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Customer Support, German, English
Avedo GmbHFreelance Call Center Agent for Travel handling customer inquiries in German and English. Providing customer support for vacation planning and product consultations remotely.
About the role
Key responsibilities & impact- Telephone and written customer support (inbound) in the tourism sector
- Sales-oriented assistance to customers during holiday planning
- Advising customers on the client’s products
- Ensuring satisfied customers who are happy to call again
- Documentation and post-call processing
Requirements
What you’ll need- Excellent German language skills, written and spoken
- Confident use of common CRM and telephony tools, or a strong technical affinity
- Stable internet connection and a quiet home-office workspace
- Strong communication skills and enthusiasm for active selling
- Self-motivation, discipline, and a reliable, independent work style (freelancer model)
- Willingness to work shifts, including night shifts and on-call duty
- Interest in travel topics is an advantage
Benefits
Comp & perks- 100% remote — work from wherever you are most productive
- Personal support and onboarding from day one
- Be part of a growing international freelancer network
- Long-term collaboration with real development and career opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
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Soft Skills
Self-MotivationDisciplineIndependent Work StyleEnthusiasm for Active Selling