Aya Healthcare

Credentialing Specialist

• Manage the end-to-end privileging and credentialing process for locum tenens physicians and advanced practice providers, ensuring compliance with client facility and Aya Locums requirements.
• Review provider applications, CVs, and supporting documentation for completeness, accuracy, and potential privileging risks.
• Prepare, submit, and track hospital privileging applications, proactively driving files to approval while meeting targeted start dates.
• Partner with providers, medical staff offices, clients, and internal teams to obtain required documentation and resolve outstanding items.
• Conduct and review primary source verifications and compliance requirements, including licensure, board certification, malpractice, and exclusion screenings.
• Monitor expiring licenses, certifications, privileges, and other time-sensitive documents to ensure ongoing compliance.
• Facilitates provider payer enrollment for clients by coordinating enrollment activities, monitoring application progress, and supporting timely payer approvals.
• Maintain accurate provider records and documentation within credentialing and compliance systems.
• Identify, troubleshoot, and escalate complex privileging issues while delivering exceptional customer service to internal and external stakeholders.

Senior Privileging and Credentialing Specialist

Therapist

• Lead full-cycle recruitment efforts to attract, screen, and onboard physical therapists, occupational therapists, and speech-language pathologists.
• Proactively contact and recruit prospective therapists to establish relationships, understand their needs and qualify them for job opportunities
• Educate prospective therapists on the personal and professional benefits of a travel healthcare career
• Generate leads through various recruiting channels, strategic planning and referrals
• Strive for continuous improvement and career advancement
• Strong motivation to achieve results and meet recruiting goals
• Ability to work in fast-paced environment and maintain a sense of urgency
• Candidate-centered mentality and passion for customer service

Travel Therapy Recruiter

Director

• Develop and execute the overall learning and development strategy for the Locums division, ensuring alignment with organizational goals and business priorities
• Partner with executive leadership to identify performance gaps and create scalable training solutions that improve recruiter productivity, quality, and retention
• Design and oversee comprehensive training programs for the Physician & APP Solutions division
• Establish training standards, competency models, and career development pathways across all levels of the Physician & APP Solutions organization
• Evaluate existing training programs and continuously enhance curriculum, delivery methods, and learning experiences based on business needs and performance data
• Create and maintain standardized training materials, playbooks, process documentation, and digital learning resources utilizing a variety of learning platforms and media
• Partner with Operations, Sales, Clinical, Compliance, HR, and executive leadership to ensure training content reflects current business processes, regulatory requirements, and strategic initiatives
• Measure and report the effectiveness of training initiatives through key performance indicators, including ramp time, sales productivity, quality metrics, retention, and employee engagement
• Foster a culture of continuous learning, coaching, accountability, and professional development throughout the division
• Ensure consistency in training delivery and best practices across all offices, remote teams, and business units
• Facilitate executive-level training sessions, training workshops, and strategic planning meetings as needed
• Stay current on industry trends, adult learning methodologies, staffing best practices, and emerging technologies to continually improve learning programs
• Champion organizational culture and reinforce company values through all learning and development initiatives

Senior Training Director, Physician & App Solutions

Product Manager

• On-going development of the product vision, strategy, and roadmap
• Drive discovery activities – working with users, design and, technical team members – to create effective solutions that will deliver quantifiable value to Aya and our clients.
• Lead cross-functional teams to collaboratively realize product concepts and bring them to market.
• Produce quality work while maintaining a strong sense of urgency
• Respond to changing market and business dynamics quickly, with effective collaboration with stakeholders, the delivery team and leadership
• Support Production Support team with analyzing escalated issues

Product Manager IV

Support Engineer

• Serve as a primary point of contact for employees requiring desktop and technology support, delivering a high-quality customer experience from initial request through resolution.
• Troubleshoot and resolve a wide range of hardware, software, access, and application issues across Windows and macOS environments.
• Support enterprise technologies including Microsoft 365, Azure Active Directory, Exchange, VPN solutions, communication platforms, and other business-critical applications.
• Communicate technical concepts clearly to both technical and non-technical users while setting expectations and providing timely updates.
• Independently investigate, diagnose, and resolve complex technical issues while maintaining accurate and thorough documentation.
• Identify recurring issues and partner with team members to implement scalable solutions that improve the employee experience.
• Balance multiple priorities while effectively managing support requests and ensuring timely follow-up and resolution.
• Escalate issues appropriately when additional expertise, elevated permissions, or broader system changes are required.
• Build trust and strong relationships with employees through professionalism, responsiveness, and a solutions-oriented mindset.
• Deliver a positive support experience by maintaining composure in high-pressure situations and effectively addressing user concerns.
• Partner closely with colleagues across IT and the business to ensure seamless support and service delivery.
• Create and maintain knowledge base articles, troubleshooting guides, and process documentation to improve team efficiency and knowledge sharing.
• Identify opportunities to streamline support processes through automation, standardization, and improved workflows.
• Participate in projects and initiatives that enhance the technology experience for employees across the organization.
• Share technical knowledge and best practices with teammates.
• Assist in onboarding and supporting junior team members by providing guidance on troubleshooting techniques and support processes.
• Contribute to a collaborative team environment focused on continuous learning and operational excellence.

Desktop Support Technician

• On-going development of the product vision, strategy, and roadmap
• Drive discovery activities – working with users, design and technical team members – to create effective solutions that will deliver quantifiable value to Aya and our clients
• Lead cross-functional teams to collaboratively realize product concepts and bring them to market
• Produce quality work while delivering in a timely manner
• Respond to changing market and business dynamics quickly, with effective collaboration with stakeholders, the delivery team and leadership
• Support Production Support team with analyzing escalated issues/defects
• Collaborate with Launch Operations team on new feature launches
• Track and report on key product KPIs and project success metrics, providing insights for continuous improvement

Product Manager II

Paralegal

• Support the intake, routing, and tracking of partner contracts and related requests through internal contract queues and workflows.
• Assist with the preparation, formatting, editing, and processing of partner contracts, amendments, templates, and standard forms.
• Maintain accuracy and consistency across contract documentation using approved templates and internal guidelines.
• Coordinate with other legal team members, Partner Operations, and internal business partners to obtain required information, supporting documentation, and approvals.
• Assist with managing document flow and maintaining organized electronic contract records.
• Support the end-to-end contract lifecycle from intake through execution under the direction of department leadership and corporate counsel.
• Track Key contract milestones, deadlines, and renewal dates to ensure timely follow-up and compliance.
• Assist with reviewing partner-provided documentation (e.g., third-party information, compliance materials) to ensure completeness prior to contract processing.
• Help maintain accurate partner contract records in contract management and document repository systems.Administrative & Process Support: Provide general administrative and operational support to the legal team, as needed.

Paralegal, Partner Contracts

• Develop and cultivate relationships that result in new contracts for Aya Healthcare
• Convey Aya Healthcare’s unique value proposition to key decision makers within potential new hospital accounts in order to secure new business
• Demonstrate and effectively present Aya Healthcare’s full suite of services and software to healthcare organizations
• Create a sales strategy for current clients in order to upsell additional services which will include but it not limited to, monthly calls, reporting and presenting quarterly client reviews when necessary
• Identify and contact healthcare organizations in order to win their business
• Develop strong relationships with current clients in order to expand our services offerings
• Build and maintain an active pipeline of prospective clients
• Must be able to effectively navigate and communicate with all levels of healthcare leadership
• Educate prospective healthcare organizations about Aya's differentiated services and software
• Generate leads through various channels, strategic planning and referrals

Director, Workforce Solutions – Per Diem

Account Manager

• Proactively call into prospective clients (schools and school districts) to generate new business
• Persistently use traditional and creative methods to reach new points of contact at current clients to sell and maintain Educational staffing services
• Continuously generate client leads using high volume calls and emails
• Submit appropriate candidates for Educational staffing assignments with our contracted clients
• Cultivate and maintain valuable relationships with prospective clients
• Ensure the satisfaction of our client facilities through proactively meeting their staffing needs with alacrity
• Renegotiate contracts with clients resulting in mutually beneficial terms
• Strive for continuous improvement and career advancement
• Work with internal teams to collaborate and find successful solutions for fulfillment

Senior Account Manager, Educational Services

Account Manager, Educational Services

Director, Workforce Solutions

DevOps Engineer

• Lead and grow the SRE team
• Drive reliability, performance, and availability
• Operational intelligence and AI-native operations
• Platform efficiency and stakeholder trust

Manager, Site Reliability Engineering

Recruitment

• Identify and recruit qualified physicians for contracted assignments
• Proactively contact and recruit prospective candidates to establish relationships, understand their needs and qualify them for job opportunities
• Educate prospective candidates on the personal and professional benefits of a locum tenens career
• Generate leads through various recruiting channels, strategic planning and referrals
• Build and maintain unique relationships both internally and externally
• Strive for continuous improvement and career advancement
• Strong motivation to achieve results and meet recruiting goals
• Ability to work in fast-paced environment and maintain a sense of urgency
• Client-centered mentality and passion for customer service

Locum Tenens Physician Recruiter

Manager

• Own Workday across Core HCM, Benefits, Payroll, Compensation & Advanced Compensation, Time Tracking & Absence, Recruiting, Onboarding, Talent Management, and Performance Management.
• Lead Business Process Framework design and Workday security (roles, domains, segregation of duties).
• Act as the escalation point for complex or high-impact HRIS issues, and serve as a point person for our partner support agency.
• Manage Workday bi-annual releases including impact review, regression testing, UAT, and deployment.
• Oversee integrations and vendor interfaces; partner with technical and functional teams for stability.
• Lead and develop the in-house HRIS team; manage intake, prioritization, and delivery cadence in a fast-paced and ever-changing environment.
• Build strong relationships and partner with other HR stakeholders, Payroll, and IT on system strategy and optimization.