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Customer Support, German and English
Avedo GmbHCall Center Agent providing customer support in the travel sector. Working remotely with excellent German and English communication skills required.
About the role
Key responsibilities & impact- Telephone and written customer support (inbound) in the tourism sector
- Provide sales-oriented assistance to customers during trip planning
- Advise customers on the client’s products
- Ensure customers are satisfied and willing to call again
- Document and follow up on phone calls
Requirements
What you’ll need- Excellent German skills, spoken and written
- Confident use of common CRM and telephony tools or a strong technical affinity
- Stable internet connection and a quiet home-office workspace
- Strong communication skills and enjoyment of active selling
- Self-motivation, discipline, and a reliable, independent work style (freelancer model)
- Willingness to work shifts, including night and on-call duties
- Interest in travel topics is an advantage
Benefits
Comp & perks- 100% remote — work from the place where you are most productive
- Personal support and onboarding from day one
- Be part of a growing international freelancer network
- Long-term collaboration with real development and growth opportunities
ATS Keywords
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Soft Skills
Self-MotivationDisciplineIndependent Work Style