Bekaert

Draftsman

• Responsible for supporting process engineers by troubleshooting issues and implementing process improvements
• Following procedures to change over machines as needed
• Assist process engineers in implementing process improvements
• Identify and resolve issues in the production process to minimize downtime and maintain productivity
• Maintain accurate records of process parameters, maintenance activities, and any issues encountered

Customer Support

• Responsible for delivering best possible service in relation to billing inquiries, customer inquiries, service requests, suggestions, and complaints.
• Handle inbound customer inquiries via phone, email, or social media, providing high-quality customer service.
• Identify, evaluate, and solve customer problems, ensuring customer satisfaction.
• Process orders, forms, and applications accurately.
• Maintain and update customer information in the customer service database.
• Gather and relay customer feedback to improve products and services.
• Escalate complex issues to supervisors when necessary.
• Follow communication procedures, guidelines, and policies.
• Engage in training sessions to enhance product knowledge and customer service skills.

Customer Service Specialist

Administration

• Provide proactive administrative support to senior leaders, including calendar management, meeting prioritization, and coordination of executive schedules.
• Arrange complex travel logistics (flights, hotels, ground transportation) and prepare detailed itineraries.
• Prepare and format executive-level presentations, reports, and correspondence.
• Ensure smooth daily office operations and coordinate administrative activities.
• Plan and execute on-site and off-site meetings and events.
• Manage office supplies, vendors, and procurement processes.
• Coordinate shipping, receiving, and distribution.
• Maintain organized records, contact lists, and directories.
• Draft and distribute emails, memos, and communications.
• Act as a point of contact for employees, clients, and visitors.
• Assist in preparing reports and presentations.
• Support special projects and process improvement initiatives.
• Support employee engagement activities and office events.

Administration Officer

Operator

• Responsible for hands-on maintenance, repair, and installation of systems and equipment
• Perform routine maintenance tasks such as lubrication, cleaning, and minor adjustments
• Conduct regular inspections of machinery and equipment to identify potential issues
• Assist in basic repairs and troubleshooting under the guidance of a maintenance technician
• Follow preventive maintenance schedules to ensure equipment reliability
• Maintain accurate records of maintenance activities and report any issues to the maintenance technician
• Adhere to safety protocols and ensure a safe working environment
• Provide support to the maintenance technician during complex repairs and maintenance tasks

Maintenance Operator

Pricing Analyst

• Conduct SKU-level and account-level profitability analysis (margin, cost-to-serve, contribution margin)
• Develop and maintain pricing models and tools to support data-driven pricing decisions
• Analyze total cost-to-serve (freight, packaging, handling, inventory, manufacturing complexity)
• Lead SKU rationalization initiatives to reduce complexity and improve manufacturing efficiency
• Develop and maintain automated dashboards (Excel / Power BI) for revenue, margin, pricing performance, and cost tracking
• Partner with Sales, Customer Service, Finance, Operations, and Segment Leaders to drive profitability actions

Pricing Manager

Electrical Engineer

• 负责所有的生产设备的和公用设备的电气维修
• 负责日常的应急维修
• 配合主管对生产设备的缺陷进行改进,提高设备的生产能力
• 解决设备生产中的问题
• 负责对公用设备的运行和巡视
• 负责对公用设备的维修(包括空压机、空调、冷却机、配电等)
• 负责生产设备和公用设备的电气保养
• 按时完成设备的保养计划
• 负责对所保养的设备的缺陷进行改进
• 配合主管对所保养设备的备件进行采购
• 配合主管建立设备的维修履历表
• 有责任配合主管建立合理的备件库存
• 有责任提出合理性的建议去不断完善保养内容
• 配合EHS工作
• 有责任去发现设备在运行中的安全隐患,并汇报给EHS部门
• 有责任去制止操作工在操作设备时有安全隐患的行为
• 严格遵守SOP去维修和操作设备
• 负责变配电系统的运行和维护
• 负责变电系统的日常的巡视
• 负责高压和低压开关的操作
• 负责配电系统的日常记录工作
• 负责配电系统设备的一般维修

General

• Develop predictive maintenance technology.
• Research and develop predictive maintenance technology together with global PDM expert and promote to the worldwide.
• Lead regional PDM team to test and apply new PDM technology.
• Take initiative to find out improvement points on current PDM technology.
• Lead PDM team to improve maintenance speed and effectiveness, find or detect early machine failure condition, analyze root cause.
• Lead the optimization of maintenance, give easy and effective solutions.
• Lead or support maintenance/equipment modification projects with PDM technology.
• Provide daily technical support to customers based on their VOE.
• Lead to complete GAMM file on PDM technology method.
• Complete PDM SOP according to GAMM standard.

Maintenance Specialist

Engineer

• Responsible for maintaining, monitoring, and improving the manufacturing process
• Specifying and defining the process and the product specification
• Data collection and analysis for monitoring plant overall processability
• On-line process control and problem solving
• Technical training program for new employees
• Documentation and control of updated documents
• Provide technical support to customers including complaint analysis
• Follow-up of raw material processability and effective disposals

Process Engineer

Sales

• Develop and execute a sales strategy for tunnelling and mining applications in Switzerland mainly.
• Identify and build a strong pipeline of ongoing and upcoming infrastructure projects.
• Establish and maintain relationships with Contractors, Engineering consultants, Project owners.
• Promote Dramix® steel fiber solutions as an alternative/addition to traditional reinforcement.
• Identify and develop potential new applications with steel fiber concrete.
• Represent Bekaert in industry events.
• Manage the full sales cycle.
• Ensure proper follow-up on projects, pipeline and forecasting.
• Monitor project progress, payment follow-up and after-sales support.
• Act as trusted advisor for clients on SFRC design and applications.
• Collaborate with internal technical teams to support structural design discussions and to develop project-specific solutions and testing programs.
• Represent Bekaert in technical committees and working groups.

Regional Sales Manager

Sales Engineer

• Work with architects, designers, and contractors to promote product specifications for masonry systems
• Identify key targets and projects within the German masonry market
• Build and manage projects pipeline and track opportunities from design to execution
• Engage architects and General Contractors to integrate products into specifications
• Collaborate closely with the Masonry Market Sales Manager to align on market strategy and pricing policies
• Support the development of cooperation and contractual agreements for sales
• Collaborate with the Innovation Manager to support design processes and address certification requirements

Sales Specification Engineer

• Operate production machinery according to safety and efficiency standards
• Conduct regular inspections of products to ensure they meet quality standards
• Perform routine maintenance tasks on production equipment
• Load and unload materials onto machinery as required
• Maintain accurate records of production data
• Adhere to all safety guidelines and promote a culture of safety

Production Operator

Technician

• Providing engineering and technical support to operations and identifying potential cost savings
• Analyzing current processes and delivering options for continuous improvement
• Planning, leading, and/or supporting the implementing of focused improvement events, cycle time reductions, set up reductions and pull systems resulting in scrap reduction
• Engineering (floor support)
• Is readily available to the team to support in job setup and work balancing
• Develops equipment specifications, working with suppliers and maintenance
• Ensures product compliance
• Ensures process stability
• Ensures accuracy of standardized work and relevant work instructions
• Participates in best practice groups, owns consistency internal and external to the plant
• Supports the team in problem solving activities
• Introduces and investigates suggestions of new technologies
• Participates in layered audits
• Is accountable for meeting or exceeding business targets
• Is accountable for the process design and verification in their area of responsibility
• Visible leadership and personal communication
• Process improvement (drive CI activities)

Process Technician

• Responsible for operating and maintaining production machinery
• Conduct regular inspections of products
• Perform routine maintenance tasks on production equipment
• Load and unload materials onto machinery
• Maintain accurate records of production data
• Adhere to safety guidelines

Daily Operator, Intern

QA Engineer

• Responsible for performing quality control and testing tasks within a laboratory environment thereby ensuring the accuracy, reliability, and compliance of products or processes.
• Follow established procedures to prepare samples for testing.
• Conduct various tests, including physical, chemical, and microbiological analyses.
• Record test results accurately and maintain detailed documentation.
• Operate lab equipment and instruments, such as spectrophotometers, pH meters, balances, and autoclaves.
• Ensure proper calibration and maintenance of equipment.
• Adhere to quality control protocols and standard operating procedures (SOPs).
• Monitor inventory levels of reagents, chemicals, and consumables.
• Participate in safety training and drills.
• Provide feedback on process improvements and efficiency enhancements.

Chemical Lab Tester, Intern

• Operate and maintain production machinery
• Conduct regular inspections of products to ensure quality standards
• Perform routine maintenance tasks on production equipment
• Load and unload materials for production
• Maintain accurate records of production data
• Adhere to safety guidelines