AT&T

Account Executive

• Accelerate customer growth by acquiring new business customers and cross-selling to eligible customers with Fiber and 5G connections.
• Sell a simplified AT&T product set inclusive of Fiber and Mobile connections.
• Achieve sales objectives by securing new high-speed data service agreements with customers in designated low fiber penetrated buildings.
• Be knowledgeable about AT&T products and be able to emphasize offerings that solve customer problems (paid training provided).
• Conduct sales duties away from the office on a regular basis to prospect and meet customers out in the field.
• Prospect in person.
• Meet with customers in person to engage in sales activities at their locations.
• Communicate in a timely manner with customers through phone calls, conference calls, emails, and other channels.

Bilingual Spanish Outside Sales Representative

Manager

• Oversee service delivery and solutions including Ethernet, 911 applications, client network integrations, network security, managed services, fiber and copper transport, broadband aggregation services, 5G & cellular solutions, AT&T Digital Network and fixed wireless.
• Manage network maintenance and operations, resolve complex issues, perform root cause analysis, and implement network changes from the central office to customer premises.
• Coordinate with peers in various departments to enhance customer experience, drive revenue growth, create operational efficiencies, and innovate processes tailored to local markets.
• Provide strategic direction, ensure execution, manage contractors and vendors, and lead network restoration efforts following natural disasters, while overseeing a large multi-state organization and supervising managers and staff.
• Ensure compliance with company policies, regulatory requirements, and environmental laws, manage financial and operational targets, and work with Labor Relations to meet labor contract obligations and maintain a harmonious union relationship.

Manager – Business Field Services

User Researcher

• Conduct user research and analysis to inform and improve the design and functionality of products and services, ensuring they meet user needs and enhance overall user experience.
• Perform analysis across Sales, Account Management, Support, IDM across products and platforms.
• Analysis execution for both quantitative and qualitative studies including: Use of stand-alone Voice of the Customer structured and unstructured data to draw insights.
• Use of Voice of the Customer data in conjunction with data and session analysis from Quantum Metric, Adobe, and other relevant tools.
• Use of Voice of the Customer data in conjunction with data from POCR, engagement, and other key internal metrics.
• Use of AI tools for analysis.
• Use of SQL and/or other tools to join and analyze data.
• Develop and implement comprehensive research plans and methodologies to gather user insights that inform high-level design and product decisions across the organization.
• Analyze and interpret complex research data to identify patterns, trends, and actionable insights.
• Compile findings into strategic reports and presentations, effectively communicating insights and recommendations to senior stakeholders.
• Collaborate closely with cross-functional teams, including designers, product managers, and developers, to integrate user research findings into the design and development process.
• Influence strategic decision-making through research insights and perspectives.
• Create detailed user personas and journey maps based on comprehensive research data.
• Produce research artifacts such as insight briefs, journey maps, affinity diagrams, and usability reports to support strategic design decisions.
• Continuously iterate on research methods and processes to ensure they remain effective and innovative.

Senior UX Researcher

• Sales employees will concentrate on acquiring new business and conducting customer visits in the field.
• Lead Generation and Prospecting: Actively hunt for new leads within your assigned territory through external networks and cold calling, meeting or exceeding weekly quotas for cold calls and door knocks.
• Client Engagement: Understand the communication and technology needs of small and mid-sized business customers. Present tailored growth opportunities and efficiencies to both current and potential clients.
• Account Development: Develop new accounts and expand existing ones by establishing and nurturing long-term relationships with customers.
• Consultative Selling: Utilize consultative selling skills to overcome objections, identify key trends, uncover customer needs, and leverage industry knowledge to find and close sales opportunities.
• Proposal Development: Craft responses for Requests for Proposals (RFPs) and present products and services that can benefit customers.
• Strategic Initiatives: Design and implement strategic initiatives to grow and retain the revenue stream of assigned complex accounts, ensuring high levels of customer satisfaction.

B2B Sales Account Executive – Fiber

Product Marketing

• Support the end‑to‑end product development lifecycle for AT&T Prepaid initiatives, including requirements gathering, project documentation, governance readiness, launch coordination, and post‑launch performance tracking.
• Manage and drive project plans, ensuring milestones, risks, dependencies, and deliverables are tracked, escalated, and delivered on time.
• Coordinate across internal partners—including Network, IT, Customer Experience, Operations, and Vendor teams—to ensure readiness for new product and feature launches.
• Assist with operational processes such as activation flows, SIM/eSIM operations, rate plan builds, system updates, and troubleshooting cross‑functional issues.
• Support test planning and execution for new capabilities across AT&T systems and prepaid platforms.
• Contribute to business case inputs, operational assessments, and data analysis to support decision‑making.
• Maintain documentation, process guides, project artifacts, and status updates for internal consumption.
• Help ensure compliance with AT&T product development governance, operational policies, and cross‑functional intake processes.

Lead Product Marketing

• Responsible for cross-functional management of critical go-to-market campaigns and all that entails
• Drive strategic alignment and efficiency across AT&T’s portfolio and for all relevant stakeholders across Product and Brand Marketing and respective partners
• Campaign management utilizing working knowledge of Adobe Workfront or similar workflow management tool
• Manage the intricacies of complex marketing campaigns from genesis/pre-planning through launch and optimization
• Accountable for record keeping, alerts & variances, and timelines of the campaign to ensure marketing records remain up to date
• Ensure every marketing execution is optimized at launch and continue to find efficiencies while it remains in market
• Enable AT&T’s way of Marketing through collaboration across the Marketing & Growth Organization and partner organizations to ensure successful execution of the strategic vision
• Support marketing stakeholders to reach goals, mitigate risk and remove roadblocks
• Contributor for campaign management team capacity planning and codifying campaign management processes
• Drive rigor around AT&T’s way of Working for planned and in-year programs and consistently seek ways to create efficiencies
• Conduct retrospectives and other working sessions with all levels of leadership

Lead Manager, Campaign Management – Product Marketing

Chief of Staff

• Facilitate and coordinate the definition and prioritization of organizational strategic objectives and goals, leveraging an Objectives & Key Results (OKRs) model
• Plan and organize strategic sessions, including weekly/bi-weekly staff meetings, quarterly planning sessions, town-halls, and AMA sessions
• Build, monitor, and communicate the progress of cross-functional initiatives, including financial planning, budget management, staffing/labor plans, operational reviews, staff calls, and other critical Engineering Operations team activities
• Ensure that reporting and dashboards accurately reflect relevant data, clearly informing senior leadership about status and potential obstacles
• Actively engage in tasks to ensure the timely completion of deliverables and administrative responsibilities without requiring continual guidance
• Manage data analytics and track KPIs, OKRs, and other performance metrics to measure operations performance
• Conduct monthly and quarterly tracking and reporting of performance metrics and key accomplishments from various sources and analytics platforms for the Engineering Operations organization

Principal Technical Business Manager – Chief of Staff

Sales

• Strategically lead and optimize the performance of Integrated Solutions teams within a defined territory
• Drive revenue growth through effective in-home customer engagement and innovative sales tactics
• Direct the development and implementation of sales strategies, short and long-term plans
• Establish business objectives for each IHE territory
• Ensure successful achievement of sales and customer satisfaction goals
• Oversee force management, audit, and compliance reviews
• Monitor sales metrics and analyze performance data for informed decision-making

Director – In Home Sales

Security Engineer

• Design, implement, and maintain comprehensive test frameworks and automation pipelines
• Integrate advanced security testing, threat modeling, and incident simulations into the QA process
• Leverage the latest in test automation, AI-driven testing, and non-functional testing techniques
• Work closely with software engineers, product managers, and security specialists
• Guide junior engineers and peers in best practices for test automation, code quality, and secure development
• Use metrics, analytics, and feedback loops to continuously improve testing processes
• Ensure rigorous testing delivers secure and resilient solutions and intuitive user experiences

Lead Software Engineer – Cloud Security Platform

Software Engineer

• Interpret contractual terms and ensure compliance with standards, laws, and regulations.
• Write precise work orders, ensure adherence to schedules, and coordinate with contractors and internal teams.
• Conduct quality inspections of contract work and promptly address safety issues.
• Coordinate payment of invoices, manage change orders, monitor inventory, order materials, and address customer concerns.
• Work with local municipalities for permits and inspections, review final documents for accuracy, and manage duty rosters and supervisory responsibilities during out-of-hours/weekend operations.

Senior Specialist – Construction & Engineering

Call Center Representative

• Handle customer interactions (calls, chats, emails) in a fast-paced environment
• Identify upselling opportunities and close deals to reach your sales and commissions targets
• Accurately resolve issues related to service, billing, payments, and collections
• Explain bills and product features clearly
• Troubleshoot basic problems and seek higher support if needed
• Build customer confidence and loyalty by resolving issues
• Support various customer inquiries, including technical issues
• Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime
• Paid training to set you up for success

Call Center Sales & Retention Representative

Solutions Engineer

• Architect and deliver scalable, cloud-native, and SaaS-based solutions that transform next-generation BSS platforms.
• Lead the integration of advanced AI and machine learning technologies to automate workflows, enable hyper-personalized customer experiences, and support intelligent, data-driven decision-making.
• Drive initiatives to embed AI/ML models for dynamic pricing, customer segmentation, proactive service assurance, anomaly detection, and real-time product recommendations.
• Collaborate with business, product, engineering, and operations stakeholders to identify and prioritize opportunities for AI/ML optimization across customer journeys and business processes.
• Define and execute the modernization roadmap, including legacy migration, domain-driven design, and adoption of industry best practices.
• Champion domain-centric, event-driven architectures with clear separation of concerns and optimized data flows.
• Establish and enforce architecture standards, governance frameworks, and ensure solutions meet enterprise requirements for security, scalability, ethics, and compliance.
• Mentor solution architects and cross-functional teams, serving as a subject matter expert in AI/ML adoption and fostering a culture of innovation.

Principal Solution Architect

Support Engineer

• Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units
• Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors
• Provide support of mobile and wireless devices to include smartphones, tablets, and hotspots
• Assist in testing, applying, and maintaining server configurations and related security patches
• Assist in maintaining and checking the health of systems and backups to include restore testing
• Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets
• Update tickets following documentation templates and/or guidelines to ensure quality requirements are met
• Provide daily, weekly, and monthly activity reports describing activities accomplished in a timely manner
• Provide inventory support and input to the provided inventory system for the customer
• Responsible for installing and maintaining video teleconferencing infrastructure to include assisting with user requests
• Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events
• Conduct or provide new equipment deployments and/or requested deployment support
• Provide cabling support and run cables within data centers, LAN rooms and remote wiring closets
• Analyzes functional business requirements and design specifications for functional activities
• Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer’s needs are met
• Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products
• Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware

Network Support Technician – Government

Account Manager

• Recruit new partners/vendors and build strategic, long-term relationships.
• Develop and implement sales strategies to promote wireline/wireless solutions and meet targets.
• Provide comprehensive training, coaching, and resources to partners for effective product promotion.
• Monitor partner performance, analyze challenges, and resolve issues to ensure channel success.
• Collaborate with internal teams, create detailed reports, and coordinate activities to achieve sales goals.

Lead Account Manager, Channel 3 Mob VAR

• Drives revenue growth and supports aligned sales teams as their product specialist, assisting in the sale of complex products, services, and solutions tailored for State, Local and Education (SLED) customers’ needs
• Provide subject matter product expertise and suitability for customer solutions
• Consult with sales teams and customers to design and customize products, services, and solutions
• Prepare detailed sales proposals, presentations, and bids, including pricing for highly complex solutions
• Develop and execute advanced sales strategies and strategic plans to stay competitive in the market, maintaining expertise around current challenges, requirements and trends amongst SLED customers
• Oversee the sales process as product specialist, ensuring customer satisfaction and long-term partnerships
• Prepare and execute detailed executive-level presentations with key focus on business outcomes
• Represent AT&T and present at key SLED conferences and networking events