Avedo GmbH

Customer Support

• Provide inbound customer support by phone and in writing within the travel sector
• Assist customers with holiday planning and support sales efforts
• Advise customers on the client’s products
• Deliver high customer satisfaction to encourage repeat contact
• Handle call documentation and follow-up tasks

Customer Support (Travel) — German & English

• Telephone and written customer support (inbound) in the tourism sector
• Provide sales-oriented assistance to customers during trip planning
• Advise customers on the client’s products
• Ensure customers are satisfied and willing to call again
• Document and follow up on phone calls

Customer Support, German and English

• Provide telephone and written inbound customer support in the travel/tourism sector
• Support customers in their holiday planning with a sales-oriented approach
• Advise customers on the client’s products
• Ensure high customer satisfaction so customers are happy to return
• Document and follow up on phone calls

Customer Support – Tourism, German, English

• You're the first point of contact for Dutch-speaking customers – handling their questions around orders, returns, products, and their overall shopping experience.
• Inbound calls and written customer communication (email/chat) in Dutch
• order management, returns processing, and general customer inquiries
• providing product information and shopping advice
• accurate documentation of each case in the CRM system
• close collaboration with your team and Team Lead

Dutch-Speaking Inbound Customer Service Agent

• You're the first point of contact for Dutch-speaking customers – handling their questions around orders, returns, products, and their overall shopping experience.
• Inbound calls and written customer communication (email/chat) in Dutch
• Order management, returns processing, and general customer inquiries
• Providing product information and shopping advice
• Accurate documentation of each case in the CRM system
• Close collaboration with your team and Team Lead

• Telephone and written customer support (inbound) in the tourism sector
• Sales-oriented assistance to customers during holiday planning
• Advising customers on the client’s products
• Ensuring satisfied customers who are happy to call again
• Documentation and post-call processing

Customer Support, German, English

Call Center Representative

• Outbound calls to customers and prospects
• Present products and services from the publishing and professional information sector
• Proactively identify customer needs and conduct professional conversations
• Follow up on leads and sales opportunities
• Document customer contacts and outcomes in the CRM system
• Use modern systems, tools, and knowledge bases

Customer Support (Travel) — German & English

Customer Support, German and English

Customer Support – Tourism, German, English

Dutch-Speaking Inbound Customer Service Agent

Dutch-Speaking Inbound Customer Service Agent

Customer Support, German, English

Call Center Agent – Outbound Sales