Baptist Health System KY & IN

Manager

• Develop workflows, protocols, and policies that support efficient and compliant TOC operations.
• Collaborates with community pharmacies to ensure timely prescription processing, delivery, and financial assistance coordination.
• Provides leadership and supervision to designated groups of employees including assurance of quality service delivered by a competent staff to consistently meet the needs of the hospital patients.
• Demonstrates management of staff performance including: Talent Acquisition Orientation process Continuous performance assessment Corrective action.
• Provides supervision and reporting structure to assure productivity and performance.
• Ensures clear role expectations for staff, including expectation documents and verbal communications.
• Coordinates individual and group training along with effective cross-training programs.
• Ensures compliance of all departmental staff with mandatory education and employee health.
• Identifies opportunities for staff professional development/continuing education/in-service education.
• Promotes a sense of organizational ownership within the team for managing change and achieving organizational goals.
• Develop, implement, and continuously improve TOC pharmacy programs aligned with organizational goals and regulatory requirements.
• Lead multidisciplinary initiatives to enhance medication safety, reconciliation accuracy, and discharge medication processes.
• Establish performance metrics, monitor program outcomes, and report results to pharmacy and hospital leadership.
• Identify gaps in the medication-use process during transitions and implement evidence-based quality improvement initiatives.
• Oversee or directly perform medication reconciliation at admission, transfer, and discharge for high-risk patients.
• Conduct comprehensive medication reviews and optimize pharmacotherapy using clinical guidelines and patient-specific factors.
• Provide patient and caregiver counseling on discharge medications, including adherence support and medication-use education.
• Coordinate post-discharge follow-up, including medication access, MTM visits, collaborative practice services, and refill management.
• Establishes effective personal relationships with medical and nursing leaders involved with drug use policy and safety while building essential team relationships among pharmacists, nurses, and physicians.
• Responsible for supervising and performing all pharmacy operations in accordance with hospital policies and procedures, ethical and professional practices, accreditation standards, State and Federal requirements and National Patient Safety Goals regarding medication management.

Manager, Pharmacy Transitions of Care

Analyst

• Responsible for application and integration of information technology in the healthcare setting
• Serve as a liaison between the IT department and operations
• Align system design with operational processes
• Includes data collection, workflow analysis, system configuration, testing, and support
• Participate in application deployment and procedure documentation
• Ensure software build meets organizational goals and external mandates

IT Analyst – OpTime/Anesthesia

Therapist

• Evaluate the patient's comprehensive health care needs in the outpatient clinic
• Implement an appropriate plan according to those needs utilizing the physician, community resources and the patient's support system
• Utilize critical thinking skills for the care of the patient
• Provide skilled physical therapy procedures/assessments and instruct patients and their families in the plan of care
• Utilize electronic records to document treatment & care

Outpatient Physical Therapist

Medical Billing and Coding

• Function in a fully accountable role with respect to ensuring the overall quality of inpatient coding with continuous quality improvement when indicated.
• Ensure that accurate and complete coding is performed so it can be used for measuring and reporting physician and hospital outcomes.
• Maintain an extensive up to date knowledge of clinical coding and has an extensive knowledge of the documentation requirements and guidelines in accordance with Coding Clinic and AHA Official Coding Guidelines as they pertain to diagnosis and procedural coding.

Inpatient Coder

IT Support

• Provide counsel to the System IT Director- Pharmacy Applications related to the establishment, implementation, maintenance, and development of BH IT functionality in accordance with strategic initiatives
• Work with the appropriate executives and managers, physician representatives, support staff and hospital staff to implement processes and technologies as supported by Baptist Health (KY)
• Develop and cultivate working relationships with key stakeholders in support of BH’s IT strategic priorities
• Participate as needed on hospital/BHMG based groups and facilitate communication between operations and the IT Director.
• Provides counsel to IT Director on short- and long-range strategy related to processes and technology that will impact operations within Baptist Health.
• Directly assist in the development and maintenance of Baptist Health’s long-range IT strategy.

System IT Manager, Pharmacist

• Responsible for application and integration of information technology in the healthcare setting
• Serve as a liaison between the IT department and operations
• Manage stakeholder expectations by analyzing expectations and requirements
• Identify project issues and risks and resolve or escalate as appropriate
• Provide 24/7 support when scheduled
• Review and test changes, interfaces, data conversion, enhancements, and each new release as assigned

Application Analyst – Intermediate

• Leading system wide contracting of supplies, equipment, material, services and maintenance
• Extensive procurement, contracting, and purchasing functions
• Driving significant savings or cost avoidance
• Providing high quality, efficient, and cost-effective service
• Achieving standards of performance, portfolio management and collaboration with leadership and system departments
• Focused on continuous process improvement, benchmarking, performance measurement, and reporting
• Assisting in the identification and review of new and alternative product selections
• Sourcing products within the vendor community
• Monitoring vendor performance and building business relationships
• Negotiating contracts, including GPO, IDN and hospital specific contracts within their service line

Contract Manager

Director

• Provides expert leadership in the planning, coordination, and direction of the central pharmacy services center (CPSC)
• Responsible for the operational functions associated with pharmacy services
• Ensures efficiency and compliance of operational areas with optimizing staffing and workflow
• Works closely with the Chief Pharmacy Officer on capital and operating budgets

Director, Central Pharmacy

• Provides expert leadership in the planning, coordination, and direction of specialty pharmacy operations
• Responsible for supervising, developing, and leading Specialty Pharmacy Managers
• Oversee embedded teams in specialty medical group clinics and hospital departments
• Monitors specialty pharmacy performance indicators for improvement