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Cloud Device Management Engineer
AvailityEngineer for cloud device management in healthcare technology, working on endpoint management solutions for Apple and Android devices. Collaborate with cross-functional teams to deliver optimal performance and security.
Tech Stack
Tools & technologiesAndroidCloudiOSJamfMacOS
About the role
Key responsibilities & impact- Design and maintain Apple and Android device management architecture across Intune (MDM & App Protection/MAM)
- Administer Jamf Pro ensuring alignment with security, compliance, and user experience goals
- Define enrollment strategies (ADE/DEP or AMAPI), ownership models (corporate vs BYOD), and policy baselines for macOS/iOS/iPadOS/Android
- Operationalize Zero Touch provisioning via Automated Device Enrollment (ADE)
- Build and manage configuration profiles, compliance policies, conditional access, device restrictions, Wi Fi/VPN, certificates (SCEP/PKCS), and app protection policies for iOS/iPadOS/Androids
- Partner with IT Support teams, Security, Networking, and end users to ensure optimal device performance
- Identify opportunities for continuous improvement
- Document processes, configurations, and troubleshooting steps in knowledge bases
- Translate business requirements into efficient and effective technical solutions
- Ensure delivery of expected business benefits on time and within budget
Requirements
What you’ll need- Bachelor's degree in Information Technology or equivalent work experience
- 3+ years experience in IT Infrastructure and End User Support
- Solid knowledge and understanding of cloud-based systems (Jamf, Intune, M365)
- Security requirements, infrastructure, systems administration, application systems, networking and computing devices
- Proficient in the use of Microsoft applications (Word, Excel, PowerPoint, Teams, OneNote, SharePoint, OneDrive, and Outlook)
- Strong hands-on experience and proficiency with Jamf Pro, Apple Business Manager
- Understanding of macOS and iOS operating systems, hardware and tools
- Experience with scripting languages for automation and troubleshooting
- Familiarity with identity and access management (IAM), SSO, networking, and security in cloud contexts
- Excellent problem solving and analytical skills
- Strong documentation and governance mindset
- Ability to work independently and collaboratively in a team environment under minimal supervision
- Detail oriented with a focus on continuous improvement
Benefits
Comp & perks- healthcare
- vision
- dental benefits
- 401k match program
- unlimited PTO for salaried associates + 9 paid holidays
- reimbursement for gym memberships, racing events, weight management programs
- education reimbursement
- Paid Parental Leave for both moms and dads, both birth parents and adoptive parents
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
device management architectureIntuneJamf ProAutomated Device Enrollmentconfiguration profilescompliance policiesconditional accessscripting languagesmacOSiOS
Soft Skills
problem solvinganalytical skillsdocumentationgovernance mindsetindependent workcollaborative workdetail orientedcontinuous improvement
Certifications
Bachelor's degree in Information Technology