Assurant

Manager

• Develop and maintain service provider compliance, communication, procedures, and process documentation
• Analyze QOS performance across the network to identify opportunities for corrective action
• Monitor network volume and demand to justify/optimize the provider portfolio
• Lead and support continuous improvement initiatives using Six Sigma and project management methodologies
• Serve as primary network contact to resolve Executive and Customer escalations, status updates, and inquiries

Manager, In-Home Service Network Performance

Supply Chain

• The Product Manager - Supply Chain & Logistics will play a key role in defining, building, and enhancing logistics and warehousing product capabilities
• Represent the business point of view when designing and collaborating with other Product and Engineering teams, including integration partners
• Participate in internal process improvement initiatives to improve planning, reporting, analytics, and technical aspects of supply chain processes
• Conduct regular research on warehousing & distribution industry trends including customer demands and competitive analysis, ensuring our supply chain product strategy aligns with market needs and company goals
• Own the end-to-end product lifecycle management for supply chain products
• Will be BPO responsible for multiple Supply Chain products supporting DCC's
• Works on complex issues where analysis of situations, high-level context, and playing with data is essential
• Ensure on-time delivery and high-quality releases
• After launch, continuously track performance, gather user feedback, and analyze data to enhance product features and optimize performance
• Drives clarity & alignment with large cross-functional teams through excellent communication
• Stay up to date with emerging technologies in the supply chain space (e.g., automation, big data, AI) and explore ways to apply them to enhance product competitiveness

Associate Product Manager – Supply Chain Product Management

• Implement market level success strategies via top volume service providers to ensure alignment with performance expectations, customer satisfaction, and operational goals for both Assurant, as well as the Vendor Partner.
• Analyze performance and market coverage of high-volume partners using quantitative methods to identify trends, gaps, and opportunities for improvement.
• Collaborate with internal teams (Network Capacity, Network Analytics, Claims Management) to support strategic roadmap and course correction when necessary.
• Lead and support continuous improvement initiatives using Six Sigma and project management methodologies.
• Partner with leadership to align kaizen priorities with organizational strategy and build a culture of operational excellence.

Manager, Home Warranty Network Optimization

Implementation Specialist

• Successfully onboarding large and complex client solutions onto the Connected Living Systems
• Engage directly with clients and coordinate implementation of business capabilities
• Provide mentorship and training to other Implementation Managers
• Manage implementation budget and ensure compliance with legal and regulatory requirements
• Analyze high level business requirements for effective client implementation

Lead Implementation Manager

Account Manager

• Collaborate with the management team to develop short- and long-term goals and Carrier roadmaps that support company initiatives.
• Foster strong working relationships with various functional areas within the company.
• Create business cases and project plans to enhance Carrier-facing product offerings.
• Lead the implementation and contracting efforts for Carrier integration activities.
• Develop and present Carrier presentation materials in collaboration with the Marketing team.
• Oversee Carrier and Lender contracting efforts in conjunction with the Legal department.
• Generate Carrier reports to demonstrate the value of integrating with our service portfolio.
• Actively pursue new Carriers and Lenders, arranging meetings to highlight the benefits of strategic relationships with Assurant.
• Identify and develop new and improved Carrier and Lender-focused services that align with the company’s strategic goals.

Carrier Relationship Manager

Customer Support

• Receive in-bound calls from customers who want to open a claim
• Listen, solve problems, answer questions and work with them to find a resolution
• Use your expertise to proactively make recommendations that will help customers avoid future issues

Associate Customer Care Representative

Backend Engineer

• Architect, design, and develop scalable, high-performance backend applications and features
• Participate in requirements gathering, technology selection, data modeling, Azure infrastructure design, and CI/CD pipeline development
• Write clean, efficient, and maintainable code using modern programming languages and frameworks
• Conduct code reviews and provide constructive feedback to peers
• Lead features or components through the full software development lifecycle—from design to deployment and support
• Create technical documentation and support release validation and beta testing
• Perform system analysis and contribute to project estimation and prioritization
• Collaborate closely with Business Analysts, QA Engineers, Architects, Product Owners, and other stakeholders.

Senior Software Engineer – BackEnd, DotNet Core, MongoDB, SQL, Azure

Director

• Lead the end-to-end delivery of assigned strategic priorities and workstream, either as co-leader or with full accountability, ensuring measurable value realization and clear, sustainable outcomes
• Own or co-own delivery of high impact, timebound initiatives, applying strong execution judgment and removing obstacles to maintain momentum
• Translate enterprise and functional strategies into actionable execution roadmaps, including milestones, timelines, integrated plans, and defined success measures
• Develop and manage comprehensive timelines and roadmaps for change, sequencing initiatives to optimize adoption, resourcing, and business impact
• Provide end-to-end visibility into portfolio performance, including progress tracking, risk identification, tradeoff analysis, and timely escalation of issues
• Act as a strategic problem solver, proactively identify execution gaps, organizational friction, emerging risks, and interdependencies, mobilizing cross functional solutions to sustain progress
• Ensure sustainable adoption and value realization, defining success metrics and monitoring outcomes to confirm intended benefits are achieved
• Design, implement, and continuously evolve a standardized governance and delivery framework for strategic initiatives, ensuring clear intake, prioritization, sequencing, and dependency management
• Establish consistent operating practices and accountability models to support disciplined execution across regions, functions, and workstreams
• Ensure alignment of initiatives with enterprise, functional, and organizational strategies, capacity, and intended outcomes
• Serve as a trusted partner to leadership, collaborating closely with cross functional stakeholders (e.g., Technology, Analytics, Operations, Finance, IT) to embed initiatives into operating models
• Deliver clear, concise, executive ready updates, insights, and recommendations to leadership
• Define and monitor success metrics and adoption indicators, ensuring outcomes are achieved and sustained over time

Strategic Program Delivery Director

DevOps Engineer

• Conduct training for Engineers and engineering teams on software defined/driven processes
• Troubleshoot issues in systems and leverage problems for teaching
• Enable automation of configuration management for all services
• Recommend software deployment strategies for DevOps engineers
• Build and optimize comprehensive automation systems across business lines
• Develop automation scripts and solutions for technology services
• Provide input into the architecture and technical leadership of the DevOps infrastructure
• Assist more junior members in software development, testing, service provisioning, and management

Senior Azure DevOps Engineer

Product Marketing

• Define and evolve product value propositions, positioning, and messaging for key audiences—including consumers, vehicle and equipment dealers, and other partners who sell our products.
• Leverage customer insights, performance data, market trends, and competitive analysis to shape messaging and support growth objectives.
• Collaborate with Product, Sales, Research, CX, Analytics, and other stakeholders to gather inputs and translate them into clear, compelling narratives.
• Lead the development and execution of integrated go‑to‑market strategies for new product launches and enhancements.
• Build and maintain sales and marketing enablement materials such as presentations, one‑pagers, videos, and collateral.
• Support affinity and strategic partner brands with product marketing strategy, guidance, and deliverables.
• Ensure all materials meet brand standards while identifying and communicating unique requirements within the Auto and Commercial Equipment lines.
• Partner closely with Sales and Product teams to develop materials that improve product understanding, adoption, and conversion across both consumer and dealer channels.
• Lead multi‑workstream initiatives spanning Marketing, Creative Services, Product, Operations, and Technology.
• Manage legal and compliance review cycles for all marketing deliverables.
• Represent Marketing in national client implementations, supporting collateral needs, review processes, and client communication.

Director, Product Marketing

Data Analyst

• Create Value Through Data: Produce clear, insightful, understandable work products (visualizations, reports, presentations, etc.) to outline business opportunities and actionable recommendations
• Transform data into insights by leveraging internal and external tools to identify and quantify opportunities
• Build studies that add substantial value to the decision-making process through proactive data analysis, reporting, and research
• Analyze existing solutions and optimize them based on the latest best practices, tools, techniques, and policies
• Communicate effectively with stakeholders to understand requirements, execute fast, and ensure the right training and hand-over effort to the stakeholders
• Communicate Insights: Present analysis and resulting recommendations to senior management and/or clients
• Leverage data to present compelling business cases to optimize investments and operations
• Communicate and educate both technical and non-technical employees on analytics and data-driven decision making
• Support Data Strategies: Design, build, and deliver on our Data as a Product initiatives across the enterprise
• Participate and drive data modeling and governance best practices
• Provide rapid corrective response and action to resolve disruptive incidents

Data Analytics Intern

Financial Planning and Analysis

• Provide critical financial support to FP&A/Finance management, including quarter-end earnings, forecast, plan, and management presentations
• Support Investor Relations requests, including reviewing the quarterly earnings release, earnings script, segment analytics package and Q&A preparation document
• Prepare insightful analysis to finance and business leaders in support of strategic objectives, leading to timely actions and value creation
• Support the Monthly Enterprise Expense story, ensuring a comprehensive understanding of expense allocation, business trends, and financial implications
• Prepare and develop reports on a daily, monthly, quarterly and ad-hoc basis
• Identify opportunities to streamline financial operations, automate manual processes, and reduce complexity
• Partner with IT, Data, and Finance teams to enhance financial reporting and analytics tools
• Embrace the use of AI, predictive analytics, and machine learning to enhance financial analysis, forecasting and decision-making.

Associate Financial Analyst

• Handle inbound customer calls and/or e-mails with empathy and professionalism
• Resolve issues, answer questions, and provide proactive solutions
• Document interactions and follow up as needed
• Participate in special projects and adapt to evolving priorities
• Deliver a WOW experience on every call—customers should hear your smile!

Bilingual Customer Care Representative

Learning and Development

• Conduct fee-based training to drive sales and improve overall dealership performance in existing accounts and to demonstrate Assurant capabilities in prospective accounts.
• Prospect and acquire new dealership accounts (training or product).
• Ensure timeliness, accuracy, and communication about all required reporting.
• Develop and maintain relationships with dealers and executive managers with whom you have conducted training and participate in industry exposure activities.
• Conduct F&I Professional’s and Master’s Class in Assurant office as needed.
• Provide leadership with creative feedback and innovative ideas as they pertain to training content development and implementation.

National Training Consultant, Automotive

• Review client statements before issuance to ensure proper rates and accuracy
• Discuss resolution with Accounting for any errors or anomalies
• Monitor key client KPIs for program performance
• Collaborate with cross-functional teams to ensure accurate financials
• Prepare monthly and quarterly client business reviews
• Participate in client meetings as a finance expert
• Support financial analysis for client initiatives and new products
• Implement and enhance financial processes for improved reporting.