Baptist Health System KY & IN

Community Manager

• Assists the Community Pharmacy Manager with the direction and development of pharmacy staff
• Provides direct patient care services including but not limited to drug regimen review, disease state management, medication counseling, adherence monitoring, discharge medication reconciliation, prescription dispensing, and immunization administration
• Responsible for performing all pharmacy operations in accordance with accredited policies and procedures, ethical and professional practices, Board of Pharmacy, and State and Federal requirements
• Maintains appropriate patient record documentation for clinical and dispensing services
• Adheres to best practices for medication safety and ensures appropriate documentation of medication events
• Responsible for inventory management functions, including maintaining 340B program integrity as applicable to practice site
• Ensures compliance with Baptist Health policies, 340B program (if applicable), accrediting bodies, REMS compliance, third-party payers (including audits), and state and federal regulations
• Ensures timely completion of all claim and invoice reconciliation as needed by the Community Pharmacy Manager
• Ensures adequate control and documentation of controlled substance ordering, receiving, inventory management, and dispensing in compliance with state and federal regulations
• Maintains compliance with immunization protocols and ensures all staff have current training, including BLS CPR certification
• Ensures the integrity of medications by assuring storage under proper conditions (e.g., refrigeration) and security
• Monitors drug shortages and implements solutions to avoid therapy delays
• Supports the development and implementation of strategies to eliminate or minimize medication errors
• Reports Good Catches, Adverse Drug Events, and Medication/Fluid errors
• Coordinates safe transitions of care from the hospital with patients, caregivers, other institutions, providers, and pharmacies
• Ensures prompt and friendly service, prioritizing the patient's well-being in all functions and duties
• Performs responsibilities of Community Pharmacy Manager during their absence

Community Pharmacist – PRN Float

Medical Assistant

• Provides direct patient care and clinical support within an outpatient clinic.
• Responsibilities include obtaining vital signs, reconciling medications, collecting patient history, and facilitating patient flow.
• Additional duties involve managing the electronic health record (EPIC), scheduling appointments, processing medication requests, handling prior authorizations, and coordinating tests and procedures.
• Upon successful completion of clinical competency, the role may also require performing EKGs, lab tests, injections, and/or phlebotomy.

Medical Assistant – Neurosurgery

• Provide clinical and administrative support across multiple outpatient practice locations
• Deliver direct patient care by obtaining vital signs and collecting patient histories
• Support providers during clinical visits
• Maintain accurate medical records and coordinate patient care services
• Prepare patient documentation and ensure records are ready for provider review
• Facilitate patient flow and maintain clean exam rooms

Medical Assistant – Float

Manager

• Responsible for the daily operations and supervision of the practice, including objective measures in a “balanced scorecard” approach
• Schedules physician and staff personnel and manages all leave requests
• Acts as Compliance Officer by ensuring the practice is compliant with all regulations including HIPAA, OSHA, Employment Law and reviews and responds appropriately to any compliance issues from patients or staff
• Prepare and submit an annual budget for facility
• Work with Marketing and Public Relations as needed to promote and enhance public image of the clinic
• Establishes and maintains an efficient and responsive patient flow system
• Interacts with personnel outside BCHS/BMA in insurance companies, managed care organizations, employers and government agencies when applicable
• Establishes and maintains positive working relationships with patients, visitors, physicians and coworkers
• Plan new programs to be developed. Research and isolate opportunities, develops plans for Director review and approval to market new or existing services the practice may offer.
• Must be able to conduct periodic audits of charts, policies and procedures and/or direct this process for the entire practice
• Responsible for interviewing, hiring, orientation, development and evaluation

Virtual Care Practice Manager II

Analyst

• Responsible for application and integration of information technology in the healthcare setting
• Liaison between the IT department and operations to align system design with operational processes
• Participate in application deployment and procedure documentation
• Ensure software build meets organizational goals and external mandates
• Manage stakeholder expectations by analyzing expectations and requirements
• Identify project issues and risks and resolve or escalate as appropriate
• Collaborate effectively with colleagues to complete tasks
• Provide advanced knowledge of product features and functionality
• Monitor system effectiveness and/or performance
• Participate/lead in disaster recovery initiatives
• Provide assigned on-site support during go-lives and system upgrades
• Provide 24/7 support when scheduled
• Serve as a resource to Associate and Intermediate level analysts as needed for resolution of support calls

Senior Analyst – Cardiology Applications

• Serve as owner of Workday requests
• Training and issue resolution via Cherwell tickets, email, and phone
• Ad hoc responsibilities such as report writing, data analysis and clean up, and project support
• Advise HRIS Director of common or recurring issues
• Customer service and training for all Workday users

Workday Service Desk Analyst

• Provides direct patient care and clinical support within an outpatient clinic.
• Responsibilities include obtaining vital signs, reconciling medications, collecting patient history, and facilitating patient flow.
• Additional duties involve managing the electronic health record (EPIC), scheduling appointments, processing medication requests, handling prior authorizations, and coordinating tests and procedures.
• Performing EKGs, lab tests, injections, and/or phlebotomy upon successful completion of clinical competency.
• Strong communication and organizational skills are essential to ensure efficient patient care and support for providers.

• Manages the coordination and flow of patients throughout the patients visit to create an exceptional patient experience.
• Proactively check the provider’s schedule and review information within the patient record to ensure that all required information is available prior to their visit.
• Proactively obtains any missing information from the patient to ensure that medical records are accurate and up to date, which helps to ensure better care is being provided.
• Upon arrival, captures patient’s vital signs, past medical, social and family history, medication usage and preferred pharmacy information.
• Ensures compliance with all state and federal regulatory requirements including HIPAA/OSHA compliance.
• Able to respond to patient call backs and phone in prescription refill requests.
• Able to administer medication and injections, as directed by Physician/Provider
• Able to perform phlebotomy on patients, as directed by the Physician/ Provider
• Able to perform EKG’s, PFT’s spirometry, nebulizer treatments and ear irrigations, and other procedures, as required by the practice and directed by the Physician/Provider
• Able to perform in-office lab testing such as glucose testing, strep screens, pregnancy tests, urinalysis, and HgA1c as directed by the physician/provider.
• Able to perform sterilization on instruments used for minor procedures/surgeries according to the CDC recommended guidelines.
• Maintains all certifications/licensures as required by the scope of the role being performed.

Cardiology Medical Assistant

Medical Billing and Coding

• Codes diagnosis and procedures for outpatient physician charges at the Clinic level
• Reviews the medical records thoroughly to facilitate the collection of patient care information.
• Codes diagnosis and CPT for office and Surgical services for providers

Specialty Coder I

Data Analyst

• Acquire, integrate, and validate data from multiple internal and external sources.
• Analyze complex datasets to identify trends, patterns, and opportunities for improvement.
• Design, develop, and maintain dashboards, reports, and data visualization tools.
• Create reporting packages and provide ongoing performance reporting to leadership.
• Automate data collection, reporting, and analytic processes to improve efficiency and accuracy.
• Produce ad hoc analyses and reports supporting operational and strategic initiatives.
• Evaluate and improve data storage, extraction, and processing methodologies.
• Support analytics related to scheduling, registration, productivity, provider performance, and other healthcare operational metrics.
• Collaborate with leaders to establish, monitor, and evaluate Key Performance Indicators (KPIs).
• Provide data-driven recommendations to stakeholders and leadership teams.
• Connect operational metrics to financial and organizational performance outcomes.
• Identify new opportunities for process improvement and operational excellence.
• Develop and maintain key performance metrics and tracking tools.
• Build collaborative relationships with stakeholders to improve data accessibility and utilization.
• Participate in strategic and operational projects requiring analytical expertise.
• Serve as a key analytics resource for performance improvement initiatives.
• Manage multiple projects simultaneously while meeting deadlines and stakeholder expectations.
• Provide analytical support for business development and special projects.

Pharmacist

• Provides local oversight of the 340B program.
• Utilizes 340B software to maintain program compliance according to OPA.
• Ensures that the 340B pharmacy program is continuously compliant with 340B federal regulations.
• Develops, executes, and documents self-audits of the 340B process.
• Coordinates and ensures remediation of findings.
• Reviews and monitors all points of service where 340B participation occurs to ensure policy and procedure compliance, covered entity eligibility, and “covered patient” eligibility.
• Responsible for managing and troubleshooting pharmacy billing issues.
• Ensures that adequate systems checks are reviewed to prevent billing issues.
• Evaluates patient eligibility for qualified and non-qualified patients in hospital-based mixed-use areas.
• Serves as the primary internal program coordinator and liaison for all 340B-related matters.
• Assesses opportunities for cost savings and process improvements to yield higher compliance.
• Collaborates with system and local leadership to improve and enhance service offerings.
• Provides oversight for the implementation of process improvement initiatives.
• Monitors purchasing records and clearly documents utilization, savings, problem areas, and exceptions or discrepancies.
• Monitors inventory levels to effectively balance product availability and cost-efficient inventory control.
• Serves as the point person and coordinator for all mock, HRSA, and manufacturer audits.
• Maintains a current state of “audit readiness”.
• Provides oversight for all audits performed by independent external auditors.
• Assists in monitoring reports to ensure compliance with the program.

340B Pharmacy Program Coordinator

• Provides direct patient care and clinical support within an outpatient clinic
• Responsibilities include obtaining vital signs, reconciling medications, collecting patient history, and facilitating patient flow
• Additional duties involve managing the electronic health record (EPIC), scheduling appointments, processing medication requests, handling prior authorizations, and coordinating tests and procedures
• Upon successful completion of clinical competency, the role may also require performing EKGs, lab tests, injections, and/or phlebotomy
• Strong communication and organizational skills are essential to ensure efficient patient care and support for providers

General

• Provides direct patient care and clinical support within an outpatient clinic
• Responsibilities include obtaining vital signs, reconciling medications, collecting patient history, and facilitating patient flow
• Additional duties involve managing the electronic health record (EPIC), scheduling appointments, processing medication requests, handling prior authorizations, and coordinating tests and procedures
• Upon successful completion of clinical competency, the role may also require performing EKGs, lab tests, injections, and/or phlebotomy
• Strong communication and organizational skills are essential to ensure efficient patient care and support for providers
• This role requires regular on-site presence to perform the essential job functions

• Provides direct patient care and clinical support within an outpatient clinic.
• Responsibilities include obtaining vital signs, reconciling medications, collecting patient history, and facilitating patient flow.
• Additional duties involve managing the electronic health record (EPIC), scheduling appointments, processing medication requests, handling prior authorizations, and coordinating tests and procedures.
• Upon successful completion of clinical competency, the role may also require performing EKGs, lab tests, injections, and/or phlebotomy.
• Strong communication and organizational skills are essential to ensure efficient patient care and support for providers.

• Responsible for supervising and performing all pharmacy operations in accordance with accredited hospital policies and procedures, ethical and professional practices, The ACHC, and State and Federal requirements.

Community Pharmacist – PRN Float

Medical Assistant – Neurosurgery

Medical Assistant – Float

Virtual Care Practice Manager II

Senior Analyst – Cardiology Applications

Workday Service Desk Analyst

Medical Assistant

Cardiology Medical Assistant

Specialty Coder I

Data Analyst

340B Pharmacy Program Coordinator

Medical Assistant

Medical Assistant

Medical Assistant

Pharmacist, PRN