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Virtual Care Practice Manager II
Baptist Health System KY & INPractice Manager II overseeing remote healthcare operations for Baptist Health in Lexington, KY. Responsible for daily operations, compliance, and staff management in a virtual care setting.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in healthcare operations management, compliance with regulations such as HIPAA and OSHA, and effective marketing strategies to enhance clinic visibility. Proven ability to manage personnel, develop budgets, and maintain positive relationships with patients and staff.
Highest-signal resume keywords
Healthcare Operations ManagementCompliance ManagementBudget PreparationMarketing/Business RelationsManagerial Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Budget PreparationBasic CodingChart AuditingPolicy DevelopmentRegulatory Compliance
Soft Skills
Interpersonal SkillsLeadershipCommunicationProblem-SolvingTeam Development
Industry Keywords
HIPAAOSHAEmployment LawPatient Flow SystemManaged Care Organizations
About the role
Key responsibilities & impact- Responsible for the daily operations and supervision of the practice, including objective measures in a “balanced scorecard” approach
- Schedules physician and staff personnel and manages all leave requests
- Acts as Compliance Officer by ensuring the practice is compliant with all regulations including HIPAA, OSHA, Employment Law and reviews and responds appropriately to any compliance issues from patients or staff
- Prepare and submit an annual budget for facility
- Work with Marketing and Public Relations as needed to promote and enhance public image of the clinic
- Establishes and maintains an efficient and responsive patient flow system
- Interacts with personnel outside BCHS/BMA in insurance companies, managed care organizations, employers and government agencies when applicable
- Establishes and maintains positive working relationships with patients, visitors, physicians and coworkers
- Plan new programs to be developed. Research and isolate opportunities, develops plans for Director review and approval to market new or existing services the practice may offer.
- Must be able to conduct periodic audits of charts, policies and procedures and/or direct this process for the entire practice
- Responsible for interviewing, hiring, orientation, development and evaluation
Requirements
What you’ll need- BA or BS preferred, but Associate’s degree and/or experience will be considered
- 2+ years of managerial experience, healthcare experience.
- Marketing/Business Relations experience.
- Knowledge of OSHA regulations, safety standards, and other relevant areas.
- Knowledge of basic coding and documentation required.
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Flexible work hours
- Professional development opportunities