Barclays

Analyst

• Collaborate with stakeholders and use data and Management Information to identify process optimisation opportunities for capacity creation
• Develop and implement strategies to improve the efficiency and effectiveness of banking operations using data-led insights
• Participate in projects and initiatives to improve performance, optimisation, efficiency, and effectiveness
• Develop reports and presentations on performance and optimisation and communicate findings to internal senior stakeholders
• Identify industry trends and developments and provide recommendations for change and improvement
• Develop and implement analytics and reporting to mitigate risks and maintain efficient operations
• Support the design and delivery of end-to-end customer and colleague journey transformations across Barclays UK Business Banking front- and back-office operations
• Contribute to Target Operating Model design and the elimination of process debt
• Oversee customer journey mapping analysts’ output for timeliness and quality
• Provide best-practice and conceptual guidance on journey mapping techniques
• Integrate journey variant maps into consolidated views of customer journeys
• Coordinate with stakeholders to obtain data references supporting journey visualisation
• Develop visualisations highlighting customer pain points and process improvement opportunities
• Use Figma and Blueworks Live to map current- and future-state journeys
• Maintain a centralised journey register with traceability to customer outcomes and control requirements
• Identify automation opportunities using RPA and AI/ML models
• Support transformation delivery, business case development, benefit tracking, stakeholder reporting, and transformation governance

Senior Analyst – Customer Journey Mapping

Manager

• Provide strategic business-facing leadership and advisory support across product portfolio development, launch, governance, and ongoing management
• Assess and mitigate economic crime risks throughout the product lifecycle
• Ensure new products and services meet regulatory, compliance, and risk management requirements before approval and implementation
• Partner with Compliance, Risk, and cross-functional stakeholders to evaluate emerging risks and define controls
• Support robust product governance frameworks
• Collaborate with Journey Labs and customer journey teams to design and embed economic crime controls
• Lead remediation initiatives to strengthen controls and address identified gaps
• Maintain the integrity and effectiveness of the product set in line with business objectives and regulatory expectations
• Advise key stakeholders, functional leadership teams, and senior management
• Manage and mitigate risks through assessment and strengthen controls
• Lead, develop, and inspire high-performing teams
• Drive strategic projects and outcomes across complex cross-functional environments

Senior Product Lifecycle Manager, Economic Crime

Product Manager

• Provide expert guidance to product teams and leadership on new product approvals
• Ensure economic crime risk assessments and controls are embedded across Business Banking products
• Review and challenge product proposals
• Oversee completion of governance artefacts and documentation
• Ensure robust control frameworks identify, mitigate, and monitor financial crime risks throughout the product lifecycle
• Work with cross-functional stakeholders to provide oversight and assurance
• Ensure products are launched and managed in line with regulatory requirements, risk factors, and business objectives
• Advise and influence decision making and contribute to policy development
• Lead complex assignments and guide team members
• Consult on complex issues and support resolution of escalated issues
• Identify risk mitigations and develop policies and procedures supporting control and governance
• Manage risk and strengthen controls
• Analyse data from multiple internal and external sources
• Communicate complex information and influence stakeholders to achieve outcomes

Economic Crime Risk Manager – Product Review

Frontend Engineer

• Design, develop, and improve software providing business, platform, and technology capabilities
• Deliver high-quality software solutions using industry-aligned programming languages, frameworks, and tools
• Build scalable, maintainable, and performance-optimized code
• Collaborate with product managers, designers, and engineers to define requirements and solution strategies
• Ensure seamless integration and alignment with business objectives
• Participate in code reviews and promote code quality and knowledge sharing
• Stay informed about technology trends and contribute to technology communities
• Apply secure coding practices to mitigate vulnerabilities and protect sensitive data
• Implement effective unit testing to ensure code design, readability, and reliability
• Lead front-end development initiatives and influence technical direction
• Deliver user-centric digital experiences that enhance customer engagement and drive innovation

Lead UI Developer

Security Engineer

• Develop, implement and maintain solutions that safeguard the bank's systems and sensitive information
• Provide subject matter expertise on security systems and engineering patterns
• Develop and implement protocols, algorithms, and software applications to protect sensitive data and systems
• Manage and protect secrets, ensuring secure generation, storage, and use
• Execute audits to monitor, identify, and assess vulnerabilities in infrastructure and software
• Support responses to potential security breaches
• Identify advancements supporting innovation and adoption of cryptographic technologies and techniques
• Collaborate with developers and security teams to align cryptographic solutions with business objectives, security policies, and regulatory requirements
• Develop, implement, and maintain Identity and Access Management solutions and systems
• Advise and influence decision-making and contribute to policy development
• Lead or guide collaborative assignments and complex tasks
• Consult on complex issues and advise People Leaders on escalated issues
• Identify risk mitigation opportunities and develop policies and procedures supporting control and governance
• Manage risk and strengthen controls related to the work
• Analyze data from multiple internal and external sources to solve problems
• Communicate complex information and influence stakeholders to achieve outcomes

Endpoint Security Engineer

• Manage and develop existing and new products and/or services
• Own related customer and colleague journeys where applicable
• Develop the product and customer advocacy strategy
• Drive change through Barclays execution teams and make key product lifecycle decisions
• Develop customer-level strategies and solutions tailored to customers’ needs
• Advise stakeholders across the bank on products, propositions, and customer and colleague journeys
• Define priorities and lead execution of product and service strategies
• Develop commercial and business models based on financial drivers
• Evaluate technical feasibility, legal compliance, and risks of new products
• Monitor market trends and analyze employee and customer feedback through prototypes, user testing, and beta programs
• Manage launch plans, technical deployments, rollout timelines, marketing, training, and communications
• Monitor adoption, usage, customer satisfaction, complaints, and revenue metrics
• Define and own the customer advocacy strategy within the CX Delivery Team
• Embed customer advocacy strategy across Marketing, Digital, Operations, Segments, and Propositions
• Use customer insights and business data to identify opportunities, recommend actions, and drive measurable outcomes focused on customer voice and NPS
• Influence business decisions and turn insight into action and results
• Manage risk, strengthen controls, and support governance
• Lead collaborative assignments, guide team members, and consult on complex issues
• Engage in complex analysis of internal and external data and communicate complex information
• Influence stakeholders to achieve outcomes

Advocacy Creation CX Manager

Onboarding Specialist

• Support the Risk Function in safeguarding the bank's financial and operational stability.
• Lead the economic crime risk framework across the onboarding stage of the customer lifecycle.
• Act as a trusted subject matter expert and key escalation point for complex onboarding matters.
• Design and enhance risk and control frameworks.
• Support onboarding of new-to-bank customers and clients across all business areas.
• Ensure effective implementation of regulatory, policy, and process changes.
• Provide leadership and oversight on economic crime risk.
• Drive consistency in onboarding practices.
• Take a holistic view across the full customer lifecycle to identify, mitigate, and manage emerging risks.
• Deliver a seamless customer experience.
• Advise key stakeholders and senior management on functional and cross-functional impacts.
• Manage and mitigate risks through assessment in support of control and governance.
• Collaborate across business-aligned support areas and maintain stakeholder relationships.
• Develop innovative solutions through sophisticated analysis, research, and comparison of complex alternatives.
• Lead, develop, and inspire high-performing teams where applicable.

Economic Crime Risk Manager – Onboarding

Product Designer

• Lead and manage engineering teams to deliver high-quality software solutions
• Provide technical guidance, mentorship, and support to engineering team members
• Oversee timelines, team allocation, risk management, and task prioritization
• Evaluate and enhance engineering processes, tools, and methodologies
• Collaborate with business partners, product managers, designers, engineers, business analysts, and stakeholders
• Translate business requirements into wireframes, prototypes, design specifications, dashboards, and reports
• Lead visualisation and UX design with emphasis on usability, accessibility, consistency, and impact
• Guide junior developers during the build phase and provide quality assurance
• Facilitate and participate in the VUX Forum for design review, feedback, and approval
• Establish visualisation standards and design principles across the organisation
• Validate prototypes, secure stakeholder buy-in, and conduct reviews at delivery gates
• Contribute to guidance, templates, and resources while upskilling the analytics community
• Collaborate with data engineering and BI development teams on data models, semantic layers, and metadata structures
• Use storytelling, annotations, guided insights, and contextual framing to turn complex data into actionable narratives
• Perform heuristic evaluations of dashboards to identify simplification, optimisation, and redesign opportunities
• Manage and mitigate risks and strengthen controls
• Advise key stakeholders and senior management on functional and cross-functional areas

Visualisation Lead – UX

• Own the development, maintenance, and enhancement of desktop procedures supporting economic crime risk management and controls across Business Banking.
• Act as the central point of expertise for procedural documentation.
• Ensure processes remain accurate, effective, and aligned with regulatory requirements, internal policies, and industry best practices.
• Conduct ongoing horizon scanning for emerging regulatory and policy changes.
• Assess the impact of regulatory and policy changes and translate them into clear, practical procedural updates.
• Work with stakeholders across the business to drive consistency and strengthen control environments.
• Maintain a robust and compliant approach to managing economic crime risk.
• Advise key stakeholders, functional leadership teams, and senior management on functional and cross-functional areas of impact and alignment.
• Manage and mitigate risks through assessment in support of the control and governance agenda.
• Collaborate with other areas of work and business-aligned support areas.

Economic Crime Desktop Procedure Manager

Financial Crime

• Provide data-led expert oversight and check and challenge on business and compliance matters
• Identify and assessment of compliance risks through thorough reviews of business activities, changes, processes, testing and systems
• Conduct investigation of compliance risk events or breaches
• Oversight and check and challenge of corrective actions and preventative measures to avoid future occurrences
• Implementation of compliance policies and procedures in line with regulatory requirements
• Collaboration with 1LOD, other relevant Compliance teams and legal, and relevant risk management functions
• Identification, investigation and oversight of potential money laundering, terrorist financing or other financial crime
• Advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness
• Support the effective management of financial crime risks whilst supporting the business in achieving its strategic objectives
• Provide advisory support on complex Financial Crime matters and support risk assessments and remediation programmes

AVP, Merchant Acquiring Financial Crime Policy & Advisory

Head of Department

• To provide a primary liaison service between the business, technology, and security functions.
• Collaboration with stakeholders to understand their security requirements in business processes and IT projects, to enhance overall risk management.
• Execution of risk assessments to identify and prioritise potential cybersecurity threats that could impact the banks operations and data and guide the implementation of mitigation strategies and communicate findings to relevant findings to relevant senior stakeholders.
• Collaboration with business units to develop and implement security policies and procedures for the banks operations aligned to the risk management framework.
• Management of the implementation, testing and monitoring of security controls across the banks IT systems to ensure the effectiveness of controls and mitigation of risk.
• Execution of training content and sessions to educate employees, enhance cybersecurity awareness and provide guidance on safe online practices.
• Management of complex cybersecurity incidents by collaborating with IT teams and response experts to effectively resolve cases through analysis, expertise support and project supervision.
• Identification of emerging cybersecurity trends, threats, and new technologies to address potential risks by advocating the adoption of new security solutions.

Head of Execution & Oversight – USCB, IB Markets CISO

• Generate revenue and promote the bank's Trade & Working Capital product offerings
• Identify potential customers and analyse their needs
• Manage relationships with potential and existing customers
• Develop compelling sales pitches and proposals
• Monitor lead conversion rates and sales performance

Client Onboarding Specialist

Performance Marketing

• Develop, deliver and maintain a results-driven approach to digital marketing
• Manage and optimise the conversion journey through paid and organic channels
• Develop and implement performance marketing strategies
• Analyse campaign performance data and prepare reports
• Optimise marketing channels and manage marketing budget

Performance Marketing Manager

Data Scientist

• Identification, collection, extraction of data from various sources
• Performing data cleaning, wrangling, and transformation
• Development and maintenance of efficient data pipelines
• Design and conduct statistical and machine learning models
• Collaborate with business stakeholders to seek opportunities to add value from data

Senior Data Scientist – Wealth Management

Closer

• Support with day-to-day Wholesale Lending initiatives including processing, reviewing, reporting, trading and issue resolution through lending technical expertise.
• Monitoring the bank’s lending operations to ensure compliance with relevant regulatory requirements.
• Collaboration with teams across the bank to align and integrate Wholesale Lending processes.
• Identification of areas for improvement and providing recommendations for change in Wholesale Lending processes.
• Development and implementation of Wholesale Lending procedures and controls to mitigate risks and maintain operational efficiency.
• Development of reports and presentations on Wholesale Lending performance and communicate findings to internal senior stakeholders.
• Participation in projects and initiatives to improve Wholesale Lending efficiency and effectiveness.
• Use experience to help deliver timely, accurate settlements in a fast-moving market.