supported
Inclusive, collaborative culture
Charity and good-cause profit allocation