Availity

DevOps Engineer

• Lead the design, implementation, manage, support and operation of cloud-native infrastructure and container orchestration platforms
• Drive platform reliability, scalability, automation, and operational excellence across critical SaaS and cloud-based workloads
• Work closely with Cloud Architecture, Security, and Engineering teams to modernize infrastructure
• Implement best practices, enable application teams through self-service and platform capabilities
• Contribute to architectural decisions, mentor engineers, and ensure alignment with security, compliance, and operational standards
• Design, deploy, and manage production-grade Kubernetes clusters
• Build and maintain containerized workloads using Docker and Kubernetes best practices
• Provision and manage cloud infrastructure using Infrastructure as Code (Terraform, CloudFormation)
• Develop reusable modules and automation frameworks to enable self-service infrastructure
• Design and maintain CI/CD pipelines to support containerized application delivery
• Implement monitoring, logging, and alerting solutions for Kubernetes workloads and infrastructure
• Lead incident response, root cause analysis (RCA), and continuous improvement efforts
• Mentor junior and mid-level engineers, providing technical guidance and career development support

Senior DevOps Engineer

Customer Success Manager

• Owning and managing assigned health plan accounts
• Serving as the primary point of contact for customer success and relationship management
• Building strong, trusted relationships with client stakeholders
• Coordinating cross‑functionally with Engineering, Product, Technical Account Management, and other internal teams to shepherd issues through resolution
• Tracking and managing complex client issues
• Driving customer satisfaction, retention, and long‑term success by proactively identifying risks and opportunities
• Identifying opportunities to expand value and protect recurring revenue

Senior Customer Success Manager

Product Operations

• Developing and leading the Product Operations function to support product strategy, planning, execution, and measurement
• Establishing scalable processes, frameworks, and operating rhythms across Product, Engineering, Design, Customer Success, Sales, and Marketing
• Driving product portfolio planning, roadmap governance, prioritization frameworks, and quarterly business reviews
• Building reporting systems and dashboards to track product performance, delivery metrics, customer outcomes, and operational KPIs
• Partnering with Product leadership to improve decision-making through data analysis, insights, and business intelligence
• Optimizing product development lifecycle processes including intake, prioritization, release management, and post-launch reviews
• Leading tooling and systems strategy for product management platforms, workflows, and documentation standards
• Facilitating cross-functional communication and alignment to ensure organizational transparency and execution consistency
• Identifying operational bottlenecks and implement continuous improvement initiatives across teams
• Supporting strategic initiatives including organizational scaling, change management, and process transformation
• Managing and mentoring Product Operations team members and foster a culture of accountability and continuous improvement

Director, Product Operations

• Support and help advance an AI-enabled utilization management (UM) solution that automates and modernizes the prior authorization process for healthcare organizations.
• Manage payer and clinical data, support software testing, and drive process improvements.
• Collaborate across departments to ensure operational excellence.
• Support the testing and evaluation of AI capabilities, specifically Natural Language Processing (NLP) models that leverage clinical concepts.
• Validate model outputs, contribute to annotation and test case development, and provide feedback to improve AI-driven solutions in the healthcare domain.
• Organize and prioritize requests to meet established deadlines while managing multiple competing priorities.
• Contribute to process improvement by identifying opportunities to enhance workflows and drive team effectiveness.

Product Operations Analyst

Full-stack Engineer

• Support the Platform Development team in design, documentation, and maintenance of applications
• Work on optimizing and migrating applications to AWS Cloud
• Collaborate with a high-performing team on cloud solutions
• Mentor others on technology-related languages and practices
• Report missing elements and recommend changes for system development

Software Engineer III

Account Executive

• Responsible for new account development
• Expand existing accounts within a geographic territory/product line
• Collaborate with teams using video for enhanced communication and productivity

Senior Sales Executive, Provider

Network Engineer

• define and advance Availity’s cloud network infrastructure across AWS
• drive infrastructure automation and standards via infrastructure-as-code
• partner with Security, Platform, and Application teams to deliver scalable, compliant, cost-effective connectivity
• own enterprise DNS end-to-end
• lead AWS network architecture for application and shared-services environments
• modernize VPN, partner, and site-to-site connectivity
• mentor and uplevel Cloud Engineering and peer teams

Multi-Cloud Network Architect V

• Engineering and support of multi-cloud and on-premises infrastructure
• Observability and reporting of network related infrastructure
• Working in AWS CLI and GitLab to orchestrate builds
• Monitoring JIRA throughout the sprint cycle
• Participate in daily stand-ups and status check-in meetings
• Builds and maintain infrastructure as code
• Read and understand system and functional requirements
• Writes technical specifications and thorough documentation of work
• Reports on gaps in requirements for Technical Leads and Cloud Architects
• Accurately scopes project time and resources required
• Reviews project scope and timeline estimates with senior staff
• Collaboration with Cloud Architects and business partners to confirm time and resource estimates
• Consults with Cloud Architects on testing plans and resolving/debugging errors
• Support escalation incidents and on-call duty requirements
• Working and collaborating in a predominantly remote workplace

Cloud Network Engineer II

Vice President

• Developing and driving the enterprise delivery strategy aligned with company goals, scaling delivery operations across all product lines
• Creating and maintaining delivery frameworks, operating mechanisms, and governance standards to ensure consistent, reliable delivery outcomes
• Partnering with Product and Engineering leaders to define delivery roadmaps, resource models, and capacity planning approaches
• Identifying and executing opportunities to streamline delivery operations, improve efficiency, and mature processes
• Setting the foundation for a professional services organization to support ongoing changes and customizations
• Leading, mentoring, and developing leaders and their respective teams
• Building a culture of accountability, operational excellence, and continuous improvement across delivery functions
• Providing thought leadership and guidance on delivery best practices, talent development, and organizational structure
• Championing high performance behaviors within the delivery organization
• Overseeing the execution of delivery cycles for each product line; ensure commitments are met or exceeded regarding quality, timelines, and customer satisfaction
• Establishing KPIs and dashboards to monitor delivery performance, predict risks, and ensure early mitigation
• Owning and optimizing resource allocation, capacity management, utilization targets, and cross functional workflow alignment
• Serving as the executive point of contact for delivery performance across the organization

Vice President, Delivery

Backend Engineer

• Review existing proposal and response content in Responsive for accuracy, relevance, and clarity• Edit and rewrite content to improve readability, consistency, and alignment with style guidelines• Identify outdated, duplicate, or unused content and support cleanup, consolidation, and archiving efforts• Apply standardized naming conventions, tags, and metadata to improve searchability and reuse• Assist with light content writing, summaries, and content standardization as needed• Document content gaps, inconsistencies, and improvement opportunities• Collaborate with full-time team members to understand content usage and priorities• Follow established content governance and quality standards

Go To Market Intern

QA Automation Engineer

• Deploy, manage, and maintain Event Management processes, actionable alerting, and automated remediation capabilities
• Design, develop, and continuously improve automation that reduces operational toil while improving system reliability and resilience
• Mentor and provide technical expertise to team members
• Collaborate with observability and service management teams to improve signal quality and mean time to recovery (MTTR)
• Assist in the design, development, and maintenance of tools that automate daily operational tasks
• Conduct production incident management and escalations with a focus on automation-first recovery

Automation Engineer IV

Account Manager

• Management of strategic business partnerships
• Development of new profitable partnerships leveraging Availity solutions
• Maintaining positive relationships with partners
• Evaluating and managing new strategic business opportunities
• Managing end-to-end partnership process from lead generation to deal execution
• Investigating new relationships and preparing perspectives for executives
• Overseeing identification and pursuit of strategic business opportunities
• Working cross-functionally with Executive Team and product leadership

Principal, Product Partnerships

Analyst

• Manage complex configuration changes for health plan partners
• Ensure claims data flows accurately and reliably through Availity’s platform
• Analyze and validate business requirements, ensuring requests are accurate and complete
• Configure receiver configurations using Availity’s internal tool EPDM
• Serve as a key point of contact for connectivity and data issues
• Perform functional testing and support production releases
• Participate in monthly and minor production releases
• Work closely with internal teams such as Health Plan Analysts, Account Management, and Payment Accuracy

EDI Implementation Analyst

Operations

• Drive delivery of strategic initiatives and enterprise improvement efforts
• Partner with functional and senior leaders to translate defined priorities into executable plans
• Bring discipline to cross‑functional work and improve visibility into progress, risks, and outcomes
• Execute and support delivery of defined enterprise priorities and transformation initiatives
• Coordinate dependencies and sequencing across Product, Technology, Finance, Commercial, and Operations teams
• Manage timelines, scope, risks, and dependencies of initiatives
• Run initiative‑level or portfolio‑level governance forums and status reviews
• Develop and maintain execution metrics, dashboards, and status reporting
• Partner closely with functional leaders to ensure initiatives are well‑understood and adoptable