ASSA ABLOY Opening Solutions

IT Support

• Reporting to senior leadership, you will be fully accountable for the overall performance, profitability, and sustainable growth of the business unit, with end to end responsibility for commercial, operational, and financial results (P&L).
• In a business focused on technical installations and security systems integration, you will ensure field execution - project delivery, installation quality, productivity, and safety - directly translates into strong financial KPIs, customer satisfaction, and long term success.
• Leading, developing, and inspiring multidisciplinary teams across sales, project management, field operations, engineering, and service to achieve company goals while fostering a culture of safety, collaboration, and continuous improvement.
• Owning the full P&L, driving revenue growth and margin improvement, building and executing annual business plans, budgets, and forecasts, actively managing working capital and cash collection, and identifying risks early with clear mitigation actions.
• Ensuring operational excellence and compliant field execution - on time, on budget, to scope and quality - optimizing productivity, resource allocation, and subcontractor performance while maintaining high customer satisfaction.
• Coordinating pricing, marketing, and offering profitability; promoting the company’s products, services, and solutions; extending relationships with customers and local/regional key accounts; and representing the business at external events.
• Establishing and monitoring KPIs to improve delivery performance and cost control, including project margin and cost variance, installation productivity and efficiency, schedule adherence, quality/rework/warranty, and Health, Safety & Environment (HSE) performance; working closely with PMs, Operations Managers, and Field Supervisors to remove bottlenecks.

Business Unit Manager

Marketing

• Formulate marketing strategy and serve as the functional lead for digital marketing and branding communication with the use of KPI’s
• Monitor marketing expenditures
• Responsible for the organization and deployment of marketing assets, steering and ownership of A&P-relevant processes, and serves the principal point of contact for marketing execution
• Assist General Manager to develop sales & marketing strategies to grow the market share in Hong Kong and Macau business
• Ability to work with cross culture, function, and country teams

Marketing Specialist

Sales

• Understand the current landscape of India Law Enforcement, Civil ID, Border Control and develop go to Market Plan.
• Evaluate/Penetrate the OEM Market and develop a Go to Market plan for each state.
• Take Leadership in presenting and help executing an end to end plan for L1 sensor and reader development.
• Assess Existing Channels and work on developing new channels of Distributors, VARs and SIs.
• Educate end users and help selling the HID solution to them.

Senior Sales Manager

Content Writer

• Prepare accurate door and hardware specifications and schedules
• Interpret construction drawings and project requirements
• Ensure compliance with building codes, NZ standards, and fire regulations
• Provide technical support to sales teams, architects, and contractors
• Generate project quotations and manage pricing within guidelines
• Maintain accurate project data in CRM systems
• Support project discussions and provide product clarification
• Contribute to knowledge sharing and adoption of AAOS tools
• Support non‑specified discretionary projects generated from lead‑generation tools

Specification Writer

Field Engineer

• Installation, configuration and commissioning of Parking & Mobility solutions
• Analysis, diagnosis and resolution of faults in the German-speaking part of Switzerland (on-site / remote)
• Performing upgrades and updates on existing systems
• Providing technical support and advice to customers
• Timely and careful execution of assigned tasks
• Maintenance and updating of technical documentation when changes are made to installations, systems and configurations
• Participation in a scheduled on-call rota to resolve incidents outside normal working hours

Technical Field Engineer

Accounts Payable

• Revisar y verificar facturas en los sistemas Bottomline (TAC y TAP)
• Procesar facturas PO y no PO a través del sistema Bottomline TAP en múltiples entidades
• Conciliar y liquidar artículos "Recibidos No Facturados" (RNV) analizando los estados de proveedores para las empresas asignadas
• Monitorear y responder a consultas y estados recibidos a través del correo de Cuentas por Pagar de manera oportuna y eficiente
• Facilitar reuniones mensuales de estado con partes interesadas clave de la empresa para proporcionar actualizaciones y abordar preocupaciones
• Desarrollar y mantener procedimientos operativos estándar (SOP) para las empresas asignadas

Accounts Payable Analyst

Customer Support

• Provide guidance and support to customers within assigned territories and assist outside assigned territories as needed.
• Research and respond to inquiries related to pricing, order status, product availability, and shipping details.
• Process Customer Complaint Forms (CCFs) and Return Goods Authorizations (RGAs) within 24 hours of receipt to ensure replacement product is shipped within five days.
• Resolve all Delivery Order Number (DON) inquiries related to customer orders in accordance with the five‑day resolution policy.
• Review and utilize customer‑specific information as required.
• Exercise sound judgment to balance customer satisfaction with company policies and procedures.
• Continuously evaluate processes and identify opportunities for improvement to enhance customer experience, as measured by Net Promoter Score (NPS).
• Ensure compliance with all corporate policies and departmental procedures.
• Utilize the Customer Relationship Management (CRM) system as applicable.
• Maintain current knowledge of products and participate in required product training and customer service development sessions.
• Collaborate with team members, including order processors, to reduce RGAs and credits caused by internal errors.
• Demonstrate high standards of professionalism at all times, including adherence to the Code of Conduct.
• Perform additional duties as assigned.

Customer Service Support Specialist

Controller

• Lead and coordinate the activities of receiving, storing, inventorying, issuing, tracking and transacting all materials, customer returns, supplies, tools, equipment and parts in the stockroom.
• Plans layout of production and other storage areas considering safety, turnover, size, weight, sub-inventory, replenishment methods, visual organization and related factors of items stored.
• Advises employees on safe use and operation of equipment, behaviors and requirements for safety in the production.
• Reviews records for accuracy of information and compliance with established procedures, and to determine adequacy of stock levels.
• Organizes and schedules work for cycle count and periodic inventories.
• Generate reports and make recommendations to optimize inventory, such as adjusting reorder points, safety stock levels and replenishment strategies.

Inventory Controller

• Interface with customers, field technicians as well as other departments and management level associates.
• Focus on customer service.
• Grow local services business by developing new account opportunities.
• Maintain existing relationships with existing customers within the territory.
• Maintain open communication with customers regarding work schedule and meeting expectations.
• Meet monthly and quarterly service sales quota.
• Meet monthly and quarterly service quoting quota.
• Understand the company’s quoting and CRM process and systems.
• Submit forecast and reports in a timely legible manner.
• Strong communication, time management, negotiation and follow-up skills.
• Call on local end users continually (in-person visits).
• Maintain relationships with major customers.
• Foster relationships with new prospects.
• Provide customers with all requested service reports.
• Understanding of AAADM Certification.
• Knowledge and understanding of door hardware/electric door hardware.
• Involved in any/all customer complaints and resolution process.
• Knowledge of competition's pricing, strengths, and weaknesses.
• Join and maintain professional associations to enhance selling opportunities.
• Complete understanding of workflow with Dispatch/Administrative Assistant.

Service Sales

Engineer

• Management of continual improvement projects in both manufacturing and office environments.
• Management of Capital projects for new manufacturing equipment.
• Facilitation and participation in cross functional teams.
• Maintain and fill project hopper and work with Operational Excellence Manager to prioritize project according to the selection criteria.
• Responsible for organizing and delivering a project update status to project owner’s and Management in relation to plan.
• Responsible for strategic coordination of all projects within Operational Excellence to achieve annual cost savings goals.

Project Engineer

Accountant

• Responsible for applying principles of accounting to analyze financial information and prepare financial reports
• Support the AP/AR and Treasury process through preparation of ad-hoc analysis and reports as needed
• Process miscellaneous credit memos and invoices
• Perform cut-off testing monthly, create/maintain Z-file records, and create intercompany aging
• Coordinate prepaid amortization, freight distribution, and installation accrual
• Perform general insurance allocations
• Complete intercompany entries with Mexico
• Review, investigate, and correct errors and inconsistencies in entries, documents, and reports
• Assist with monthly close process transactions and balance sheet reconciliations ensuring its timely and quality output
• Perform timely reconciliations needed to meet accounting compliance submissions and support audit data requests
• Assist with preparation and gathering data for audits; audit and maintain expense reports
• Reconcile bank accounts and investigate findings monthly
• Prepare journal entries, analyses, and account reconciliations and handle miscellaneous inventory entries, payroll entries, sales tax EFT, miscellaneous bank entries, and healthcare allocation
• Set up and maintain address book records in JDE
• File sales tax returns accurately and timely; maintain sales tax and prepaid account records
• Responsible for maintenance of the company credit card program
• Book transactions and categorize records in the general ledger
• Accurately maintain financial reports, records, and general ledger accounts while ensuring compliance with GAAP
• Meet processing and reporting deadlines
• Assist Controller and Senior Accountant in miscellaneous projects and analyses
• Perform ad-hoc analysis and reports as needed
• Actively participate in cross-functional teams including spending time on the manufacturing floor and in plants to understand and improve processes and compliance procedures

Staff Accountant

Human Resources

• Oversee the HR department, including an HR Business Partner and HR Specialist, across key functional areas such as strategic leadership, organizational development, performance management, compensation, and recruitment.
• Partners with plant leadership and operations teams to implement training, recognition, retention, and employee engagement initiatives.
• Provide fair, consistent, and confidential guidance on employee relations matters and HR policies.
• Support the HR Director in the implementation of organizational change initiatives, processes, and policies.
• Assist the Safety Manager with incident management and OSHA reporting and filings.
• Ensure timely and accurate reporting of safety and HR metrics.
• Prepare and submit accurate and timely responses to the North Carolina Employment Security Commission and Department of Labor, including unemployment claims and notices of discrimination.
• Communicate effectively with internal stakeholders and provides constructive feedback as appropriate.
• Develop and maintain effective working relationships with temporary staffing agencies and professional recruitment firms.
• Support recruiting, onboarding, and retention efforts.
• Serve as a trusted and credible HR resource for all employees.
• Manage onboarding processes for newly hired employees.
• Administer the performance management process.
• Manage leaves of absence and the interactive process, ensuring compliance with FMLA and ADA requirements.
• Collaborate with Shared Services to support weekly and biweekly payroll processing.
• Maintain current knowledge of North Carolina and federal employment laws and regulations.
• Conduct employee-related investigations in an objective, equitable, and confidential manner.
• Assist in the planning and execution of company recognition events and employee celebrations.
• Communicate health insurance open enrollment information and respond to employee benefits inquiries.
• Maintain accurate and complete employee records in accordance with the company’s records retention policy.
• Manage HRIS responsibilities and ensures data accuracy and integrity.
• Produce accurate and timely HR reports.
• Promote and ensure confidentiality across all HR functions.
• Collaborate effectively with HR and Operations teams.
• Perform additional duties as assigned.

Human Resources Manager

• Business Planning, Forecasting and Financial Analysis
• Marketing Activities
• Selling Activities
• Product Development Activities
• Training and Development Activities
• Develop and maintain relationships with purchasing contacts
• Attend trade shows
• Travel up to 65%

Segment Sales Manager

Architect

• Deliver design and system configuration for the Sales and Distribution (SD) module in SAP S/4HANA.
• Translate business requirements into system solutions.
• Manage data migration, testing, training, and post-go-live support.
• Align with SAP best practices and project timelines.
• Configure core SD components such as sales order types, item categories, ATP, pricing procedures, delivery types, billing types.
• Collaborate with technical teams for WRICEF developments.
• Perform configuration, testing, training, migration, cutover, go-live and hyper care activities.

SAP S/4 HANA SD Application Architect

QA Engineer

• Collaborate effectively with cross‑functional teams including Engineering, Production, Supply Chain, and Customer Service.
• Generate and document Discrepant Material Reports (DMR), coordinate communication with suppliers and support disposition of materials.
• Assist quality inspectors in clarifying criteria, documentation, or testing requirements.
• Create, issue, and maintain Quality Alerts to communicate critical quality issues to production teams in a timely manner.
• Maintain assembly-related documents (forms, reference materials, photos, guides) in an organized, controlled structure.
• Ensure all photos used in documentation are current, clearly labeled, and include accurate timestamps.
• Ensure all drivers are calibrated as required, maintain calibration logs and escalate overdue calibration issues.
• Log customer complaints, perform root cause investigation as necessary, implement corrective actions and verify effectiveness.
• Supports customer service when information is needed for Customer Care Form (CCF).
• Support RMA reduction by identifying trends contributing to returns and support countermeasure implementation initiatives through data review and corrective actions.
• Performs process audits to ensure compliance with documented procedures.
• Supports training activities as needed (inspection methods, documentation, quality standards, etc.).
• Respond promptly to quality‑related issues on the assembly lines and assist with containment and disposition of non‑conforming material.
• Assist in continuous improvement projects as directed by Quality Management.
• Maintain accurate documentation in accordance with ISO 9001 and internal QMS requirements.