Assurant

Digital Marketing

• Develop digital and content strategies for priority verticals, client types and customer journeys, ensuring alignment to LOB strategy, client and consumer objectives.
• Define digital channel and content strategies across consumer touchpoints, including web, mobile, social, email, paid media and partner/client-owned channels.
• Partner with Growth Marketing, IT and Marketing COEs to prioritize and sequence work, ensuring efficient and effective allocation of resources and budget.
• Oversee development of digital and content strategy briefs, frameworks, playbooks and tools that guide planning and execution across teams.
• Define the content strategy, components and channel guidance needed to support priority consumer journeys across LOB-owned platforms, client-owned touchpoints and broader digital channels.
• Lead digital and content strategy for key LOB-managed consumer platforms, partnering with Growth Marketing, IT, UX/UI and other teams to prioritize enhancements, guide execution and improve performance.
• Partner with Growth Marketing and IT in support of product launches, growth initiatives, platform or site enhancements.
• Establish and track key performance indicators (KPIs) to evaluate success of digital marketing initiatives and optimize performance.
• Partner with internal research teams and external partners to conduct research to uncover insights and better understand customer needs for key consumer audiences.
• Develop and maintain buyer personas and journeys for Consumer audiences to inform digital and content strategies and plans.
• Lead marketing message testing to understand message resonance, clarity, comprehension and effectiveness with target audiences.
• Lead marketing research to inform consumer digital and content strategies, including journey design, content development, campaign strategy, personalization and experience optimization.
• Lead digital sales enablement pilots as the LOB subject matter expert, partnering with Enterprise Marketing, IT, CX, Innovation, Growth Marketing and other teams to test and scale AI-enabled personalization, digital assisted selling and other capabilities that improve consumer engagement, conversion and growth.
• Conduct small-scale pilots to test new marketing ideas, campaigns or channels.
• Monitor and evaluate pilot projects for scaling across clients and/or verticals.
• Partner with Growth Marketing, Data Analytics, IT, CX, Product and Operations teams to develop reporting and dashboards to inform digital marketing decisions, strategies and recommendations.
• Analyze and report on marketing performance, providing best practices, insights and recommendations for optimization.
• Develop content strategies and messaging frameworks that guide how Connected Living engages consumers across priority journeys, channels and touchpoints.
• Define what content, tools, templates and experience components are needed to support consumer acquisition, onboarding, engagement, claims, servicing, retention and cross-sell/upsell.
• Partner with Growth Marketing, IT, UX/UI and Marketing COEs to translate content strategies into digital requirements, experience recommendations and channel-specific guidance.
• Establish content governance standards, including content ownership, reuse, localization, approval workflows, measurement and ongoing optimization.
• Develop templates, playbooks and guidance that can be adapted across key accounts, verticals, products and regions.
• Manage and maintain consumer messaging frameworks, content architecture and channel guidance to ensure consistency, relevance and effectiveness across touchpoints.
• Partner with Enterprise Marketing and technology teams to ensure content is structured, governed and supported by the right marketing technology.

AVP, Digital Marketing Strategy – Innovation

Business Development Rep

• Generating profitable growth through the addition of new client partnerships.
• Understanding client (i.e., dealership) needs, presenting the Assurant Dealer Services value proposition, determining strategic fit, and successfully positioning products and solutions to satisfy needs.
• Establishes, cultivates, and maintains relationships with prospective dealers to grow new business opportunities.
• Oversee the product launch strategy including conducting market research, competitor analysis, product demand and support the launch and installation of new clients to ensure a favorable experience for clients.
• Partner with the field team to identify existing opportunities, collaborating on presentation development and lead generation.
• Partner with cross functional teams in Marketing, Product Development and Communications to design, implement, and measure marketing approaches.
• Attend industry trade and client events along with networking opportunities.

Automotive Business Development Director – Midwest, Midcentral

General Counsel

• Draft, review, and negotiate a wide range of commercial contracts, including insurance carrier agreements and client agreements.
• Advise internal business teams on contractual obligations, risk management, and compliance related to commercial transactions.
• Lead B2B negotiations to ensure favorable terms while maintaining strong business relationships.
• Collaborate cross-functionally with sales, compliance, risk management, procurement, finance, and operations to support business objectives.
• Provide legal support for contract lifecycle management, including amendments, renewals, and dispute resolution.
• Stay current on relevant laws, regulations, and industry best practices impacting commercial transactions.
• Embed within the business to understand the objectives of the business unit(s) and the key elements driving profitability.
• Identify potential legal risks and/or impacts to existing businesses, new ventures, and products, as appropriate.

Corporate Counsel, Business Legal

Financial Planning and Analysis

• Serve as the primary onsite finance leader embedded within the assigned DCC location (Nashville or Lewisville).
• Participate in daily/weekly operating rhythms and leadership forums where priorities, tradeoffs, and execution decisions are made.
• Influence strategic outcomes by translating real-time operational performance into clear recommendations on prioritization, sequencing, and course correction.
• Support New Business growth opportunities by providing site-level cost, capacity, and execution feasibility inputs to inform investment decisions.
• Monitor production metrics, throughput, and cost pr unit to ensure optimal output and resource utilization.
• Establish and monitor KPIs related to DCC efficiency, labor utilization, and material costs; lead structured performance reviews that drive accountability and follow through.
• Present site performance updates with actionable insights for operational and finance leadership.
• Analyze overhead charges and cost allocations with site leadership to ensure transparency and accuracy; review and validate key drivers.
• Partner with site leaders to analyze cost per unit trends and identify improvement opportunities.
• Oversee inventory finance routines required for decision‑making, including inventory accrual inputs and KPI reporting (accuracy, shrink, turnover).

Director, Finance – DCC Operations

Learning and Development

• Conduct fee-based training to drive sales and improve overall dealership performance in existing accounts.
• Demonstrate Assurant capabilities in prospective accounts.
• Prospect and acquire new dealership accounts.
• Ensure timeliness, accuracy, and communication about all required reporting.
• Develop and maintain relationships with dealers and executive managers with whom you have conducted training.
• Participate in industry exposure activities.
• Provide leadership with creative feedback and innovative ideas as they pertain to training content development and implementation.

National Training Consultant

Accountant

• Prepare accurate and timely financial statements that reflect business performance
• Record and process monthly and quarterly journal entries
• Perform account reconciliations, investigate variances, and resolve outstanding items
• Collaborate with internal stakeholders to ensure financial reporting supports business needs
• Assist in the planning and execution of accounting activities related to special projects
• Conduct research on complex accounting issues
• Take the lead on a small team and assist staff with complicated tasks
• Participate in the preparation and distribution of financial reports
• Identify opportunities to streamline accounting processes
• Provide accounting services and support to affiliated entities or business units

Lead Accountant, Power BI, Excel

• Lead, shape, and execute Apac’s financial strategy, ensuring effective implementation in line with enterprise and regional objectives.
• Own financial planning, forecasting, target setting, and performance management processes, including oversight of liquidity, capital, and solvency management.
• Partner with the business to support strategy development and execution, enabling Apac’s vision and the creation of sustainable customer, client, and enterprise value.
• Serve as a strategic business partner to the senior executive leadership team, providing insight, challenge, and decision support on complex business matters.
• Provide the Board and Executive Leadership with accurate, timely, and insightful financial reporting, ensuring transparency, integrity, and clarity of results.
• Monitor, analyze, and report on Apac’s overall business and enterprise profitability, identifying trends, risks, and opportunities.
• Ensure adherence to the “Business Process,” embedding strong governance across investment and commercial decisions.
• Support the evaluation and execution of new business initiatives, partnerships, and commercial opportunities through robust financial analysis and governance.
• Actively challenge the Executive team to drive optimal business performance, including revenue growth, cost discipline, and capital efficiency.
• Establish, maintain, and continuously enhance financial and operational controls, ensuring compliance with legal, regulatory, and internal governance requirements.
• Collaborate closely with the Tax function to ensure optimal and compliant tax treatment of the business as part of overall financial oversight.
• Evaluate financial performance and provide forward‑looking insights and recommendations to support both short‑term objectives and long‑term growth strategies.
• Lead and maintain positive, transparent, and effective engagement with key internal and external stakeholders.

Chief Financial Officer – APAC, Insurance Domain

Analyst

• Monitors and responds to Real Time Adherence (RTA), queue activity, and service levels.
• Manage Call Offline.
• Monitors and Maintains WFM inboxes.
• Make skills adjusters in eGain.
• Supports and makes changes to Intradiem messaging.
• Communicates intraday performance to management team and associates throughout the day.
• Recommend and adjust staffing levels through overtime, VTO and/or skilling.
• Make skilling and/or support adjustments in E-gain to account for out of pattern days, days after holidays, outages, etc.
• Coordinate with Operations Team to pre-schedule all offline activity to complete an optimized plan that supports the business need and client contractual SLA’s.
• Analyzes intraday and historical performance to respond/plan appropriately in order to achieve operational service goals.
• Identify call volume trends and averages on an intraday, weekly, monthly, etc. basis.
• Establish and maintain communications channels regarding events that impact contact center performance and workload.
• Collaborate with internal customers - other teams, departments, and contact center staff to identify opportunities for improvement of resource utilization and to achieve service goals.
• Maintain a high quality of work - Accurately process intraday schedule exceptions, time off requests, and call-ins within established turnaround times.
• Assist with ongoing initiatives, process improvements, and other duties as assigned.

Intraday Workforce Analyst

Underwriter

• Support underwriting for auto protection products by applying eligibility/rating guidance
• Interpret underwriting guidelines and rate/rule logic
• Handle exceptions and document decisions for audit/regulatory needs
• Collaborate with account reps and implementation/config teams

Underwriting Associate

• Draft, review, and negotiate a wide range of commercial contracts, including insurance carrier agreements and client agreements
• Advise internal business teams on contractual obligations, risk management, and compliance related to commercial transactions
• Lead B2B negotiations to ensure favorable terms while maintaining strong business relationships
• Collaborate cross-functionally with sales, compliance, risk management, procurement, finance, and operations to support business objectives
• Provide legal support for contract lifecycle management, including amendments, renewals, and dispute resolution
• Stay current on relevant laws, regulations, and industry best practices impacting commercial transactions
• Embed within the business to understand the objectives of the business unit(s) and the key elements driving profitability
• Identify potential legal risks and/or impacts to existing businesses, new ventures, and products, as appropriate

Corporate Counsel, Business Legal – Global Housing

Actuary

• Perform Solvency II calculations such as Technical Provisions and Solvency Capital Requirements
• Contribute to model development
• Run and progressively automate essential regular reports
• Work with other functions to ensure controllership over data feeds
• Help with population of annual reporting templates (QRTs)
• Provide contributions to annual Actuarial Function Report (AFR) and Own Risk Solvency Assessment (ORSA) for both UK and Dutch entities
• Contribute to experience analysis and assumption setting
• Explore opportunities to use AI and automation to improve efficiency and streamline tasks
• Support senior team members with audit activity
• Ad hoc actuarial modelling and project work

Actuarial Assistant

Accounting Manager

• Operating independently and solving complex problems
• Supporting evolving business needs
• Leading analytical and technical tasks related to finance
• Collaborating effectively with cross-functional partners

Lead Analyst, Excel, Power BI, Accounting

• Responsible for executive escalations and incident management program by investigating, troubleshooting and resolving written customer concerns across multiple channels
• Manage multiple issues/cases at one time simultaneously based on workload
• Interact with customers related to written escalated concerns in public and/or social media platforms
• Communicate with internal and external stakeholders in an effective, tactical, and empathetic manner with ongoing status and/or solution
• Responsible for drafting written correspondence and reviewing with leadership before responding to escalations by assigned due date

Executive Resolution Specialist – Financial Services

Full-stack Engineer

• Architect and drive end-to-end delivery of production AI systems, including agentic workflows, retrieval-augmented generation (RAG), and model orchestration pipelines
• Define and implement robust evaluation frameworks — including offline evals, human-in-the-loop assessments, and automated regression testing — to ensure AI system quality and reliability
• Establish best practices for prompt engineering, model selection, fine-tuning, and guardrails across the organization
• Design and operate production infrastructure for AI systems, including monitoring, observability, cost management, and failure recovery
• Provide technical leadership across multiple teams, aligning AI engineering efforts with product and business strategy
• Evaluate and introduce new AI technologies, frameworks, and patterns to improve system capability and developer velocity
• Mentor and coach senior engineers, raising the organization's overall AI engineering maturity
• Lead design reviews, architecture reviews, and post-incident analyses for AI systems
• Partner closely with Product, Design, Data Science, and Infrastructure leadership to shape the AI roadmap and technical investment priorities
• Represent the engineering organization in cross-functional and executive-level discussions on AI strategy

Principal Software Engineer – AI Focus

Technical Product Manager

• Works closely with Business stakeholders and other areas in Assurant to understand business objectives and product requirements.
• Interpret high-level business, compliance, and financial needs/requests for complex projects, with little or no background information or foundation.
• A self-starter that has the ability to lead solution definition and refine requirements for several concurrent initiatives around the globe.
• Be the “go to” person for knowledge of the department’s applications and data.
• Writes functional and technical user stories that clearly communicate customer/stakeholder needs to the Agile team, accepts stories once complete and demo’d.
• Backlog planning, prioritization, and management.
• Understands and supports inter-team dependencies, and ability to identify priority issues and determine which issues can be managed within the authority of a TPO and being able to discern those issues requiring engineering support or to be directed from a higher authority.
• Analyze complex processes, interfaces, and sub-system problems for modification.
• Participate in new process definition efforts, as requested.
• Document existing and new business processes and workflows.
• Identify and resolve complex, non-routine problems and issues where no precedent has been established or exists.
• Identify trends/patterns; facilitate and/or conduct root cause analysis; recommend solution alternatives.
• Identify and implement process improvements.
• Communicate release date and scope for the initiatives the TPO is leading.
• Attends and actively participates in team events (e.g., daily stand-up, grooming, sprint planning, sprint review).
• Attend major release deployments and weekend support as needed.