BearCom

Security Engineer

• Coordinate project management activities, resources, equipment, and information
• Segment projects into achievable actions and set timeframes for completion
• Liaise with clients to identify and define requirements, scope, and objectives
• Assign tasks to internal teams and assist with schedule management
• Make sure that clients needs are met as projects evolve
• Analyze risks and opportunities
• Monitor project progress and manage issues that arise
• Communicate project status to all stakeholders
• Work with the team to eliminate blockers
• Use tools to monitor working hours, plans and expenditures
• Create and maintain comprehensive project documentation, plans and reports
• Ensure standards and requirements are met through monitoring quality assurance and control activities
• Create schedules and collect documents to orient and guide projects and outcomes
• Communicate with stakeholders about scheduling, staffing, and technical requirements
• Help with other projects/duties as needed

Physical Security – Traveling Associate Project Manager

Support Engineer

• Provide technical support and troubleshooting for security software and hardware systems, including Milestone, LenelS2, and DMP.
• Diagnose and resolve system performance issues, ensuring optimal functionality.
• Perform custom systems integrations, detailed system upgrade planning, and system audits.
• Schedule and coordinate service and maintenance calls with customers.
• Perform routine and corrective maintenance of installed security and access control systems.
• Assist with the installation, configuration, and support of electronic security solutions.
• Provide expert consultation on system performance, maintenance, and upgrades.
• Maintain strong relationships with clients by delivering exceptional customer service.
• Support internal teams with troubleshooting, documentation, and knowledge sharing.

Project Manager

• Exceptional communication with all stakeholders, external and internal
• Oversee project progression from inception to completion, including permits, material delivery, contracting, managing subcontractors, etc.
• Understanding of project scope and completing projects on time and within budget
• Maintains installation schedules and coordinates task scheduling with other trades
• Troubleshoot project issues and engage appropriate resources as needed to mitigate impacts
• Plans and schedules engineering, installation, and subcontracting activities of assigned projects
• Manage multiple small to large-scale projects simultaneously across the Southeast without supervision.
• Manage project budget and project profitability
• Manage and execute project change orders

Account Manager

• Manage a portfolio of accounts, develop new business opportunities, and maintain strong relationships with existing clients.
• Learn and embody the Stone Security story and culture, confidently presenting our company and products to potential customers.
• Attract new opportunities through creative initiatives and best efforts.
• Focus on building long-term client relationships beyond project completion.
• Negotiate multi-year support agreements and maintain robust professional relationships of trust.
• Build strong industry partnerships with manufacturers, distributors, electrical contractors, engineering firms, and general contractors.
• Manage a diverse portfolio of accounts to achieve long-term success.
• Develop and implement strategic sales plans aligned with company objectives.
• Generate new sales opportunities using existing and potential customer networks.
• Resolve conflicts and provide timely solutions to customer inquiries.
• Monitor sales metrics and prepare regular reports on account status and performance.

Sales Account Manager

Events

• Design, configure, and deploy event-specific network infrastructures, including wired and wireless networks.
• Install, configure, and test security cameras, ensuring optimal coverage of event zones.
• Monitor live camera feeds throughout the event, responding promptly to any suspicious activity.
• Troubleshoot network issues in real-time to minimize downtime during the event.
• Act as the primary technical support contact for any issues related to network connectivity or surveillance systems during the event.
• Maintain and document configurations for future reference and ensure smooth post-event teardown of all network and surveillance equipment.

Live Event Manager – Video

Technician

• Install, program, system start-up/check-out, certify, and customer training on assigned projects.
• Runs wiring, installs hardware, and field terminate all devices.
• Inspects and tests systems, batteries, and wiring; adjusts and repairs as required.
• Replaces malfunctioning hardware when necessary.
• Ensures installations comply with Stone Security Standards.
• Familiar with basic blueprints, schematics, manuals, and other specifications to determine installation procedures unassisted, may require assistance with more complex specifications.
• Performs other related duties as required.
• Travel is required.

Project Technician

Solutions Engineer

• Systems solutions consulting, engineering, and systems project delivery with expertise in 3 or more of the following areas: Radio BDA/DAS LMR PLTE Video Microwave RAN
• Deliver highly technical, multi technology business presentations to customers.
• Develop systems solutions by gathering information, researching different vendor technologies, and performing systems integration work.
• Mentor other BearCom designers and engineers.
• Cross train team members and solution designers from other technologies
• Work with Sales and Service to promote the value of the Solution Design team, and ensure proper billing is applied to projects
• Create and maintain project documents used throughout the systems delivery lifecycle project plan, actions log, risk and issue registers, schedules, cost estimates, budgets, milestone tracking for invoicing, etc.
• Prepare project charts, conceptual and detail system designs, network diagrams, floor plans, rack layouts, bills of materials, and project documents.
• Utilize site survey results to develop identify requirements for system design, including RF data collection
• Model indoor propagation and capacity to determine antenna placement and equipment needs
• Work with third party DAS providers to review existing designs and recommend any design changes
• Understand and apply requirements for multiple operating systems
• Develop system equipment and build of materials list
• Review and approve final design construction documents
• Design and integrate communications systems to support our customers’ business requirements.
• Develop and deliver consolidated user-friendly documentation that includes prediction models with an associated build of materials using standard office applications such as Adobe PDF, Microsoft Word, and Microsoft Excel.
• Deliver final as-built design details following receipt of coverage test results.
• Liaise with sales executives, sales engineers, and other systems engineers.
• Ensure assigned projects are running on time and within budget and in alignment with specifications and quality requirements.
• Manage customer relationships and ensure project confidence.
• Liaise with cross-functional Interface teams regarding large project designs.
• Other duties as assigned

Senior RF Solutions Engineer

Estimator

• Delivery of our proposal packages to customers
• Assist senior estimators with various tasks
• Estimate for sales/account managers from all Stone Security locations
• Collaborate with estimating team to enhance accuracy and profitability
• Monitor estimating process to improve company profitability