ASSA ABLOY Opening Solutions

Account Executive

• Develop and maintain relationships with distributors and end user decision makers
• Conduct business reviews and product training sessions with distributors
• Manage brand presence at distributor accounts
• Engage in sales activities targeting multiple vertical markets (healthcare, education, government)

Sales Representative, Distributor

• Responsible for calling on Facility Managers, Security Directors, IT Directors, and Construction and Planning Departments within an end user account
• Partner with local selling partners including wholesalers, integrators, locksmiths, and distributors
• Develop short and long-term sales plans
• Identify and classify the sales potential of each client
• Establish a network of clients with a high level of trust
• Sell opening solutions as a consultant using a communication approach that can be effective with a diverse audience
• Apply discovery abilities including prospecting, profiling, qualifying, identifying client needs, and presenting solutions

Sales Representative

• Responsible for generating demand, awareness, and revenue for ASSA ABLOY brand solutions within the Aftermarket Channel
• Building awareness, support, and sales within specific target list of Aftermarket Channel Partners
• Developing a business plan focused on growing sales
• Identifying inventory opportunities and plans to increase ASSA ABLOY product sales
• Establishing a regular cadence of sales calls to direct and indirect customers
• Facilitating sales and product training to key customers

Sales Representative – Aftermarket

Operations

• Lead team members responsible for light manufacturing, customer service and distribution
• Plan and coordinate work (schedule), train and motivate, monitor and evaluate performance of personnel
• Interview and recommend applicants for hire, counsel and discipline as necessary
• Ensure orders completed efficiently and accurately and provide on time delivery to customers
• Participate in developing lean initiatives and improving procedures and processes
• Implement change management proposals
• Ensure compliance with Company standards for cost control, waste reduction, quality, OSHA, safety, inventory management, complete and on-time delivery at the lowest possible cost, and Company employment policies and guidelines
• Identify and proactively raise organizational issues and trends; recommend alternatives for improved effectiveness
• Establish and monitor operational performance
• Assist Customer Service to effectively process work orders to shipping and the shop floor
• Assist Service Center Manager with planning and executing operational strategies to meet or exceed budgetary expectations
• Maintain a positive working relationship with all levels of the organization
• Occasionally perform direct labor tasks during peak periods or staffing gaps

Operations Supervisor

Social Media Manager

• Assist with creating and scheduling content across platforms such as Meta, TikTok, YouTube, and LinkedIn
• Support content ideation, captions, and basic graphic or video creation
• Monitor comments, messages, engagement and flag relevant insights
• Help track performance metrics and compile social media reports
• Support campaign launches and day-to-day social media operations
• Research industry trends, competitors, and social media best practices
• Collaborate with internal teams to ensure brand consistency
• Assist with influencer/UGC coordination and campaign execution

Social Media Intern

Business Development Rep

• Growing a pipeline of new business while developing new opportunities in current accounts
• Developing strategic relationships with customers and prospects at different levels within the organization
• Collaborating with leadership on developing strategic plans to grow new accounts and use cases
• Accurately forecasting sales pipeline and close business against defined quota
• Supporting marketing efforts and speaking engagements at trade shows and industry events

Business Development Manager, Healthcare RTLS

Human Resources

• Serve as the day-to-day HR resource for employees and managers at the Record Monroe facility
• Handle the full range of generalist activities including employee relations, attendance management, disciplinary processes, and terminations
• Coordinate contingent workforce needs in partnership with staffing partners; manage onboarding, timekeeping, and eligibility tracking for temporary employees
• Manage new hire onboarding end-to-end, including paperwork, benefits enrollment, facility orientation, and system setup
• Administer leave of absence requests including STD, FMLA, and ADA accommodations; ensure timely and compliant processing
• Support site-level EHS compliance
• Maintain accurate employee records and produce regular workforce reports including headcount, hours, and compensation-related statements
• Act as a trusted resource and advocate for employees, providing guidance on policy interpretation, workplace concerns, and conflict resolution
• Partner with managers on performance improvement plans, coaching, and corrective action processes
• Monitor employee sentiment and surface trends; proactively propose solutions to leadership
• Counsel managers and employees with a focus on consistency, fairness, and alignment with company values
• Support the execution of employee engagement programs and initiatives across assigned populations
• Play an active role in translating Voice of the Employee (VOE) survey results into tangible action plans, tracking progress, and holding stakeholders accountable to commitments
• Provide virtual generalist support to HR team members and employee populations across the organization as directed by the VP of HR
• Partner with the Benefits and Payroll teams on new hire processing, open enrollment, and termination workflows.

Senior HR Generalist

Security Engineer

• Leading day-to-day security/privacy architecture governance
• Defining corporate wide security and privacy requirements, controls, and standards
• Defining corporate wide Secure Coding, third-party, deployment policies & other architecture-related standards
• Defining required training content
• Defining paved roads/security and privacy-by-design patterns and libraries
• Leading development of AI-enabled PSP Architecture capabilities
• Owning the threat modeling framework and quality bars
• Running/approving security & privacy architecture reviews
• Leading audit/assessment planning, evidence of expectations, and defensibility
• Being responsible for tooling selection and integration related to security & privacy architecture domain
• Architecting compliance, analyzing new regulations and standards to identify gaps in the platform's capabilities, standards, and controls
• Assessing New Acquisitions Architecture and contributing to due diligence on a needed basis
• Providing recommendations for risk acceptance and exception requests
• Providing input on tooling strategy and integration guidance for non-architecture related domains
• Providing guidance on security requirements for supply chain tooling, pipeline architecture, and associated standards
• Validating that platform architecture enables enforcement of PSP security controls
• Providing expert input on exploitability, attack paths, and mitigation options during Incident handling process
• Providing guidance on true risk vs noise for security tool outputs and penetration tests.

Product Security and Privacy Architect

Manager

• Lead and evolve company‑wide EHS programs across multiple manufacturing locations
• Serve as a trusted advisor to site and executive leadership
• Drive injury prevention, risk reduction, and environmental stewardship
• Oversee ISO 14001 and environmental compliance initiatives
• Build strong safety cultures through training, engagement, and accountability
• Ensure compliance with OSHA, EPA, and all applicable federal, state, and local regulations

EHS Regional Manager

Project Manager

• Maintain and manage the site work schedule for internal service teams and external contractors
• Coordinate site visits, service calls, and project timelines to ensure on‑time completion
• Respond to customer calls and emails requesting assistance with parts, service, and site visits
• Create and issue sales quotes and sales orders using E1, Microsoft Dynamics Business Central, and STAR
• Collaborate with Engineering to obtain technical information, drawings, specifications, and project support
• Track and monitor Profit and Loss (P&L) for the Ameristar and B&B Service Group

Solutions Engineer

• Serving as a technical expert within the Sales team, enhancing customer engagements with technical knowledge and project management skills.
• Developing and delivering comprehensive technical solutions for customers, leveraging a deep understanding of HID Global's hardware, software, and services, while overseeing project lifecycles to ensure successful delivery.
• Preparing detailed proposal documentation for large and complex projects, focusing on system integration, project management, and customer value maximization.
• Interpreting complex customer requirements in collaboration with regional sales, product managers, and systems teams to devise effective solutions, managing project timelines and deliverables.
• Providing essential technical information for quotes, tenders, and information requests, facilitating the sales process.
• Architecting, validating, and documenting leading biometric solutions in partnership with Product Management, Services, and Engineering teams, managing projects to meet customer expectations.
• Acting as HID Global’s pre- and post-sales technical liaison, providing consultative support to Sales, Partners, and Customers, and ensuring effective technical communication and handoff across project phases (handoff to post-sales support teams).
• Engaging in professional and technical development activities to stay at the forefront of technology trends and project management best practices.
• Liaising with Product Management and Engineering teams to tailor solutions that meet specific customer requirements, ensuring effective project delivery.
• Representing HID Global’s technical capabilities at trade shows, road shows and internal meetings, responsible for presentations and demonstrations
• Collaborating with a broader team of skilled presales and solutions engineers on a weekly basis, assisting each other in processes, solutioning, and projects
• Collaborating and supporting regional sales managers as they travel and interact with clients – leading product technology demonstrations and driving technical discovery and alignment
• Focusing on commercial biometric solutions that demonstrate HID’s unique ability to sole-source the identity trust and verification (passenger verification solutions through HID document reading hardware coupled with biometric verification technologies)
• Attending technology tradeshows (both US and occasionally international), supporting technical demonstrations to showcase HID solutions.
• Consistently relaying market trends and new feature requirements to Product Management
• Approximately 30% travel annually, based on business needs

Solutions Engineer, Biometrics

Engineer

• Lead and execute continuous improvement initiatives across multiple manufacturing sites, partnering closely with site leadership, operations, and engineering teams to drive efficiency gains, reduce waste, and scale best practices across the region.
• Lead Kaizen events, value stream mapping, and process optimization projects across multiple sites.
• Provide multi-site Industrial Engineering support, improving throughput, efficiency, material flow, and layout.
• Identify and drive cost reduction and productivity opportunities across labor, material, and capital investments.
• Support and lead standardized work development and deployment, coaching teams on Lean principles and best practices.
• Evaluate current processes and recommend equipment, tooling, and layout improvements to increase capacity and efficiency.
• Partner on CAPEX projects, including justification, equipment selection, layout design, and implementation support.
• Maintain a strong Gemba presence, working directly with operators, supervisors, and site leaders to drive sustainable operational improvements.
• Support cross-functional collaboration.
• Ensure compliance with federal, state, local, and corporate policies, AADG programs, and the ASSA ABLOY Code of Conduct.
• Perform other duties as assigned.

Regional Industrial Engineer

Customer Support

• You will play a pivotal role in ensuring our customers have a seamless experience from onboarding through ongoing support.
• You’ll be the bridge between our customers and the company, addressing their needs, resolving issues, and providing timely solutions.
• This role combines remote support work with occasional construction site visits to enhance customer satisfaction.

Customer Experience Specialist

Sales

• Maintain strong relationships with commercial and channel customer segments, as well as key decision makers within developer and construction firm accounts.
• Increase sales opportunities by actively identifying, cultivating, and converting referrals, and by upselling complementary products and services when appropriate.
• Process customer orders, amendments, warranty requests, and concessions accurately and within defined timelines.
• Review and interpret order documentation to validate configurations, pricing, and product specifications.
• Enter and maintain orders within CRM (Salesforce) and ERP systems (SAP).
• Update orders with changes to pricing, scheduling, shipping, and product details.
• Ensure all orders follow company guidelines relating to pricing, discounts, and terms.
• Serve as the primary point of contact for customer inquiries related to orders, pricing, availability, and delivery status.
• Resolve billing, shipping, and order-related issues in collaboration with internal teams.
• Manage escalated customer concerns and provide timely, professional solutions.
• Deliver exceptional customer service during every interaction.
• Prepare and distribute accurate customer quotes.
• Maintain organized records of quotes, sales documents, and supporting customer files.
• Review and manage required documents for contract or insurance-related projects.
• Create and maintain project folders for downstream handoff.
• Maintain accurate customer, product, and pricing information in CRM, ERP, and shared systems (e.g., OneDrive).
• Support data uploads for new projects and system updates.
• Manage and maintain vendor portals, ensuring accurate and timely data entry.
• Act as a liaison between Sales, Operations, and Customer Support teams.
• Coordinate shipments, freight requirements, and special customer needs with Operations.
• Participate in sales, operational, and cross-functional meetings.
• Assist in developing and maintaining Standard Operating Procedures (SOPs).

Sales Administrator

Compliance

• Manage the Free Trade Agreement program of all products for the ASSA ABLOY Opening Solutions Americas – Commercial Division which includes over 30 sites.
• Act as Free Trade Agreement expert in meetings with internal stakeholders to discuss alternate sourcing options and/or design strategies that may be utilized to minimize trade control restrictions, duty spend and/or assist in landed cost analyses.
• Assist in the implementation of a cloud-based trade compliance software designed to streamline processes such as, HTS classification centralization, annual supplier solicitation, country of origin determination, free trade agreement certificates, and export documentation.
• Work to become a Subject Matter Expert with our trade compliance software platform.
• Create, execute, and update corporate policies and procedures pertaining to Free Trade Agreements, ensuring adherence to regulatory standards while fostering innovative environment.
• Collaborate with business units to centralize supplier outreach for preferential and non-preferential certificates of origin including collecting & managing supplier contacts, creating template documents, training & soliciting suppliers, reviewing responses, and updating ERP systems with the information.
• Determine eligibility for USMCA and other Free Trade Agreements with an understanding of bills of materials and the costs associated.
• Handle incoming government inquiries and/or requests, such as CF-28s, relating to Free Trade Agreements.
• Handle incoming requests from Customers for country of origin.
• Work with our Government selling team to coordinate when country of origin is also required for a U.S. Government program.
• Utilize your expertise in the industry to collaborate effectively with internal stakeholders, such as engineering, purchasing, and manufacturing to obtain the information required to make Free Trade determinations.
• Responsible for maintaining meticulously organized records of supporting information for all determinations pertaining to Free Trade Agreements.
• Leverage cross-functional relationships to gain information to enable effective decision making.
• Create, facilitate, and uphold a dashboard to monitor and analyze the utilization, savings, and procurement sourcing locations related to Free Trade Agreements.